HighSecLabs SM20N-3 User Manual
Secure km product 2/4/8 port
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Also See for SM20N-3:
- Quick installation manual (2 pages) ,
- Quick setup manual (16 pages) ,
- Quick setup manual (15 pages)
Table of Contents
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Section 1 - Introduction
Products covered by this manual:
Secure KMs:
SM20N-3: 2-Port
SM40N-3: 4- Port
SM40NU-3: 4- Port with fUSB
SM80N-3: 8- Port
SM80NU-3: 8- Port with fUSB
Rev: E
Doc No.: HDC10344
1
Secure KM Product 2/4/8 Port User Manual
2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3
SM80NU-3 SM80NU-3 SM80NU-3
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Table of Contents
Related Manuals for HighSecLabs SM20N-3
Summary of Contents for HighSecLabs SM20N-3
- Page 1 Secure KM Product 2/4/8 Port User Manual Section 1 - Introduction Products covered by this manual: Secure KMs: SM20N-3: 2-Port SM40N-3: 4- Port SM40NU-3: 4- Port with fUSB SM80N-3: 8- Port SM80NU-3: 8- Port with fUSB Rev: E Doc No.: HDC10344...
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Page 2: Table Of Contents
Product Enclosure Warning Label ..........10 What is Virtual Display Technology (VDT) ........11 Equipment Requirements ............12 Front Panel Features ..............14 (SM20N-3; SM40N-3; SM40NU-3) ..........14 Front Panel Features ..............15 (SM80N-3; SM80NU-3) ..............15 Rear Panel Features ..............16 (SM40NU-3) ................. -
Page 3: Introduction
B – Corrections, 23 March 2015 contact us immediately in one of the following ways: C – Rev change, 12 May 2015 Web form: http://www.highseclabs.com/support/case/ Email: security@highseclabs.com D – User Guidance updates, 21 June 2015 ... -
Page 4: Overview
Section 2 - Overview Overview Safety Precautions • The product should be stored and used only in temperature and Please read the following safety precautions carefully before using humidity controlled environments as defined in the product’s the product: environmental specifications. •... -
Page 5: Safety Precautions (French)
Section 2 - Overview Safety Precautions (French) ou provoque des court circuits de la prise du Veuillez lire attentivement les précautions de sécurité suivantes secteur. avant d’utiliser le produit: Un liquide a pénétré dans le boîtier de Avant nettoyage, débranchez l’appareil de l’appareil. -
Page 6: User Guidance & Precautions
Section 2 - Overview User Guidance & Precautions 3. The appropriate usage of peripherals (e.g. keyboard, mouse, Please read the following User Guidance & Precautions carefully display, authentication device) is described in detail in this before using the product: User Manual's appropriate sections. Do not connect any 1. - Page 7 Section 2 - Overview b. When connecting a non-qualified mouse, the mouse 13. If you are aware of any potential security vulnerability while will be non-functional with mouse cursor frozen on installing or operating product, please remove product from screen. service immediately and contact us in one of the ways listed c.
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Page 8: Main Features
Section 2 - Overview Secure administrator access & log functions Main Features Product incorporates secure administrator access and log functions Product is designed, manufactured and delivered in security- to provide auditable trail for all product security events, including controlled environments. Below is a summary of the main advanced battery backup life for anti-tampering and log functions. - Page 9 Section 2 - Overview Main Features (Cont.) Filtered USB (fUSB) feature (applicable models) Support for multiple head fUSB feature enables to connect authorized USB devices to product. Product operating with computers connected to multiple-displays Product is designed with complete isolation between fUSB data, requires installation of software driver on each multi-display such as user authentication smart card reader data, and all other computer.
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Page 10: Tamper Evident Labels
Section 2 - Overview Tamper Evident Labels Product uses holographic tamper evident labels to provide visual indications in case of an enclosure intrusion attempt. When opening product packaging inspect the tampering evident labels. If for any reason one or more tamper-evident label is missing, appears disrupted, or looks different than the example shown here, please call Technical Support and avoid using that product. -
Page 11: What Is Virtual Display Technology (Vdt)
Section 2 - Overview What is Virtual Display Technology (VDT) Virtual Display Technology (VDT) is implemented in HSL KM productes to enable seamless mouse and keyboard switching between multiple displays. With VDT, user simply moves mouse cursor across neighboring displays to switch between connected computers. -
Page 12: Equipment Requirements
Section 2 - Overview may not be fully supported due to security policy. If they Equipment Requirements are supported, only classical keyboard (HID) operation Cables will be functional. It is recommended to use standard It is highly recommended to use HSL Cable Kits for product to ensure USB keyboards. - Page 13 Section 2 - Overview fUSB Port (applicable models) The product operates with authorized USB devices plugged into the console fUSB Port, such as USB smart-card reader or Common Access Card (CAC) reader. By default, authentication devices such as smart card readers and CACs are authorized for use.
