Motorola DCX3520e-M User Manual

Motorola DCX3520e-M User Manual

High-definition all-digital dual tuner dvr set-top
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061713
User Guide
DCX3520e-M
High-Definition All-Digital Dual Tuner DVR
Set-top

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Summary of Contents for Motorola DCX3520e-M

  • Page 1 061713 User Guide DCX3520e-M High-Definition All-Digital Dual Tuner DVR Set-top...
  • Page 2 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3: Safety & Regulatory Information

    IMPORTANT SAFETY CONSIDERATIONS The DCX3520e-M set-top requires careful handling to avoid potential damage to its internal hard disk drive or the loss of recorded data. Be sure to follow these requirements during transportation and installation.
  • Page 4: Fcc Compliance

    • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by Motorola for compliance could void the user’s authority to operate the equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 5: Fcc Declaration Of Conformity

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Caring for the Environment by Recycling When you see this symbol on a Motorola product, do not dispose of the product with residential or commercial waste.
  • Page 6: Software License

    Software. The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and its third party licensors retain the ownership of the Software.
  • Page 7 License. Motorola is not responsible for any third party software that is provided as a bundled application, or otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.
  • Page 8: Table Of Contents

    Connecting a Standard-Definition TV (SDTV) and VCR/DVD Recorder .......... 15 Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder ............16 Connecting Your Set-top to an External eSATA DVR ..............18 High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide viii 365-095-22821-x.1...
  • Page 9 Figure 12: Default User Settings Menu when an HDMI connection is in place ......24 Figure 13: User Settings Menu—Main Menu Screen ..............25 Figure 14: Native Mode Settings menu screen ................29 Figure 15: Additional HDMI Settings screen ................. 31 High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 10 Figures Figure 16: Additional Closed Caption Settings menu screen ............34 Figure 17: Subtitle and DVS Settings Menu Screen ..............36 Figure 18: Advanced Audio/Video Settings Menu Screen............. 38 High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 11: Introduction

    Congratulations on receiving a Motorola DCX3520e-M Series High-Definition All-Digital Dual Tuner Cable Set-top, one of the most advanced interactive digital cable set-tops available today. Motorola has merged the extraordinary features of digital cable — the seemingly endless programming options, interactive program guides, Video on Demand (VOD), and commercial-free, CD quality music —...
  • Page 12: Front Panel

    061713 Introduction Front Panel Figure 1: Front Panel Number Description Power — Turns the set-top on and off (standby) High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 13: Rear Panel

    External IR Input — Connects to a remote control set-top accessory cable Data test connector (service personnel only) Power connector * Availability of certain features is dependent upon application support. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 14: Operation

    Parental Control or Pay-Per-View. Interactive program guides can vary with each cable service provider. Refer to the Interactive Program Guide’s instruction manual for detailed instructions. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 15: Video Format Indicators (Front Panel Display)

    Operation Video Format Indicators (Front Panel Display) The front panel display of the DCX3520e-M set-top is equipped with indicators to the right hand side of the display that are used to indicate the currently-selected video output format on the component video (YPbPr) and HDMI outputs.
  • Page 16: Digital Video Recorder (Dvr)

    Digital Video Recorder (DVR) Digital Video Recorder (DVR) The DCX3520e-M set-top is equipped with an internal hard drive for DVR (Digital Video Recorder) functionality, which provides the ability to record both Standard Definition TV (SDTV) and High Definition TV (HDTV) programs. Storage time varies based on the video format and specific channel.
  • Page 17: Using The External Dvr Expansion Feature

    DVR feature: 1. Power on your DCX3520e-M and your television and ensure that you have a picture. 2. Connect a compatible eSATA hard disk drive to the DCX3520e-M using the eSATA cable supplied with your external drive enclosure.
  • Page 18: Connecting Your Dcx Set-Top

    Use the guidelines below to determine the best video connection for your home entertainment system. Note: Only (1) video connection to the TV is required. HD video can only be viewed with HDMI or component video connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 19: Hdmi- Hdtv And Sdtv

    Composite Video — SDTV The Composite Video connector on your DCX set-top provides an SDTV Video connection. Note: Composite video does not provide audio. A separate audio connection must be made. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 20: Connecting An Hdtv - Single Connection For Video/Audio

