CONTENTS CONTENTS 1 HEALTH & SAFETY 2 SPECIFICATIONS 2.1 Product Dimensions 2.1.1 AA GB EU SG Double Designer Models 2.1.2 AA GB EU SG Single Designer Models 2.1.3 US CA TW Double Designer Models 2.1.4 US CA TW Single Designer Models 2.1.5 AA GB EU SG Double Integrated Models 2.1.6 AA GB EU SG Single Integrated Models 2.1.7 US CA TW Double Integrated Models...
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CONTENTS 6 DIAGNOSTICS 6.1 Entering Diagnostics 6.2 Getting into Hardware Output Mode (HO) 6.3 Getting into Fast Test Cycle 6.4 Getting into Continuous Cycle 7 FAULT DIAGNOSTICS 7.1 Troubleshooting 7.2 Fault Codes 7.3 Component Testing 8 SERVICING PROCEDURES 8.1 Removing the Drawer Front 8.2 Dissassembly of the Inner Door Panel 8.3 Removal of the Designer Door Button 8.4 Removal of the Top Cap...
1 HEALTH & SAFETY Important ! PLEASE RETAIN THIS MANUAL FOR FUTURE REFERENCE. When servicing the Dishwasher, health and safety issues must be considered at all times. 1.1 Health & Safety Note: Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information.
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1 HEALTH & SAFETY 1.1.9 Diagnostics While in diagnostics some safety devices are bypassed. Ensure you do not run components unattended. They may overheat, flood or burn out or cause water damage. 1.2 Specialised Tools For servicing this product, some specialist tools are required. 1.2.1 Static Strap An anti static strap is required to prevent ESD (electrocstatic discharge) when handling electronic components.
2 SPECIFICATIONS 2.1 Product Dimensions 2.1.1 AA GB EU SG Double Designer Models PRODUCT DIMENSIONS FRONT PROFILE DD60DDF PRODUCT DIMENSIONS Overall height of product 820-880 Overall width of product Overall depth of product Depth of chassis (to back of front drawer panel) Depth of drawer front panel Height of chassis Height of drawer front panels...
2 SPECIFICATIONS 2.1.2 AA GB EU SG Single Designer Models PRODUCT DIMENSIONS FRONT PROFILE STANDARD TALL HEIGHT HEIGHT DD60SDF DD60SDFT PRODUCT DIMENSIONS Overall height of product Overall width of product Overall depth of product Depth of chassis (to back of front drawer panel) Depth of drawer front panel Height of drawer front panel Height of chassis...
2 SPECIFICATIONS 2.1.5 AA GB EU SG Double Integrated Models PRODUCT DIMENSIONS FRONT PROFILE DD60DI DD60DHI PRODUCT DIMENSIONS Overall height of product 1, 2 820-880 Overall width of product Overall depth of product Depth of chassis (to back of front drawer panel) Depth of drawer front panel 16-20 Height of chassis...
2 SPECIFICATIONS PRODUCT DIMENSIONS 2.1.6 AA GB EU SG Single Integrated Models FRONT PROFILE TALL TALL HEIGHT HEIGHT (Installed in a (Installed in a 18” (456mm) STANDARD STANDARD 18 7/8” (480mm) high cavity) high cavity) HEIGHT HEIGHT DD60SI DD60STI DD60STI DD60SLI DD60SHI DD60SHTI...
2 SPECIFICATIONS 2.2 Plumbing Requirements 2.2.1 AA GB EU SG Double Models THERE ARE TWO DIFFERENT PLUMBING AND DRAINAGE OPTIONS. CHOOSE WHICH IS MORE SUITABLE. Dishwasher and Ø 38 mm Standpipe Dishwasher using drain hose joiner onto sink trap/waste tee Supplied drain hose joiner to suit If space is limited...
2 SPECIFICATIONS THERE ARE THREE DIFFERENT PLUMBING AND DRAINAGE OPTIONS. CHOOSE WHICH IS MORE SUITABLE. 2.2.3 US CA Double Models DRAINAGE OPTION 1 Dishwasher and Ø 1 1/2” (38 mm) Standpipe Screw Drain hose support to back wall at correct height If space is limited for fixing, push hose through drain...
2 SPECIFICATIONS DRAINAGE OPTION 3 Dishwasher using drain hose joiner onto sink trap/waste tee Screw Drain hose support to back wall Supplied drain at correct height hose joiner to suit Ø 3/4” (19 mm) If space is limited waste tee for fixing, push hose through drain hose support...
