HighSecLabs SC21H-3 User Manual
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HighSecLabs SC21H-3 User Manual

2/4 ports secure kvm combiner
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Section 1 - Introduction
Products covered by this manual:
2/4- Ports Secure KVM Combiner
 SC21H-3 – HSL Secure SH KVM Combiner 2-Port HDMI video, PP 3.0
 SC42DU-3– HSL Secure SH Combiner KVM 4-Port 2x DVI video, w/fUSB, PP 3.0
 SC42PU-3 – HSL Secure SH Combiner KVM 4-Port DP in 2x DP video Out, w/fUSB, PP 3.0
 SC42HU-3 – HSL Secure SH Combiner KVM 4-Port 2x HDMI video, w/fUSB, PP 3.0
Rev: E
Doc No.:
HDC10355
1
2/4 Ports Secure KVM Combiner User Manual
2/4 Ports Secure KVM Combiner User Manual

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Summary of Contents for HighSecLabs SC21H-3

  • Page 1 Products covered by this manual: 2/4- Ports Secure KVM Combiner  SC21H-3 – HSL Secure SH KVM Combiner 2-Port HDMI video, PP 3.0  SC42DU-3– HSL Secure SH Combiner KVM 4-Port 2x DVI video, w/fUSB, PP 3.0  SC42PU-3 – HSL Secure SH Combiner KVM 4-Port DP in 2x DP video Out, w/fUSB, PP 3.0 ...

  • Page 2: Table Of Contents

    Section 4 - Operation Operation ..................24 Table of Contents System Setup ................24 Introduction ..................3 Dual display installation ............... 26 Intended Audience ................3 Operation ..................27 What is a KVM Combiner? ............. 3 Troubleshooting Guide ..............39 Package Contents ................

  • Page 3: Introduction

    Connected computers may operate at different contact us immediately in one of the following ways: isolated networks having different security levels without exposing  Web form: http://www.highseclabs.com/support/case/ the organization to the risks of information leakage through the KVM.  Email: security@highseclabs.com The HSL Secure KVM Combiner switch uses advanced video ...

  • Page 4: Safety Precautions

    Section 4 - Operation Safety Precautions Please read the following safety precautions carefully before using • The product should be stored and used only in temperature and the product: humidity controlled environments as defined in the product’s • Before cleaning, disconnect the product from any electrical power environmental specifications.

  • Page 5: Safety Precautions (French)

    Section 4 - Operation Safety Precautions (French) ou provoque des court circuits de la prise du Veuillez lire attentivement les précautions de sécurité suivantes secteur. avant d’utiliser le produit: Un liquide a pénétré dans le boîtier de  Avant nettoyage, débranchez l’appareil de l’appareil.

  • Page 6: User Guidance & Precautions

    Section 4 - Operation 3. The appropriate usage of peripherals (e.g. keyboard, mouse, User Guidance & Precautions display, authentication device) is described in detail in this User Manual's appropriate sections. Do not connect any Please read the following User Guidance & Precautions carefully authentication device with an external power source to before using the product: product.
  • Page 7 Section 4 - Operation b. When connecting a non-qualified mouse, the mouse will be non-functional with mouse cursor frozen on screen. c. When connecting a non-qualified display, the video diagnostic LED will flash green and video will not work. d. When connecting a non-qualified USB device, fUSB LED will flash green and USB device will be inoperable.

  • Page 8: Main Features

    Section 4 - Operation Product incorporates secure administrator access and log functions Main Features to provide auditable trail for all product security events, including Product is designed, manufactured and delivered in security- battery backup life for anti-tampering and log functions. Non- controlled environments.

  • Page 9: Tamper Evident Labels

    Section 4 - Operation such as user authentication smart card reader data, and all other Real-time and real quality video product traffic. The fUSB feature can be managed via Configurable Device Filtering Pixel-by-pixel video image. No quality loss, latency, reduced colors, (CDF) mechanism with configuration permissions limited to dropped frames or artifacts.

  • Page 10: Active Anti-Tampering System

    Section 4 - Operation Active Anti-Tampering System Product is equipped with always-on active anti-tampering system. If Product Enclosure Warning Label mechanical intrusion is detected by this system, the Product will be Product has the following warning sticker placed in a prominent permanently disabled and all LEDs will blink continuously.
  • Page 11 Section 4 - Operation Product is compatible with devices running on the following The product console USB mouse port is compatible with operating systems: standard USB mice. • Microsoft® Windows® Notes: • Red Hat®, Ubuntu® and other Linux® platforms a. Console USB keyboard and mouse ports are switchable, •...
  • Page 12 Section 4 - Operation Products support video resolutions of up to 4K-2K Ultra HD (3840 X 2160 pixels). User Audio Devices Product is compatible with the following types of user audio devices:  Stereo headphones;  Amplified stereo speakers. Note: In any case do not connect a microphone to product audio output port including headsets.

