Fisher & Paykel DD24DC User Manual

Fisher & Paykel DD24DC User Manual

Fisher & paykel dd24dc: user guide
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DishDrawer®
User guide
DD24 and DD60 models
US CA NZ AU GB IE

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NICHOLAS GRAY
April 5, 2025

ARE THE DD60DI6 INSTRUCTIONS THE SAME AS DD24DC

Summary of Contents for Fisher & Paykel DD24DC

  • Page 1 DishDrawer® User guide DD24 and DD60 models US CA NZ AU GB IE...
  • Page 3: Table Of Contents

    Contents Safety and warnings Electrical connection (GB IE only) Operating instructions Controls (models with no LCD) Controls (models with LCD) Quick start Caring for your dinnerware Racking and accessories Loading suggestions Water hardness and dishwashing Wash programmes and detergent quantities Detergent dispenser Using tablets Rinse aid dispenser...
  • Page 4: Safety And Warnings

    HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher, turn on all hot water taps and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
  • Page 5: Important Safety Instructions

    Safety and warnings Important safety instructions Installation This DishDrawer® must be installed and located in accordance with the Installation instructions before it is used. If you did not receive Installation instruction sheets with your DishDrawer®, you can order them by calling your Authorised Repairer or download them from our local Fisher & Paykel website, listed on the back cover.
  • Page 6 Close supervision is necessary if this appliance is used by or near children. Do not allow children to play inside, on or with this appliance or any discarded appliance. If a dishwasher cleaner is used, we would strongly recommend a wash programme with detergent should be run immediately afterward, to prevent any damage to the DishDrawer®.
  • Page 7: Electrical Connection (Gb Ie Only)

    For Great Britain only Important! This appliance must be earthed. Fuse replacement The mains lead of this appliance is fitted with a BS 1363A 13 A fused plug. To change a fuse in this type of plug, use an ASTA approved fuse to BS 1362 type and proceed as follows: Remove the fuse cover and fuse.
  • Page 8: Operating Instructions

    Operating instructions - Controls If you have a double DishDrawer®, each drawer has its own controls and can run independently of the other. Power button button turns the DishDrawer® on or off. Opening the drawer will automatically turn the DishDrawer® on for 30 seconds.
  • Page 9 Operating instructions - Controls Keylock The Keylock feature disables all the buttons on the DishDrawer®. To activate, press and hold the above the button is lit when Keylock is activated. To cancel the Keylock feature, press and hold the button disappears. Childlock The Childlock feature locks the drawer and disables all the buttons.
  • Page 10: Controls (Models With Lcd)

    Operating instructions - Controls If you have a double DishDrawer®, each drawer has its own control panel and can run independently of the other. Power button button turns the DishDrawer® on or off. Opening the drawer will automatically turn the DishDrawer®...
  • Page 11 Operating instructions - Controls Keylock The Keylock feature disables all the buttons on the control panel. To activate, press and hold the appears in the electronic display when the Keylock feature is activated. Childlock The Childlock feature locks the drawer and disables all the buttons on the control panel. To activate, press and hold the appears in the electronic display when the Childlock feature is activated.
  • Page 12: Quick Start

    Operating instructions - Quick start Load dishes Remove all food scraps and load the dishes. Add detergent Check rinse aid Press the button Select a wash programme The length of the wash programme will appear on the electronic display (models with LCD only).
  • Page 13: Caring For Your Dinnerware

    Iron and cast iron objects can rust and stain other items. Copper, pewter and brass tend to stain. Woodware Wooden items are generally sensitive to heat and water. Regular use in the dishwasher may cause deterioration over time. If in doubt, wash by hand.
  • Page 14: Racking And Accessories

    Racking and accessories Cutlery basket To reduce the risk of injury, we recommend loading knives and sharp utensils with handles facing up. Mix spoons, knives and forks within each section to stop cutlery nesting together and to ensure the water circulates freely. Keep stainless steel from touching silver cutlery to avoid staining.
  • Page 15 Removable tablet tray If you are using dishwasher tablets, place them on the removable tablet tray, as shown. See also ‘Using tablets’ for more information. We do not recommend using tablets in USA and Canada models. The pre-wash cycle in these...
  • Page 16 Racking and accessories Stemware notches These notches help support long-stemmed glassware. Glass supports These clip on the rack wires to give your tall glasses extra stability. Folding tines The front half is ideal for large, deep bowls. Fold the tine sections down towards each other if you need space for pots or other large items. Fold down the right-hand section only and lean cups against the upright tines for extra stability.
  • Page 17 Adjustable racks You can adjust these independently of each other to any height: Fold up to unlock the rack. Adjust the height to suit by sliding up or down. Fold down to lock in position. Fold the racks away if you need the space. Racking and accessories ‘Slide-and-fold’...
  • Page 18: Loading Suggestions