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2 SPECIFICATIONS DRAINAGE OPTION 2 Dishwasher using Air Break with Drain Hose Joiner Secure drain hose to drain hose joiner and secure to Air Break 37 3/8” (950mm) Max. height to top of Air Break step 14 (countertop or wall mounted) min.
2 SPECIFICATIONS 2.3 Electrical Specifications MARkET VOLTAGE (V) FREqUENCY (HZ) CURRENT ( A) AA, SG, PF 220/240 US, TW 2.3.1 Alternate Electrical Specifications For US customers: 120V 60Hz pure sinewave inverter Minimum power of 2kW per product If operating from a generator a pure sinewave inverter is required. 2.4 Component Specifications COMPONENT SPECIFICATION...
3 MODEL NUMBER LOCATION & IDENTIFICATION 3.1 Model Number & Product Code The model number and product code is shown on the product data label, which is located on the front of the chassis trim. The product code is a specific code relating to the product. If ordering spare parts, please use the product code to ensure you are consulting the correct parts manual.
4 TECHNICAL OVERVIEW 4.1 Chassis The DishDrawer chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro- galvanised material. 4.2 Drawer Fronts Prefinished drawer fronts are formed from steel blanks. The drawer fronts are attached to the tub by means of formed hooks and two square pins that are inserted through either side of the tub.
4 TECHNICAL OVERVIEW 4.3.1 Wash Controller Wash controller, one situated in each tub. Outputs: Drying fan Rinse aid dispenser solenoid Motor controller Water softener bypass (some models only) Water softener regeneration pump (some models only) 4.3.2 Motor Controller Motor controller situated in the base panel area. There are 2 types of motor controller: NZ, AU, GB , EU 230V...
4 TECHNICAL OVERVIEW 4.5 Tub Home Sensor The tub home sensor determines when the tub is closed. The tub home sensor consists of an infrared transmitter and receiver mounted on the right side of wash controller. When the tub is fully closed, infrared light is transmitted from the sender through a light pipe on the side of the tub, through a prism mounted in the chassis trim, then back through the other light pipe to the receiver.
4 TECHNICAL OVERVIEW 4.9 Motor The motor is a fully electronically controlled 3 phase, 6 pole brushless DC motor, running on wash at between 2200 - 2800 rpm depending on the cycle selected, and at approximately 5000 rpm on drain. 4.10 Motor Rotor The rotor is a four-pole permanent magnet rotor with a graphite bearing at each end of the vertical shaft.
4 TECHNICAL OVERVIEW 4.13 Drain Filter The drain filter is a combination of a large catchment area for solid food pieces and a fine mesh for straining wash water. It is designed to minimise soils re-depositing on the wash load. The Drain filter assembly can be separated into 2 pieces for fine cleaning, but we recommend rinsing out as one piece.
4 TECHNICAL OVERVIEW 4.15 Filling with Water The wash tubs of the DishDrawer fill by a single water inlet hose. Cold water connection recommended for the AU & NZ markets. From the connection to the water supply tap in the kitchen, the inlet hose enters the cabinet of the dishwasher at the base, into a dual water valve.
4 TECHNICAL OVERVIEW 4.15.2 Amount of Water The tub fills with approximately 3 litres of water (0.8 gallon) The phase 9 model uses a new HYBRID filling system. This new filling system works slightly differently to the older dynamic filling system by looking for a good consistent prime over a LONGER time period (about 15 secs) and looks for this over a 40 sec period.
4 TECHNICAL OVERVIEW 4.16.2 Heating the Water The heater plate is situated below the water duct cover. The water is passed over the heating element during the wash cycle via the duct. The heated water is then picked up by the motor rotor and distributed to the wash load via the spray arm.
4 TECHNICAL OVERVIEW 4.18 Water Softener (some models only) The Water Softener uses a softening material (resin) to prevent most of the elements that cause hard water from being present in the wash water. The resin can only treat a limited amount of water before it needs to be regenerated.
5 OPERATION 5.1 Designer Display CONTROLS AND INDICATORS Door Control Panel GB IE Indicators Description & Off/On Wash program indicators Wash modifier indicators Opening the drawer will automatically If lit: If lit: turn the dishwasher on. The wash program has been selected. The wash modifier has been selected.
