Printek FP5000 series User Manual page 138

User guide
Message
Check Ribbon
Possible cause
Paper moved too far to the right.
Preprinted black area on the left
side of the paper
Paper width sensor defect.
The ribbon misses, is damaged
and blocked or a non-genuine rib-
bon is installed.
Troubleshooting
Corrective action
Remove all paper from the
printer, align paper correctly on
the left side.
Use different paper.
Disable the APW sensor, see
Automatic paper width detec-
tion (APW), (page 110).
If you cannot remove the error,
please contact your technical ser-
vice.
Only use genuine ribbon cas-
settes of the manufacturer.
During the process of ini-
STOP
tialization after powering
on, the printer checks if a
ribbon cassette is
installed. It also checks
during the execution of a
print job the operative-
ness of the ribbon cas-
sette. These functions
mandatory require the
use of the manufacturers
original ribbon cassettes
Accessories, (page 177).
Replace the ribbon.
Check that the print head car-
riage moves easily.
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