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Page 14: Front Panel Features
Note: the model described in above image is SM40NU-3 (4-port with fUSB). The other models are identical except for the following: SM20N-3 (2-port without fUSB). SM40N-3 (4-port without fUSB). 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 2/4/8 PORT SECURE KM: SM... -
Page 15: Front Panel Features
Section 2 - Overview Front Panel Features (SM80N-3; SM80NU-3) Note: the model described in above image is (8 port with fUSB). SM80NU-3 Model SM80N-3 is identical except for not having fUSB function. 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 2/4/8 PORT SECURE KM: SM SM80NU-3 SM80NU-3 SM80NU-3 20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3... -
Page 16: Rear Panel Features
Section 2 - Overview Rear Panel Features (SM40NU-3) Console ports group: Computer interface group: PS/2 keyboard/mouse USB port for fUSB USB Type-B for USB Type-B Audio input jack ports fUSB keyboard/ Status Keyboard / Mouse for fUSB (3.5mm stereo) mouse ports בראן... -
Page 17: Product Specifications
SM80NU-3) Console fUSB Input & LED USB port & LED No. of Users Supported: (SM40NU-3 & SM80NU-3) No. of Computers Supported: 2 (SM20N-3) Computer Keyboard/Mouse ports: USB Type B 4(SM40N-3; SM40NU-3) Computer fUSB port: USB Type B 8 (SM80N-3;... - Page 18 Section 2 - Overview User Channel Selection Methods: VDT, Front panel push-buttons Configurator Settings - Display physical size - Display resolution X - Display resolution Y - Display orientation (Portrait / Landscape) - Display head# (1 …16 - Display location (coordinates) - Mouse speed (1-10) - Mouse acceleration (1-10) - VDT Enable / Disable...
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Page 19: Before Installation
The location of the computers in relation to the product and from service immediately and contact HSL Technical the length of available cables (typically 1.8 m) Support at http://highseclabs.com/support/case/. 2. Do not connect product to computing devices: a. That are TEMPEST computers;... -
Page 20: Installation
Section 4 - Operation classical keyboard (HID) operation will be functional. It is Installation recommended to use standard USB keyboards. 4. Console USB mouse port supports Standard KVM Extender 1. Connecting devices to product console composite device having a keyboard/mouse functions. Product requires connection of all devices and computers prior to powering it up. - Page 21 Section 4 - Operation When you power up your computers, the KM emulates both a mouse The USB device will be detected only if it is fully compliant with USB and keyboard on each port and allows your computers to boot 1.1 or USB 2.0 standard and is included in the list of recognized USB normally.
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Page 22: Typical System Installation
Section 4 - Operation Typical system installation Note: Above figure illustrates system sketch of 4 port KM with fUSB port. 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 2/4/8 PORT SECURE KM: SM SM80NU-3 SM80NU-3 SM80NU-3 20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3... -
Page 23: Operational Setup
Section 4 - Operation Operational Setup Now that the product is connected and powered up it is possible to setup some essential operational settings. The first and most important setting of the KM is the display positioning. It is essential that the KM product configuration will match the actual physical positioning of displays. -
Page 24: Using Keyboard Shortcuts
Section 4 - Operation Using Keyboard shortcuts: 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 SM80NU-3 SM80NU-3 SM80NU-3... - Page 25 Section 4 - Operation 2-port KM Predefined Setups 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 SM80NU-3 SM80NU-3 SM80NU-3...
- Page 26 Section 4 - Operation 4/8-port KM Predefined Setups 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 SM80NU-3 SM80NU-3 SM80NU-3...
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Page 27: Other Settings
Section 4 - Operation Other Settings Mouse Speed Setting The following table describes the keyboard shortcuts available: Constant mouse cursor speed is essential for system usability. Having Key Combination Name Description several systems each with a different cursor “ground speed” may cause usability issues. -
Page 28: Driver Installation
Section 4 - Operation Driver Installation To enable proper product interaction with computers having multiple displays, mouse driver software must be installed. Driver can be loaded from website. The driver is available in EXE file that installs itself on target computer. 2/4/8 PORT SECURE KM: SM20N-3_SM40N-3_SM40NU-3_SM80N-3_SM80NU-3 SM80NU-3 SM80NU-3 SM80NU-3... -
Page 29: Operating The Product
Section 4 - Operation The mouse cursor will be positioned at the center of the selected Operating the Product computer display. If computer is connected to multiple displays, the Self-Test Procedure: cursor will be positioned at the center of the primary display. As product powers-up it performs a self-test procedure. - Page 30 Section 4 - Operation fUSB Port (applicable models) Since channel #1 is the default active channel after power up and in case only some of the channels operate with a USB The product is equipped with fUSB port enabling connectivity to device, it is recommended to make sure computer #1 is external USB-devices such as smartcard reader.
- Page 31 Section 4 - Operation Press "Freeze Audio" push button to lock audio to a specific channel. The LED will indicate this option has been activated and to which channel the Audio is locked to at the moment. This means that switching channels would leave Audio active on current channel.
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Page 32: Troubleshooting Guide
Solution: The product did not pass self-test procedure. Try to power contact us immediately in one of the following ways: cycle product. If problem persists please contact your system Web form: http://www.highseclabs.com/support/case/ administrator or our technical support. Email: security@highseclabs.com ... - Page 33 Section 5 - Troubleshooting Keyboard Mouse Problem: Mouse and keyboard are not working (two channels) Problem: Mouse cursor does not switch from primary to secondary display. Solutions: Solutions: Driver supporting multiple displays was not installed or Check that computer USB and video cables are not crossed not installed properly on computer.
- Page 34 Section 5 - Troubleshooting non-qualified for security reasons. To resolve please contact your fUSB system administrator. Problem: fUSB is not working (two channels) Solutions: Problem: fUSB is not working (one channel only) Check that computer USB and video cables are not crossed Solutions: i.e.
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Page 35: Copyright And Legal Notice
Legal Notice COPYRIGHT AND LEGAL NOTICE © 2015 High Sec Labs Ltd. (HSL) All rights reserved. This product and/or associated software are protected by copyright, PATENTS AND TRADEMARKS international treaties and various patents. The products described in this manual are protected by multiple This manual and the software, firmware and/or hardware described patents.