Extra dry: Increases the final rinse temperature and the length of the drying phase for improved drying performance. Quick: Uses additional water and energy for a faster wash time, while maintaining wash 5 OPERATION performance. Sanitize: Raises the water temperature during the rinse phase to sanitize dishes. Ideal for washing items such as baby bottles and preserving jars.
5 OPERATION DD*F & DD*I MODELS ONLY: 5.5 User Preference Settings How to change the setting of an option 1 CHECK Check that there is no wash in progress, then open the drawer. 2 ENTER MENU To enter the menu: Press and hold the together for four seconds.
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ER DEFINED SETTINGS - ACCESS WHEN THE DISPLAY IS ON AND IDLE ACCESS MENU Hold simultaneously Cycle adjusts the level of the current setting. The level is shown as a bar graph on the cycle indicators. SCROLL THROUGH MENUS RINSE AID WATER HARDNESS MUTE LID DOWN...
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NOCK SENSITIVITY SETTING - INTEGRATED PRODUCT ONLY 5 OPERATION While within the user settings menu, the knock sensitivity menu can be accessed - Hold both START and MODIFIER until QUICK and SANITIZE are lit - CYCLE adjusts the level and is shown incrementally on the CYCLE LEDs - START button saves the setting - The default setting is 4 - If the knock sensor is detected as mis-fitted (orientation is incorrect) thus disabled, the setting is displayed...
Cleaning the drain filter and filter plate IMPORTANT! 5 OPERATION If a dishwasher cleaner / descaler is used, you must run a wash programme with detergent immediately afterward to prevent any damage to your dishwasher. The dishwasher must be used with the filter plate, drain filter and spray arm correctly in place.
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5 OPERATION USER MAINTENANCE INSTRUCTIONS Removing the drain filter and filter plate to clean 3 Twist the circular drain filter anti/counter- clockwise and lift to remove. It is normal to find some water under it. 4 Remove the drain filter mesh by pinching one side only and pulling it off, as shown.
5 OPERATION USER MAINTENANCE INSTRUCTIONS 5.7 Cleaning the Spray Arm Cleaning the spray arm 1 Unplug the dishwasher or turn it off at the power supply. 2 Unclip the glass supports (if fitted) from the rack wires and fold up all the foldaway cup racks, so that they are all upright and close to the top.
5 OPERATION 5.8 Fold Down Tines RACKING FEATURES - FOLDING TINE RACK Folding tines For optimum stability, place larger plates between the longer tines in the front. Fold the tines down if you need the space for pots or other large items. Release by pushing the small clips at the rear and fold the tine sections down towards each other.
6 DIAGNOSTICS 6.1 Entering Diagnostics To enter diagnostics, open the tub and wait until the user flange display turns off, this will take approx. 30 seconds. Press and hold the START and >>CYCLE button for 5 seconds, the START button must be touched first.
NOSTIC SETTINGS - ACCESS WHEN DISPLAY IS OFF - HARDWARE OUTPUT 6.2 Getting into Hardware Output Mode (HO) Press and hold >> and * simultaneously Step through to hardware output. Select hardware output sub menu TOGGLE ON OFF LED = WiFi Toggle on / off with start button.
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IAGNOSTIC SETTINGS - ACCESS WHEN DISPLAY IS OFF - HARDWARE OUTPUT DISPLAY MENU 3 DET_DIVERT DISPLAY MENU 4 FILL_VALVE DISPLAY MENU 5 MOTOR_WASH DISPLAY MENU 6 MOTOR_DRAIN DISPLAY MENU 7 RA_PUMP DISPLAY MENU 8 DISPLAY MENU 9 RA_LED DISPLAY MENU 10 WS_DIVERT DISPLAY MENU 11 WS_BRINE_PUMP...
6 DIAGNOSTICS 6.3 Getting into Fast Test Cycle ACCESS FAST TEST CYCLE Enter diagnostic mode. CCESS FAST TEST CYCLE Press the >> CYCLE button twice. The EXTRA DRY, qUICk and SANITIZE modifier LED's will be lit. Press START button to run the fast cycle, and the Heavy, Eco and Rinse LED's will be lit. While in diagnostic menu Close the tub within the time frame to allow the cycle to start, 4 seconds for US market, 7 seconds for all other markets.
7 FAULT DIAGNOSTICS 7.1 Troubleshooting PROBLEM POSSIBLE CAUSE WHAT TO DO Unclean dishes Wash program unsuitable for Heavily soiled items may need soaked the load before washing, and use the heavy cycle. Spray arm unable to rotate Ensure no items are obstructing the spray arm path.