    If you have an audio/video receiver and are not using your TV’s speakers, go to Connecting an A/V Receiver — Audio. Figure 3: Connecting an HDTV — Single Connection for Video/Audio High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 21: Connecting An Hdtv - Separate Video/Audio Connections

    To connect your audio connections with your TV speakers, go to the Audio section. To connect your audio connections for an A/V receiver, go to Connecting an A/V Receiver — Audio. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 22: Audio

    If your TV does not have digital audio inputs, connect the stereo audio cable to the audio L/R connectors on the DCX3520e-M set-top and the Audio L/R connectors on the HDTV. If your TV supports digital audio inputs, use the digital audio optical S/PDIF outputs instead of the audio L/R outputs.
  • Page 23: Connecting An A/V Receiver - Audio

    Configuring the User Settings. Figure 5: Connecting an A/V Receiver — Audio Note: Only one audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 24: Connecting An Sdtv

    These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio. Figure 6: Connecting an SDTV Note: Composite video requires separate audio connections. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 25: Connecting A Standard-Definition Tv (Sdtv) And Vcr/Dvd Recorder

    DCX3520e-M Series set-top and the INPUT AUDIO L and R connectors on the VCR/DVD Recorder. 2. Connect a video cable to the VIDEO OUT connector on the DCX3520e-M Series set- top and the INPUT VIDEO connector on the VCR/DVD Recorder.
  • Page 26: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    Dolby Digital audio. These video connection methods do not support HD video. If you have an HDTV, see Connecting an HDTV — Single Connection for Video/Audio. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 27: Figure 8: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    Figure 8: Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD Recorder in your configuration. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 28: Connecting Your Set-Top To An External Esata Dvr

    5. Connect the other end of the eSATA cable to the external drive. 6. Follow the on-screen instructions. Note: Only connect external hard drives that have been approved by Motorola for external DVR service. Connecting an external drive that has not been approved could result in poor DVR performance.
  • Page 29: Data Devices

    Internet access, e-mail, IP telephony, e-commerce, and home banking. Note: Your DCX set-top may be equipped with the interface connections illustrated, but their functionality depends on the services offered by your service provider. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 30: On-Screen Graphics

    Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid. • On-screen graphics are not available on all video output combinations. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 31: Recording Your Connections

    You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable connections. Do not place another component or object on top of the DCX set-top. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 32: Configuring The User Settings

    Before you adjust the output settings: 1. Connect the DCX3520e-M to the TV and other home entertainment devices. 2. Connect the provided power supply to the DCX3520e-M and an AC power outlet. 3. Initialize the DCX3520e-M and authorize it for services.
  • Page 33: User Settings Menu Main Screen

    Figure 11: Default User Settings Menu when no HDMI connection is in place If the DCX3520e-M is connected via HDMI to a display device such as a television, the default User Settings menu is updated to reflect this information. The YPbPr Output menu option is replaced with the HDMI/YPbPr Output menu option as shown in the following example.
  • Page 34: Figure 12: Default User Settings Menu When An Hdmi Connection Is In Place

    Press the ▲ and ▼ keys to highlight the setting you wish to change. • Press the ► key to select an option. • To exit the setting and move to another setting, press the ▲ or ▼ key. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 35: Table 1: User Settings Main Menu Field Descriptions

    Setting Description TV Type Allows you to specify the style of television connected to the DCX3520e-M. The 16:9 option is the default. • 16:9— A widescreen television is connected to the DCX3520e-M. • 4:3 Letterbox — A standard-screen television is connected to the DCX3520e-M and widescreen programs should be scaled to fit the screen with black bars above and below the picture.
  • Page 36 Note : Not all televisions will support all available video formats. Consult the television’s user manual for more information on video format compatibility. The DCX3520e-M can detect when the HDMI connection is in use. If you are not using the HDMI connection on the DCX3520e-M, the HDMI/YPbPr Output setting will display as YPbPr Output in the User Settings Menu.
  • Page 37 Selecting this option presents a new menu screen with settings specific to the Settings HDMI connection. These settings are discussed in more detail below. If no HDMI device is connected to the DCX3520e-M, this option is disabled and can’t be selected in the menu. Closed Turns closed captions off or on.
  • Page 38: Native Mode Settings Screen