    Loading suggestions When loading your DishDrawer®, make sure that you place items so that water coming from the rotating spray arm below can reach all areas (wash performance will be reduced if it can’t) nothing blocks the water from getting to items on the adjustable racks. Typical breakfast load Typical dinner party load Typical heavy load...
  • Page 19 How NOT to load your DishDrawer® Overcrowded and wash water will not reach some of the dinnerware. Cups, glasses and bowls must have their openings facing down. Ensure dishware items are not forced into or protrude out of the drawer, as this may prevent the lid from properly sealing which could result in a service call.
  • Page 20: Water Hardness And Dishwashing

    Use rinse aid. We recommend you turn the rinse aid setting to 5 to help improve wash performance. Use a dishwasher cleaner/descaler regularly, or whenever you notice a build-up of limescale deposits in your DishDrawer. Important! We recommend fitting a water softener to the household water supply. If the water hardness in your home is above 250 ppm/14.6 gpg, a water softener has to be fitted to maintain the performance of your...
  • Page 21: Wash Programmes And Detergent Quantities

    Wash programmes and detergent quantities Wash programmes Heavy Normal Heavily soiled Dishes with normal pots, pans and soils for optimum dishes. wash and dry performance. All programmes except Rinse can be used in ECO mode to save energy. If your dishes are heavily soiled or you require enhanced dry performance, we do not recommend ECO programmes.
  • Page 22: Detergent Dispenser

    Do not place dishwasher tablets in the detergent dispenser. Detergent and dishwasher tablets should not be in direct contact with dishes or cutlery. Liquid detergents are not suitable to be used in the DishDrawer®. Hand washing liquids, soap, laundry detergents or disinfectants will damage the DishDrawer®.
  • Page 23: Using Tablets

    Important! We do not recommend using dishwasher tablets in USA and Canada models. The pre-wash cycle in these models would dissolve the tablet, reducing the cleaning power left for the main wash. If you are using tablets, we highly recommend you use the standard Normal or Heavy programmes only.
  • Page 24: Rinse Aid Dispenser

    The lowest setting is ‘1’ and the highest is ‘5’ . Refer to the ‘Option adjustments’ section to adjust the rinse aid setting. If there is excessive foam at the end of the wash or you are using dishwasher tablets with built-in rinse aid, reduce the setting.
  • Page 25: Water Softener

    Setting up the water softener Important! Only some models (DD24-H and DD60-H) have a built-in water softener. Models with water softener are not currently available in New Zealand and Australia. Determine the water hardness in your local area Your local water company will be able to provide you with information. Identify the setting you require for your DishDrawer®...
  • Page 26 Water softener Notes: If your water hardness is above 625ppm, we highly recommend you completely fill the appropriate compartment(s) of the detergent dispenser for all programmes except Rinse and the rinse aid setting should be at 5. If your water hardness is above 625ppm, the wash performance of your DishDrawer®...
  • Page 27 Important! The water softener must always be filled with granular salt made especially for dishwasher water softening systems. We do not recommend the use of cooking salt like table salt, rock salt or pellets as they may contain impurities that will impair or diminish the life of the water softener.
  • Page 28: Option Adjustments

    Reduce the Rinse aid setting if there is excess foam after a wash programme or if you are using dishwasher tablets with built-in rinse aid. Increase the Rinse aid setting if dishes are wet or streaky after a wash programme.
  • Page 29 Option adjustments...
  • Page 30 Option adjustments...
  • Page 31: User Maintenance Instructions

