Fisher & Paykel DishDrawer DD24D Series Service Manual
  1. Manuals
  2. Brands
  3. Fisher & Paykel Manuals
  4. Dishwasher
  5. DishDrawer DD24D Series
  6. Service manual

Fisher & Paykel DishDrawer DD24D Series Service Manual

Hide thumbs Also See for DishDrawer DD24D Series:
Table of Contents

Advertisement

Quick Links

Service Manual
DishDrawer™
Models:
DD24D
DD24S
DD60D
DD60S
599735A

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the DishDrawer DD24D Series and is the answer not in the manual?

Questions and answers

Gary Knight
July 4, 2025

F51 code when trying to wash

0
Iris
May 5, 2025

The fast cycle the time changed from 49 minutes to 33 minutes. How do I reset it back to 49 minutes?

-1

Subscribe to Our Youtube Channel

Related Manuals for Fisher & Paykel DishDrawer DD24D Series

Summary of Contents for Fisher & Paykel DishDrawer DD24D Series

  • Page 1 Service Manual DishDrawer™ Models: DD24D DD24S DD60D DD60S 599735A...
  • Page 2 599735A...
  • Page 3 599735A - APRIL 2009 PRODUCTS Fisher & Paykel Brands Standard Product Codes Double Models Description – Markets DD24DCB6 Double, Prefinished Black 88531 - US DD24DCW6 Double, Prefinished White 88526 - US DD24DCX6 Double, Prefinished Brushed Stainless 88527 - US DD24DDFX6 Double, Designer, Brushed Stainless 88532 - US DD24DI6...
  • Page 4 599735A Standard Product Codes Single Models Description – Markets DD24SCW6 Single, prefinished, white 88519 - US DD24SCX6 Single, prefinished, Brushed Stainless 88520 - US DD24SCB6 Single, prefinished, Black 88524 - US DD24SI6 Single Integrated 88522 - US DD24SDFX6 Single, designer, Brushed Stainless 88525 - US DD60SCHW6 Single, Prefinished White, Water Softener...
  • Page 5 599735A Tall Tub Product Codes Single Models Description – Markets DD24SDFTX6 Single, Designer, Tall Tub, Brushed Stainless 88503 - US DD24STI6 Single Integrated, Tall Tub 88505 - US DD24SCTX6 Single, Brushed Stainless Steel 88512 - US DD24SCCTX6 Single Curved Door, Curved Handle, Tall Tub 88513 - US DD24SCTW6 Single, Tall Tub, Prefinished White...

  • Page 6: Table Of Contents

    599735A CONTENTS SERVICE REQUIREMENTS......................9 Health & Safety........................9 1.1.1 Electrical Safety ......................9 1.1.2 Electrostatic Discharge ....................9 1.1.3 Good Working Practices ....................9 1.1.4 Isolate Water Supply......................9 1.1.5 Water Leak Check ......................9 1.1.6 Insulation Test........................9 1.1.7 Solvent and Excessive Heat Damage................9 1.1.8 Sheet Metal Edges......................9 1.1.9...
  • Page 7 599735A OPTION ADJUSTMENT MODE ....................21 Rinse Aid Setup (rA)......................21 Water Supply Hardness Setup (hd)................... 21 Auto Power Option (AP) ....................22 End of Cycle Beeps (EC) ....................22 Closed Drawer Option (Ld)....................22 Clean/Dirty Dish Symbol (dS).................... 22 4.6.1 Option Adjustment Quick Reference Charts..............
  • Page 8 599735A 8.25 Fill Hose, Drain Hose, Wiring Harness Replacement ............57 8.26 Link Support Wire Position ....................57 8.27 Front Trim Replacement ....................58...

  • Page 9: Service Requirements

    599735A SERVICE REQUIREMENTS Health & Safety Note: When servicing the DishDrawer™, Health and Safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of the Health and Safety issues. 1.1.1 Electrical Safety Ensure the mains power has been disconnected before servicing the DishDrawer™.