  • Page 13: Front Panel Features

    Section 4 - Operation Front Panel Features: 2/4 Ports Secure KVM Combiner User Manual...

  • Page 14: Rear Panel Features - Sk42Hu-3

    Section 4 - Operation Rear Panel Features – SK42HU-3 Console Area Computer Interface Area Audio input jack Restore Factory Defaults USB for fUSB + USB type B port Video USB type B for AC Power IEC 3 for fUSB Connectors Keyboard/Mouse EDID Diagnostic LED Audio out...

  • Page 15: Rear Panel Features - Sk42Pu-3

    Section 4 - Operation Rear Panel Features – SK42PU-3 Console Area Computer Interface Area Audio input jack Restore Factory Defaults USB for fUSB + USB type B port Video USB type B for AC Power IEC 3 for fUSB Connectors Keyboard/Mouse EDID Diagnostic LED Audio out...

  • Page 16: Rear Panel Features - Sk21Pu-3

    Section 4 - Operation Rear Panel Features – SK21PU-3 Console Area Computer Interface Area Audio input jack Audio input jack Keyboard/Mouse Console Ports Video connector and EDID Diagnostic DC power USB type B for supply Keyboard/Mouse Restore Factory Video port Defaults Remote Control –...

  • Page 17: Rear Panel Features - Sk42Du-3

    Section 4 - Operation Rear Panel Features – SK42DU-3 Console Area Computer Interface Area Audio input jack Restore Factory Defaults USB for fUSB + USB type B port Video USB type B for AC Power IEC 3 for fUSB Connectors Keyboard/Mouse EDID Diagnostic LED Audio out...

  • Page 18: Product Specifications

    Console fUSB Input USB port models No. of Users Supported: Computer Keyboard/Mouse ports: USB Type B No. of Computers Supported: 4 (2 for SC21H-3) Computer fUSB port: USB Type B No. of Displays Supported: 2 (1 for SC21H-3) Computer Audio Input plug: 3.5mm stereo plug...

  • Page 19: Before Installation

    As large LCD from service immediately and contact HSL Technical costs are dropping it is more feasible to retrofit user desktop Support at http://highseclabs.com/support/case/. completely. 2. Do not connect product to computing devices: •...
  • Page 20 Section 4 - Operation • For consultancy regarding specific display models please contact our technical support. Touch Screen Support: This is supported when single display is connected to Combiner. The Touch Screen models supported are those manufactured by ELO, LG, Dell, Samsung and Sharp.

  • Page 21: Installation

    Section 4 - Operation supported due to security policy. If they are supported, only classical keyboard (HID) operation will be functional. It is Installation recommended to use standard USB keyboards. 4. Console USB mouse port supports Standard KVM Extender composite device having a keyboard/mouse functions. 1.
  • Page 22 Section 4 - Operation When you power up your computers, the product emulates display, The USB device will be detected only if it is fully compliant with USB mouse and keyboard on each port and allows your computers to boot 1.1 or USB 2.0 standard and is included in the list of recognized USB normally.

  • Page 23: Typical System Installation

    Section 4 - Operation Typical system installation 2/4 Ports Secure KVM Combiner User Manual...

  • Page 24: Operation

    Section 4 - Operation Note about input resolution setting: Selection of input resolution Operation that does not match the attached host (PC) will result unreadable image at that window. This may be fixed by entering System mode System Setup and change input resolution setting or by changing host resolution. Now that the SKVM is connected and powered-on it is a good opportunity to setup some operational settings.
  • Page 25 Section 4 - Operation 1. Check that each window is connected to the proper PC and have the required border color. 2. Check that each window is coupled to the proper keyboard and mouse (no cables are crossed between channels). 3.

  • Page 26: Dual Display Installation

    Section 4 - Operation Dual display installation Installation of dual display combiner is similar to a single display with the following changes: 1. Displays must be either 1920 x 1080 or 1920 x 1200 native resolution for DVI units (SC42DU-3) or 3840x2160 for SC42PU-3 and SC42HU-3.