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7 FAULT DIAGNOSTICS PROBLEM POSSIBLE CAUSE WHAT TO DO Foaming Wrong type of detergent Ensure the customer is only using used detergents designed for automatic dishwashers. Incorrect amount of Ensure the customer is following the detergent. directions in the user guide for detergent quantities.
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7 FAULT DIAGNOSTICS PROBLEM POSSIBLE CAUSE WHAT TO DO Fan noise starts when This is normal, the drying fan No action required, normal operation. drawer is closed will run whenever the drawer is closed for a set period of time after the program has finished.
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7 FAULT DIAGNOSTICS PROBLEM POSSIBLE CAUSE WHAT TO DO Dishes did not dry Incorrect loading Ensure the dishes did not nest together. Dishes were left in the Dishes left too long in the drawer may drawer for several hours accumulate condensation from moisture left after the cycle has in the bottom of the drain filter area.
7 FAULT DIAGNOSTICS 7.2 Fault Codes Fault codes are broken down into 2 categories: A faults which are user faults, and an F fault is a product fault. For A faults, the product will display a fault code on the user interface flange using a 7 bit binary code, and the wash modifiers will be lit and flashing.
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A3: Tub Cannot Drain Is there water in the tub? >>2 >>3 Using the diagnostic hardware output mode, start the drain direction (P2), does the >>A >>3 product drain?. Is the drain hose blocked? Is there any damage to the motor rotor? is there an obstruction caught in the motor >>A rotor? A6: No Spray Arm...
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A09: Sanitize Cycle has not met Temperature DE FLANGE COMMUNICATION and Fxx) displays, the three modifiers (Extra Dry / Quick / Sanitise) and the lock light are flashing using the "alert flash". Check the water supply has not been turned off or the cycle interrupted. >>A >>2 ommunicate the a fault is a double-pulse that distinguishes from the slow flash used for e.g.
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ommunicate the a fault is a double-pulse that distinguishes from the slow flash used for e.g. pause. FLANGE COMMUNICATION e is displayed in binary on the wireless and program lights, 7 in total, reading left to right that's Wireless Heavy Medium Eco 7 FAULT DIAGNOSTICS Rinse.
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7 FAULT DIAGNOSTICS F3X: Over-Temperature Faults F30 fault: Invalid Temperature Is the thermistor damaged or disconnected? >>A >>2 Measure the resistance of the thermistor ( between pins 1 & 2 of the TEMP connector >>5 >>3 on the wash controller). It should be approx 10k Ω at C , is it within spec? Replace the thermistor.
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7 FAULT DIAGNOSTICS DE FLANGE COMMUNICATION F5X: Lid Faults F51: Lid Motor Not Turning/F54: Lid Motor Not Stalling Are there any obstructions within the tub? especially around the edge of the tub >>A >>2 where the lid seals. Tall utensils placed in the utensil basket can also stop the lid from closing. Are all the yoke clips securely fastened to the lid? Is the lid system physically damaged or disconnected.
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F8X: Motor Controller Faults F82 fault: Motor Controller ADC Check Failure >>1 F84 fault: Fill Valve Drive Failure >>1 F85 fault: Bridge Temperature Sensor >>1 F86 fault: Motor Bridge Failure >>1 F87 fault: Motor Controller Current Sense Error >>1 Replace the motor controller >>A DE FLANGE COMMUNICATION F9X: Wash Controller Faults...
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E FLANGE COMMUNICATION FCX: Communication Faults FC0 fault: Motor Controller COMMS Fault FC1 fault: Wash Controller COMMS Fault. Run a rinse cycle on both tubs. Does the product operate correctly? >>A >>2 Is the harness between the wash controller & motor controller damaged? >>3 >>4 Replace the damaged harness.
7 FAULT DIAGNOSTICS 7.3 Component Testing Note: motor controller is situated on the inside rear chassis panel behind bottom tub Motor Controller (Back View) Wash Controller (Front View) P404 P406 P407 P402 P410 P403 P405 P401 P408 Connector Device Pins Description Motor Controller (pin numbers on the connectors go from Top to Bottom)
8 SERVICING PROCEDURES Caution! When servicing the DishDrawer, ensure the electrical supply is turned off before attempting to service or adjust any part of this appliance. Ensure all earth wires that are removed while servicing are reattached correctly. 8.1 Removing the Drawer Front 1 Open the drawer, using long nose pliers, remove the two square door pins, one on either side of the tub.