    When using the native mode feature of the DCX3520e-M, please exercise caution when selecting the formats from the checklist. If a format is selected that is not compatible with the television, there may be a loss of video whenever the DCX3520e-M is tuned to a channel that is broadcast in that format.
  • Page 39: Table 2: Native Mode Settings Field Definitions

    1080p60 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 60 frames per second. This option is only available if the DCX3520e-M is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and can’t be selected in the menu.
  • Page 40 1080p24 is a high-definition video image with 1920 x 1080 pixels, progressive scanning, and a frame rate of 24 frames per second. This option is only available if the DCX3520e-M is connected to an HDMI display device. If no HDMI connection is detected, this option is disabled and can’t be selected in the menu.
  • Page 41: Additional Hdmi Settings Screen

    Additional HDMI Settings Screen The Additional HDMI Settings menu configures advanced options that affect the operation of the DCX3520e-M with other HDMI and DVI display devices. Adjustable options include display mode, color space, audio output mode, and audio lip sync delay.
  • Page 42: Table 3: Additional Hdmi Settings Field Definitions

    • DVI—Optimized to work with a DVI television or display device (connected via an HDMI-to-DVI adapter). Allows you to adjust the color space used by the DCX3520e-M to generate the Color Space video signals on the HDMI output. YCC 4:4:4 is the default setting.
  • Page 43 Restore Default Output, and Lip Sync) to their default values. HDMI Settings Use this option if you lose audio and/or video after changing these settings from their default values. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 44: Additional Closed Caption Settings Screen

    Customizable options include font size, font style, font color, and font opacity. You may also select to view different closed caption services if these are included within the broadcast program. Figure 16: Additional Closed Caption Settings menu screen High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 45: Table 4: Additional Closed Caption Settings Field Definitions

    Table 4: Additional Closed Caption Settings Field Definitions Setting Description Sets the service used by the DCX3520e-M to render (draw) the closed captions: Service Selection • Analog—Affects closed captions for analog and digital standard definition services. Available options are: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default setting is CC1.
  • Page 46: Subtitle And Dvs Settings Screen

    Subtitle and DVS Settings Screen The Subtitle and DVS Settings menu customizes the language and appearance of subtitles and turns the descriptive video service feature on and off on the DCX3520e-M. Subtitles allow a viewer to watch television programs and movies that contain dialogue that is not in the viewer’s native language.
  • Page 47: Table 5: Subtitle And Dvs Settings Field Definitions

    Service • Off—The DVS audio track is not played by the DCX3520e-M. • On—The DVS audio track is played by the DCX3520e-M if it is included in the program. Note: If the DVS setting is disabled and can’t be selected from the menu, the software installed on the DCX3520e-M can’t support the DVS feature.
  • Page 48: Advanced Audio/Video Settings Screen

    Advanced Audio/Video Settings Screen The Advanced Audio/Video Settings menu customizes several advanced audio and video features of the DCX3520e-M, most notably the Dolby Volume feature and the Video Sharpness feature. The Dolby Volume feature provides volume normalization across channels, programs, and commercials.
  • Page 49: Table 6: Advanced Audio/Video Settings Field Definitions

    The Video Sharpness setting affects the HDMI and Component Video (YPbPr) outputs .Level of 3 is the default value. The DCX3520e-M supports five distinct levels of analog video picture sharpness. A value of 1 corresponds to a “softer” picture while a value of 5 corresponds to a “sharper”...
  • Page 50: Troubleshooting

    • Verify that you have the correct cables for the audio connections. • Verify that the audio cables are firmly connected between the DCX set-top and the audio playback device (TV, receiver, DVD player, etc.). High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 51 • Verify on the User Settings menu that closed captions are enabled on the DCX display set-top. • Verify that closed captions are enabled on the TV. Note: Closed captioning may not be available on the current program. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 52 Colors do not appear Be sure to match up each signal to the same YPbPr connection on the TV, correctly otherwise the colors will not appear correctly on your TV. High-Definition All-Digital Dual Tuner DVR Set-top DCX3520e-M • User Guide 365-095-22821-x.1...
  • Page 53 061713 Motorola Mobility, LLC. 101 Tournament Drive, Horsham, PA 19044 www.motorola.com 365-095-22821 x.1 02/13...

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