Ghost Images; Gray Background - Lexmark XC8100 Series User Manual

Troubleshooting

Ghost images

Leading edge
A B C D
A B C D
A B C D
A B C D
Trailing edge
Action
Step 1
a
Load the tray with the correct paper type and weight.
b
Resend the print job.
Do ghost images still appear on prints?
Step 2
a
Depending on your operating system, specify the paper type
and weight from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the settings match the paper loaded in
the tray.
•
You can also change the settings on the printer control
panel.
b
Resend the print job.
Do ghost images still appear on prints?
Step 3
Replace the imaging unit or imaging kit, and then resend the print
job.
Do ghost images still appear on prints?

Gray background

Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Contact customer The problem is
support. solved.
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