8 SERVICING PROCEDURES 8.3 Removal of the Designer Door Button 1 Remove the door as per 8.1. 2 Remove the wiring harness from the UI to the wash controller. 3 Remove the two torx screws holding the UI into the door, and UI will lift out of the door.
8 SERVICING PROCEDURES 8.5 Removal of the Water Softener ( some models only) 1 Remove the drawer front (refer section 8.1). Detergent Water softener 2 Disconnect the wiring loom connections to the water dispenser softener diverter valve, brine pump and salt level detector, and remove the dispenser wiring loom connection to electronic controller.
8 SERVICING PROCEDURES 8.7 Removing the Wash Controller 1 Remove the drawer front from the tub, refer 8.1. 2 Remove the torx head screw on the left hand side of the wash controller. 3 Pull the module forward on the left hand side, and the wash controller will release from the locating pin on torx head the tub.
8 SERVICING PROCEDURES 8.10 Removing the Filter Plate 1 Open the drawer and remove the cutlery basket, then open the trap door. 2 Lift the front of the fixed tine plate rack to unclip it from the base rack 3 Slide the fixed tine plate rack forward clear of the rear anchoring loop and lift out.
8 SERVICING PROCEDURES 8.13 Removing the Tub Before removing a tub from the chassis, remove the lower basket and spray arm. Push clip in A good suggestion is to also remove the door panel and slide rail and handle assembly to stop any damage. backwards to Push the side clip inwards and push the rail back to disengage...
8 SERVICING PROCEDURES 7 Refit the torx screws and reassemble the drawer front. locating pin locating hook 8.16 Removing the wiring cover Front Clip 1 On the top tub, this can be done with the tub in place, or with the tub removed. 2 The bottom tub will require to be removed from the chassis to gain access to the securing screws and clips.
8 SERVICING PROCEDURES 8.17 Removing the Heater 1 Remove the tub as per section 8.13. 2 Remove the wiring cover as per section 8.16. 3 Remove the element cover by removing the three T10 torx screws and unclip the wiring harness from the element cover.
8 SERVICING PROCEDURES 8.18 Replacing the Motor 1 Remove the tub as per section 8.13 phase to star 2 Remove the wiring cover as per 8.16 3 Remove the wiring harness to the stator, you will 8 ohms need to depress the clips to remove the small spade terminal.
8 SERVICING PROCEDURES 8.19 Replacing a fill Hose,Drain Hose or Wiring Harness 1 Remove the tub and turn it over by rotating it tub rib clip anticlockwise (refer section 8.13). 2 Remove the wiring cover, refer section 8.16. 3 Disconnect the component you need to replace (e.g.
8 SERVICING PROCEDURES 8.20 Replacing the Motor Controller 1 Remove the bottom tub, refer section 8.13. 2 Unclip the link support rod, as this allows the tub to be moved slightly further to the left to gain access to the controller housing. 3 Remove the chassis module cover to gain access to the screw retaining the motor controller housing.
8 SERVICING PROCEDURES 8.21 Flood Sensor Harness 1 Remove the bottom tub, refer section 8.13. 2 Remove the chassis module cover by releasing the 2 clips, and slide forward to release. 3 Use a small flat blade to release the harness. 4 You can check continuity of the sensor wire from controller connector P201.
8 SERVICING PROCEDURES 8.23 Replacing the Lid Actuator 1 Remove the tub, refer section 8.13. 2 Remove the lid actuator harness plug by releasing clip the clip on the lid actuator. 3 Release the lid actuator from the bottom of the yoke by pressing with your thumb against one of the locking tabs.
8 SERVICING PROCEDURES incorrectly located correctly located 8.24 Replacing the Yoke 1 Remove the lid, refer section 8.24 2 Release the lid actuator from the bottom of the yoke by pushing with your thumb against one of the locking tabs. 3 Slide the front of the yoke downwards at an angle until it moves out of the track in the rear of the trim, and is clear of the chassis flange as shown.
8 SERVICING PROCEDURES 8.25 Replacing the Side Rail 1 Remove the tub, refer section 8.13 2 Remove the required lid actuator from the slide rail being replaced, refer section 8.23. 3 Remove the appropriate chassis trim (refer section 8.26) to gain access to the screws of the rail being replaced.