    The spray arm may need cleaning about once a month in normal use or more often should the need arise. Important ! If a dishwasher cleaner/descaler is used, you must run a wash programme with detergent immediately afterward to prevent any damage to your DishDrawer®.
  • Page 32 User maintenance instructions Cleaning the spray arm and filter plate To remove and clean the spray arm and filter plate Unplug the DishDrawer or turn it off at the power supply. Unclip the glass supports from the rack wires and fold all the adjustable racks away, so that they are upright and close to the top.
  • Page 33 To replace the filter plate and spray arm Some models only: Before replacing the filter plate, ensure the O-ring is correctly positioned on the motor assembly, as shown. Orientate the filter plate and lower it into place: make sure its kidney-shaped hole aligns with the matching recess in the DishDrawer base.
  • Page 34: Troubleshooting

    Detergent for the main wash must be placed in the large compartment. See section ‘Detergent dispenser’ for information. Scrape all food scraps off dinnerware prior to loading. Use recommended brands of dishwasher detergent. See section ‘Wash programmes and detergent quantities’ or follow the detergent manufacturer’s instructions.
  • Page 35 Problem Possible Cause Continuous A fault has occurred. beeping Intermittent DishDrawer® is in pause beeping mode. DishDrawer® will Power supply is not not start connected. The drawer is not closed properly. Keylock or Childlock feature is on. button not pressed. Water under the This is normal and needs no action.
  • Page 36: Fault Codes

    Fault codes How to recognise a fault code When a fault has occurred, the DishDrawer® will continuously beep every second. The fault code will be displayed on the wash programme selector. Each fault code is shown in the following chart. How to attend to a fault code Press the button briefly to stop the beeping.
  • Page 37 Fault codes Possible causes What to do Flood switch has been Turn off the water supply to the activated. DishDrawer® and call your Authorised Service Centre or Customer Care. Motor problem. Call your Authorised Service Centre or Customer Care. Temperature sensor Ensure water coming in through the inlet failed.
  • Page 38 Fault codes Fault codes Possible causes What to do Fill fault due to... Check if there is water in the DishDrawer and follow the relevant steps below. If there is no water in the DishDrawer: ...water supply not being turned on. If there is water in the DishDrawer: ...spray arm not being fitted correctly.
  • Page 39: Warranty And Service

    Before you call for service or assistance ... Check the things you can do yourself. Refer to the installation instructions and your user guide and check that: your product is correctly installed you are familiar with its normal operation. If after checking these points you still need assistance, please refer to the Service & Warranty book for warranty details and your nearest Authorised Service Centre, or contact us through our website listed on the back cover.
  • Page 40: Wash Programme Data

    Wash programme data USA & CANADA Heavy Normal pre-wash pre-wash 120 main wash 150 F main wash 140 post-rinse post-rinse final rinse 163 final rinse 140 drying phase drying phase Heavy ECO Normal ECO pre-wash main wash 150 F main wash 120 post-rinse post-rinse final rinse 150...
  • Page 41 GREAT BRITAIN AND IRELAND Heavy Normal main wash 70 main wash 65 post-rinse post-rinse final rinse 65 final rinse 65 drying phase drying phase Heavy ECO Normal ECO* main wash 60 main wash 55 post-rinse post-rinse final rinse 55 final rinse 60 drying phase drying phase *Reference programme for energy label in compliance with EN50242 Regulations.
  • Page 42: Standards Test - Usa And Canada

    Standards test - The DishDrawer®s are tested to various standards for both wash and dry performance using the parameters detailed below. Wash program Detergent quantities Rinse agent setting Maximum place setting (per drawer) Water softener setting (for DD24-H models only) Height setting of adjustable racks Recommended loading pattern Top drawer...
  • Page 43: Standards Test - New Zealand And Australia

    Wash programme Detergent quantities Rinse aid setting Maximum place setting (per drawer) Accessories to be used in the Dishwasher standards test Height setting of adjustable racks Correct orientation of glass supports on both sides of drawer...
  • Page 44: Standards Test - Great Britain And Ireland

    Wash programme Detergent quantities Rinse aid setting Water softener setting Maximum place setting (per drawer) Accessories to be used in the Dishwasher standards test Height setting of adjustable racks Correct orientation of glass supports on both sides of drawer Recommended loading pattern...
  • Page 48 www.fi sherpaykel.com www.fi sherpaykel.ca www.fi sherpaykel.co.nz www.fi sherpaykel.com.au www.fi sherpaykel.co.uk www.fi sherpaykel.ie Copyright © Fisher & Paykel 2010. All rights reserved. The product specifications in this booklet apply to the specific products and models described at the date of issue. Under our policy of continuous product improvement, these specifications may change at any time.

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