  • Page 10: Diagnostics

    599735A 1.1.9 Diagnostics While in diagnostics some safety devices are bypassed. Ensure you do not run components unattended. They may overheat, flood, burnout or cause water damage. Specialised Tools For servicing this product specialised tools are required. 1.2.1 Static Strap To be used as ESD (electrostatic discharge) protection when replacing or handling electronic components.

  • Page 11: Dimensions & Specifications

    599735A DIMENSIONS & SPECIFICATIONS Dimensions Standard Product Product Product Size Minimum Minimum Cavity Size (inches) Cavity Size Size (inches) (mm) (mm) Height (double) 819.5 - 32¼ inch – 34 822.5 - inch – 34 879.5 inch 882.5mm inch Height (single) 409mm inch 412mm...
  • Page 12 599735A Component Specifications Comments Heater Plate 230V 230V AC NZ, AU, GB, EU, DK Water Heater Track 50 Ohms +/- 4 Ohms Power Supply 98 Ohms +/- 7 Ohms Resistor Heater Plate 110V 120V AC US, TW 110V NZ/AU Water Heater Track 24 Ohms +/- 3 Ohms Power Supply Resistor...

  • Page 13: Performance

    599735A 2.2.3 Performance Europe, GB, IE (Per Tub) Energy Wash 0.64 kWh/cycle 8 litres/cycle Based on 4 wash loads per week Product Energy Single 160 kWh/year Double 314 kWh/year NZ, Australia Based on 7 wash loads per week, using normal eco programme Product Energy Water...
  • Page 14 599735A 2.2.4.2 Australia, New Zealand 2.2.4.3 Canada, U.S.A.

  • Page 15: Technical Overview

    599735A TECHNICAL OVERVIEW Chassis The DishDrawer™ chassis is one complete assembly composed of 5 steel metal components locked together by a proprietary riveting process. The chassis exterior is made of a lacquered electro-galvanised material. Unlike most other dishwashers, the chassis assembly is a load carrying structure designed to impart stiffness to the product and to ensure deflection is minimised.

  • Page 16: Tub Home Sensor

    599735A 3.1.1 Tub Home Sensor The tub home sensor determines when the tub is closed. The tub home sensor consists of an infrared sender and receiver mounted on the right side of electronic controller. When the tub is fully closed, infrared light is transmitted from the sender through a light pipe on the side of the tub, through a prism mounted in the chassis trim, then back through the other light pipe to the receiver.

  • Page 17: During A Power Failure

    599735A 3.4.2 During a Power Failure If power to the DishDrawer™ fails with the lid down, the tub can still be forced open manually if access is required. It is very difficult however to close the tub again without raising the lid. The lid actuators can be wound up manually with the tub fully removed.

  • Page 18: Amount Of Water

    599735A 3.6.3 Amount of Water The tub fills with approximately 2.5 litres / 0.8 US gallons of water, almost level with the base of the spray arm. Once this level is reached, the wash pump (which has load-sensed the fill via the electronics) becomes primed and pumps the water through the spray arm causing it to rotate.

  • Page 19: Drain Cycle

    599735A Drain Cycle The drain pump is a self-priming centrifugal pump that only pumps when the motor is rotating in the drain direction (anti-clockwise). It has a five bladed impellor pushed into a spline on the lower end of the rotor shaft. The drain pump housing, which incorporates an inlet and outlet pipe, is welded to the motor housing, hence captivating the motor.

  • Page 20: Water Softener (Where Fitted)

    599735A 3.12 Water Softener (Where Fitted) The Water Softener uses a softening material (resin) to prevent most of the elements that cause hard water from being present in the wash water. The resin can only treat a limited amount of water before it needs to be regenerated.

  • Page 21: Option Adjustment Mode

    599735A OPTION ADJUSTMENT MODE To enter this setup mode, press POWER, then hold the ECO touch switch and KEYLOCK button simultaneously for 5 seconds, ensuring that ECO is pushed first. Once the setup mode is entered, a beep is emitted and the LCD displays the letters rA. Pushing the START/PAUSE button allows the user to scroll through and change the following options:- •...

