Diagnostics; Dishdrawer™ Diagnostics; Optical Led Download / Fault Display; Clearing Fault Logs - Fisher & Paykel DishDrawer DD24D Series Service Manual

5

DIAGNOSTICS

5.1 DishDrawer™ Diagnostics
DishDrawer™ diagnostics can only be entered in Power Off mode, i.e. when there is no display on
the LCD, or the badge LEDs are off.
Note: If the product has been powered off at the wall due to a fault code error, once power is
turned back on wait 30 seconds before trying to enter diagnostics, as the product will be doing a
self check in this time, and will not allow diagnostics to be entered.
Diagnostics are entered by holding the KEYLOCK and START/PAUSE buttons simultaneously for
5 seconds. Ensure that KEYLOCK is pushed first.
There are currently four levels of diagnostics. To move to the next level, press POWER. To enter
a level, press START/PAUSE.
diagnostics completely. If no level is entered, then the display will cycle through the four levels and
exit after the last. On entering diagnostics mode, the first level is the display/download mode.
5.1.1

Optical LED Download / Fault Display

In this mode all LEDs and LCD segments (except keylock) are illuminated.
An infrared optical data download is available here to download all EE data to a PC or Palm PC via
the lower tub-home sensor light pipe. Hold the reader pen over the lower tub-home sensor light
pipe and press START/PAUSE to initiate the download. A short beep indicates the start and finish
of download.
The PC or Palm PC uses Smart Tool software (available on CBW ) to view the fault log and usage
history data.
A wash log for the Phase 6 DishDrawer™ is available in Smart Tool. Progress of the current wash
program is logged to EE after each wash command completes. This log is reset when a new wash
program starts.
Item
Wash program
Wash command
Fill time
Longest fill
Drain time
Longest drain
Maximum temperature
Time to temperature
Maximum temperature
wash
Water softener capacity
Water softener hardness
Rinse aid setting
U3 retries
The last two faults are displayed on the LCD (secondary control panel LEDs for integrated models)
during the optical download. The current fault code is displayed first followed by the previous fault
code. To read the fault code on the secondary display for integrated products, refer to Section 6.1
on fault codes.
5.1.2

Clearing Fault Logs

While in diagnostic mode, to clear the current fault code press the KEYLOCK button until a beep is
sounded. This action moves the current fault into the previous fault while clearing the current fault.
To clear the previous fault code, press KEYLOCK once more until the beep is sounded.
Once a level has been entered, pressing POWER will exit
Current or most recent wash program (number as for fault log)
Current or most recent wash command (as for fault log)
Length (seconds) of longest fill time
Number of the longest fill during this program
Length (seconds) of longest drain time
Number of longest drain during this program
Highest temperature reached during this program
Time taken to reach highest temperature from start of maximum
temperature wash
Number of wash command which reached highest temperature
Litres of water that can be softened before regeneration required
Hardness index set by user
Rinse aid index set by user
Number of U3 retries during this program
25
Description
599735A