  • Page 27: Operation

    Section 5 - Troubleshooting The currently selected channel is indicated by white color Operation illumination of the appropriate push-button. Self-Test Procedure: Once a different channel is selected – video, keyboard, mouse, audio As product powers-up it performs a self-test procedure. In case of and fUSB functions follow selected channel, unless Freeze self- test failure for any reason, including jammed buttons, the fUSB/Freeze Audio functions have been activated (see below for...
  • Page 28 Section 5 - Troubleshooting o When connecting a USB device to the product's fUSB the processes performed by the USB device connected to that port that is undetectable for any reason (e.g. failed channel. device, non-standard device etc.), the fUSB LED will Using "Audio Freeze"...
  • Page 29 Section 5 - Troubleshooting 5-button mouse operation As mentioned, default channel after power up is channel #1 as The use of 5-buttons mouse enables the user to fully use all standard indicated by channel select LED #1 illumination. Device control is wheel mouse buttons for application specific tasks and still operate done using the 5-buttons mouse and display interaction.
  • Page 30 Section 4 - Operation 2/4 Ports Secure KVM Combiner User Manual...
  • Page 31 Section 4 - Operation  User Mode When using a PS/2 (which does not have the side buttons) pressing both right and left buttons at the same time will also The KVM Combiner enable simultaneous interaction with 2/4 toggle the KVM to System Mode. different computers using a single or dual display, keyboard and ...
  • Page 32 Section 4 - Operation VDT KM Mode Switching will not be possible between channels which are not adjacent or over lapping. The Virtual Desktop Technology (VDT) KM mode is a unique mode developed by integrating HSL unique KM technology to the KVM Combiner line.
  • Page 33 Section 4 - Operation  System Mode Pressing both right and left keys on an active window will allow moving the picture inside the window (only applicable The mouse +/- side buttons triggers cyclic toggling between modes. of the source resolution is larger the window size). System mode can be easily identified by the appearance of the task bar at the bottom of the display.
  • Page 34 Section 4 - Operation Dragging a Window It should be emphasized that preset stores only windows configuration. No other settings or data is stored. In order to move a window user should first switch to system mode. To save a setting the user should click on one of three preset buttons. In system mode, hold the left mouse button when the system cursor As the save process starts the button will show a small progress bar.
  • Page 35 Section 4 - Operation Repeating this process will cancel this status and reactivate that channel. Once a channel had been deactivated it would not participate in cyclic toggling between windows and will not be displayed in anyway. Dual display operation Maximizing a window When in system mode, double-clicking on a window will maximize that window to full screen.
  • Page 36 Section 4 - Operation Scaling Function The Combiner includes scaling function. The scaling function allows the user to reduce the size the source image without losing information enabling him to see more of the sources on limited screen space. Scaling is done by an advance scaling algorithm developed by High sec Labs.
  • Page 37 Section 4 - Operation List of shortcuts Resize pane In Tile mode tap the CTRL , CTRL , Press and hold lower right corner of W: Fit the Right-Click Mouse a specific pane to desktop to the button to resize resize window resized pane pane.
  • Page 38 Section 4 - Operation display. K stands for Secondary display. Presentation CTRL , CTRL , P Mode -define a to enter mode channel that will CTRL , CTRL , X always appear in Channel # X will Full Screen once be displayed in selected full screen...

  • Page 39: Troubleshooting Guide

     Web form: http://www.highseclabs.com/support/case/  Problem: No power - No video output, none of the front panel LEDs Email: security@highseclabs.com are illuminating.
  • Page 40 Section 4 - Operation Keyboard Mouse Problem: Mouse and keyboard are not working (two channels) Problem: Mouse cursor does not switch from primary to secondary display. Solutions: Solutions: Driver supporting multiple displays was not installed or  Check that computer USB and video cables are not crossed not installed properly on computer.
  • Page 41 Section 4 - Operation Solutions: Video  Check that all video cables are properly connected to Problem: No video image in user display (all channels) product, computer, and display. Solutions:  Check that cables are original cables supplied by HSL. ...
  • Page 42 Section 4 - Operation Solutions:  Check that device is working properly when connected directly to computer.  Check that there is a USB cable connected between the computer and the relevant fUSB input port on product. 2/4 Ports Secure KVM Combiner User Manual...

  • Page 43: Copyright And Legal Notice

    Legal Notice COPYRIGHT AND LEGAL NOTICE © 2015 High Sec Labs Ltd. (HSL) All rights reserved. This product and/or associated software are protected by copyright, PATENTS AND TRADEMARKS international treaties and various patents. The products described in this manual are protected by multiple This manual and the software, firmware and/or hardware described patents.

This manual is also suitable for:

Sc42du-3Sc42pu-3Sc42hu-3

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