  • Page 22: Auto Power Option (Ap)

    599735A Selection of a setting affects how the electronic controller diverts supply water, how much water is treated, and how much salt is used in regeneration, in a manner that optimises the performance of the water softener. Note: On an integrated DishDrawer™, when the user turns on or turns off one of the following options, it is indicated by the red wash cycle LEDs on the secondary control panel.

  • Page 23: Option Adjustment Quick Reference Charts

    599735A 4.6.1 Option Adjustment Quick Reference Charts Rinse Aid Setting (rA): (Alters the amount of rinse aid dispensed.) Press and hold ECO, then press KEYLOCK for 5 seconds. rA will be displayed (integrated: Red LED above start/pause button showing). Press KEYLOCK. The rinse aid setting will advance on the secondary control panel LEDs with each press.
  • Page 24 599735A Closed Drawer Option (Ld): (Lid closes automatically every time the drawer is closed.) Press and hold ECO, then press KEYLOCK for 5 seconds. rA will be displayed. Press START/PAUSE four times. Ld will be displayed (integrated: Red LEDs above start/pause button and ECO light is red). Press KEYLOCK.

  • Page 25: Diagnostics

    599735A DIAGNOSTICS DishDrawer™ Diagnostics DishDrawer™ diagnostics can only be entered in Power Off mode, i.e. when there is no display on the LCD, or the badge LEDs are off. Note: If the product has been powered off at the wall due to a fault code error, once power is turned back on wait 30 seconds before trying to enter diagnostics, as the product will be doing a self check in this time, and will not allow diagnostics to be entered.

  • Page 26: Hardware Output Diagnostic Test Mode

    599735A Warning: Once a fault code has been cleared, it is permanently removed from memory and cannot be recovered. Press POWER to advance to the next level. 5.1.3 Hardware Output Diagnostic Test Mode This level tests all the hardware outputs and inputs. The LCD display shows HO. Press POWER to skip hardware diagnostics and advance to the next level.

  • Page 27: Fast Test Cycle

    599735A 5.1.4 Fast Test Cycle WARNING : Only run this cycle if connected to the water supply. This level runs an 8-minute fast test cycle. Press POWER to skip fast test cycle and advance to the next level. Press START/PAUSE to enter fast test cycle.

  • Page 28: Continuous Cycle Test Mode

    599735A 5.1.5 Continuous Cycle Test Mode In this level the DishDrawer™ can be run continuously in any wash cycle. Once the cycle has finished, the DishDrawer™ automatically restarts the same wash cycle. Press POWER to skip continuous cycle. As this is the last level, doing this will exit diagnostics. Press START/PAUSE to enter continuous cycle.

  • Page 29: Show Off / Showroom Wash Mode

    599735A 5.1.8 Show Off / Showroom Wash Mode This mode initiates a shop show off display and wash operation demonstration. With the DishDrawer™ powered up and turned on, the show off mode is entered by pressing and holding the ECO and POWER buttons simultaneously for 5 seconds. Ensure that ECO is pressed first.

  • Page 30: Diagnostics Quick Reference Charts

    599735A Diagnostics Quick Reference Charts 5.2.1 Fault Display/Download Mode Press and hold KEYLOCK, then press START/PAUSE for 5 seconds. All LEDs & LCD segments except Keylock are illuminated. Press START / PAUSE. This initiates a pen data download via the lower tub-home light pipe. At the same time, the current and then the previous fault code will be displayed in the LCD screen and on the secondary control panel LEDs.

  • Page 31: Fast Test Cycle

    599735A 5.2.3 Fast Test Cycle Press and hold KEYLOCK, then press START/PAUSE for 5 seconds. All LEDs & LCD segments except Keylock are illuminated. Press POWER twice. FC will show in the display (integrated: Heavy, Normal, Delicate, Rinse LEDs showing). Press START/PAUSE twice.

  • Page 32: Fault Codes And Poor Performance

    599735A FAULT CODES AND POOR PERFORMANCE Faults are displayed on the LCD (not fitted on integrated or flat door models) and on the touch switch panel. There are nine F (fatal) faults, which are displayed along with a spanner in the LCD (if fitted). An F fault will usually require the assistance of a qualified service person.

