Can Receive But Not Send Faxes; Can Send But Not Receive Faxes - Lexmark XC8100 Series User Manual

Troubleshooting

Can receive but not send faxes

Action
Step 1
Load the original document properly into the ADF tray or on the
scanner glass.
Can you send faxes?
Step 2
Set up the shortcut number properly.
•
Check if the shortcut number is set for the telephone number
that you want to dial.
•
Dial the telephone number manually.
Can you send faxes?

Can send but not receive faxes

Action
Step 1
Make sure that the tray or multipurpose feeder is not empty.
Can you receive faxes?
Step 2
Check the ring count delay settings.
a
From the home screen, touch Settings > Fax > Analog Fax
Setup > Fax Receive Settings > Rings to Answer.
b
If necessary, configure the setting.
Can you receive faxes?
Step 3
Replace the toner cartridge.
For more information, see the instruction sheet that came with the
supply.
Can you receive faxes?
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
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