  • Page 33: Fault Code Description Chart

    599735A Fault Code Description Chart The following chart is a quick reference guide for fault codes. To read a fault code on an integrated model, refer to the LED Display column on the chart. The LED that has activated on the secondary display indicates which fault code has occurred.
  • Page 34 599735A Fault Fault Possible Causes Code Display • Lid actuator off yoke or slide. Fast and Lid motors ran but did Delicate not reach stall current. • Yoke off lid. LEDs. • Faulty lid actuator. Fast, No lid motor current •...

  • Page 35: Fault Code Problem Solving Charts

    599735A Fault Code Problem Solving Charts The following charts can be used as a guide to help locate faults in a DishDrawer™. F1 Flood detected The bottom controller flood detector circuit has been activated. The product will abort the wash program, log the fault, start the drain pump, and report to the user.
  • Page 36 599735A F3 Water temperature measurement exceeds 85 degrees Celsius The water temperature is sensed at greater than 85 degrees C / 185 degrees F. The product will abort the wash program, log the fault, report to the user, and disable the power supply.
  • Page 37 599735A F6 Lid motors ran but did not reach stall current Lid actuators ran but did not reach stall current. The product will pause the wash program, log the fault and report to the user. PRIMARY ACTION • Check that the lid actuators are properly connected to the yokes and the slide mounting bracket.
  • Page 38 599735A F9 Power supply/controller fault Power supply/controller fault. The product will disable power supply, log the fault, lock out the user and report to the user. Note: The isolation relay will be disabled. Power to the product will need to be disconnected then reconnected for it to become fully functional again.
  • Page 39 599735A U1 (“No Tap” symbol) - Wash pump has not primed. The fill valve has been open for more than 180 seconds and the wash pump has not primed. The product will pause the wash program, log the fault, report to the user, and restart when the start/pause button is pressed.

  • Page 40: Poor Dry Performance

    599735A Poor Dry Performance Poor Dry Performance Question Is the customer Advise customer that due to Go to Question 2. complaining of plastic plastics having a low thermal items not drying? mass, these items give inherently bad drying performance. Go to Question 3, Advise customer that the use Is the customer using of rinse aid will improve dry...
  • Page 41 599735A Customers Complaint - Coffee/Tea stains left in cups Not enough detergent is being used. To remove these stains Cause of problem (1). requires a stronger concentration of detergent in the water. More detergent is also required in hard water areas, as minerals in the hard water reduce the effectiveness of the detergent.
  • Page 42 599735A Customers Complaint - Glasses & cutlery have a cloudy white film on them and/or plates have a white chalky film on them C1 Water Softener Diverter Valve In hardware output diagnostics test mode: FU – turn the fill water valve on P2 –...

  • Page 43: Wiring Diagrams

    599735A WIRING DIAGRAMS Power Distribution Concept Mains Bridge Rectifier...

  • Page 44: Wiring Diagram

    599735A Wiring Diagram (Lower tub only shown) Integrated Badge Badge Integrated LCD Module Badge Badge Badge LCD Module Fill valve 529683 340mAdc 340mAdc 530mAdc 530mAdc 8/ 9 530mAdc 530mAdc 2.2mAac 50mAdc 50mAdc 0.5mAac 2.2mAac 3/ 4 0.82Aac 0.82Aac Dropper Lower 522536 Upper 522537 2/ 3 529695_FLEX_MAINS_US_605...

  • Page 45: Service Procedures

    599735A SERVICE PROCEDURES CAUTION:- Due to the use of an electronic switch mode power supply, all internal components, regardless of supply voltage, should be treated as live to earth (i.e. equal to the mains supply voltage) when power is supplied to the DishDrawer™. Component Testing Device Connector...

  • Page 46: Drawer Front

    599735A Connector Location Controller (Front View) P302 P303 P201 P205 P101 Connector Harness P101 Power P205 Chassis P201 Motor P303 LCD/Badge P302 Comms P202 Water Softener P203 P204 Dispenser Drawer Front Open the drawer. Locate the drawer pins on either side of the tub. If the pins cannot be accessed, remove the tub from the slide first (refer to Section 8.6).

  • Page 47: Handle And Lcd Display

    599735A Handle and LCD Display Remove the drawer front (refer to Section 8.2). Disconnect the LCD wire harness from the controller. The handle slides onto the flange at the top of the tub. Push the handle from the right to the left to release it. The handle may now be lifted clear by pulling it forwards.

  • Page 48: Tub Removal

    599735A Tub Removal Open the drawer. Removing the drawer front (refer to Section 8.2) makes it easier to slide the tub clips back (optional). • Top tub: Depress the right-hand tub clip and push it back about 30mm (1 inch). Repeat for the left-hand side.

  • Page 49: Drying Fan And Flap Valve

    599735A Drying Fan and Flap Valve Remove the drawer front (refer to Section 8.2). With a small bladed screwdriver, carefully release the small plastic clips holding the rinse aid indication LED in place in the dispenser and remove the LED. Release the rubber tabs securing the fan.

  • Page 50: Strainer (Where Fitted)

    599735A 8.10 Strainer (Where Fitted) Remove the drawer front (refer to Section 8.2). Remove the water softener hose from detergent dispenser spigot. Place screwdriver under clip and use leaver action to disengage the clip. When clip is disengaged, the strainer can be pushed down off the water softener spigot.

  • Page 51: Electronic Controller

    599735A 8.12 Electronic Controller Remove the drawer front (refer to Section 8.2) and the handle (refer to Section 8.3) (optional). Disconnect all the wiring connectors on the controller. Use a flat blade screwdriver to release the clip on the right- hand side of the controller by firmly pushing it in towards the tub.

  • Page 52: Wiring Cover

    599735A 8.15 Wiring Cover Remove the drawer front (refer to Section 8.2). With the drawer opened, remove the tub (refer to Section 8.6). Carefully release the four wiring cover clips, two on each side, from the front lower section of the tub, taking care not to damage them (Fig 1).

  • Page 53: Hall Sensor

    599735A 8.17 Hall Sensor Remove the wiring cover (refer to Section 8.15). Unplug the wiring connection from the hall sensor. Gently press the hall sensor locking tab in the direction shown and lift the hall sensor out. Refit in reverse manner and ensure the hall sensor is properly clipped in.

  • Page 54: Lid

    599735A 8.19 Remove the tub assembly (refer to Section 8.6). On the right-hand side of the lid, Insert a flat blade screwdriver into the slots between the lid flange and the yoke as in Fig 1. Twist the screwdriver while pulling down on the lid to disengage the clip.

  • Page 55: Yoke

    599735A 8.20 Yoke Remove the lid (refer to Section 8.6). Release the lid actuator from the bottom of the yoke by pushing with your thumb against one of the locking tabs. Note: Tall Tub models use an adaptor between the yoke and lid actuator. Slide the front of the yoke downward at an angle until it moves out of the track in the rear of the trim, and is clear of the chassis flange as shown.

  • Page 56: Slide Rail Replacement

    599735A 8.22 Slide Rail Replacement Remove the lid actuator from the slide rail (refer to Section 8.22). Bottom slide rails only. Remove the lower chassis trim (refer to Section 8.27) to gain access to the screws. Remove the two hex drive screws securing the slide mounting bracket at the front.

  • Page 57: Water Inlet Valve

    599735A 8.24 Water Inlet Valve Remove the mains filter cover (refer to Section 8.23). Partially lift the inlet valve up out of the housing. Disconnect the inlet hose connection. Caution: Water will drip. You can now slide the water valve up out of the housing.

  • Page 58: Front Trim Replacement

    599735A 8.27 Front Trim Replacement Bottom tub only:- Remove the toe kick (refer to Section 8.4) and cowling (refer to Section 8.5). Remove the drawer front (refer to Section 8.2), handle (refer to Section 8.3) and tub (refer to Section 8.16). Remove both the left hand and right hand yokes (refer to Section 8.20).
  • Page 59 599735A NOTES...

This manual is also suitable for:

Dishdrawer dd24s seriesDishdrawer dd60d seriesDishdrawer dd60s series

Table of Contents

Save PDF