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Motorola DCX3400 User Manual

High-definition dvr
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U S ER GU IDE
DCX3400 High-Definition DVR

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Table of Contents
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  • Page 1 U S ER GU IDE DCX3400 High-Definition DVR...
  • Page 3 A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
  • Page 4 During Installation • Do not place the terminal in an enclosed area where the cooling vents are blocked or impede the flow of air through the ventilation openings. • Install the terminal so that its position does not interfere with its proper ventilation. For example, do not place the terminal on a bed, sofa, rug, or similar surface that could block the ventilation openings.
  • Page 5 FCC DECLARATION OF CONFORMITY Motorola Inc., Home & Network Mobility, 101 Tournament Drive, Horsham, PA 19044, 1-215-323-1000, declares that the DCX 3400 set-top complies with 47 CFR Parts 2 and 15 of the FCC rules as a Class B digital device.
  • Page 6: Software License

    TRANSFER the Software (including all component parts and printed materials) permanently to another person, but only if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.
  • Page 7 & Network Mobility, 101 Tournament Drive, Horsham, PA 19044. © 2008 Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from Motorola, Inc.
  • Page 9: Table Of Contents

    Connecting an SDTV and VCR/DVD Recorder ....................22 Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder.............. 23 Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder................. 24 Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder ........25 5 Recording Your Connections............................ 26...
  • Page 10 1 INTRODUCTION Data Devices ................................27 Data Features................................. 27 6 On-Screen Graphics..............................28 7 Configuring the Audio, Video, and Closed Caption Settings ................29 8 Troubleshooting................................41 viii...
  • Page 11: Introduction

    To determine which features of digital cable are provided in your service area, please check with your local cable operator. They will be happy to provide instructions for these optional services. Features •...
  • Page 12: Front Panel

    Menu — Displays the menu Guide — Displays the program guide Info — Displays current channel and program information Format * — Change the video output format Channel — Changes channel up or down * Availability of certain features is dependent upon application support.
  • Page 13: Rear Panel

    Rear Panel Cable In — Connects to cable signal from your service provider RF Out — Ch 3/4 modulated audio/video (SDTV) to TV or VCR IEEE-1394 — Audio and video device connection Video outputs / YPbPr — Component video output (HDTV) Audio Out —...
  • Page 15: Operation

    (HDMI, IEEE-1394, optical or coaxial digital audio) adjust the audio levels on your external device such as your TV or A/V receiver. You may also be able to program your remote to control the volume of your TV or A/V receiver directly (refer to the remote control instruction manual).
  • Page 16: Front Panel Format Button

    (1920 x 1080 pixels) source content over the HDMI video output. The Format button is intended to allow you to select a video output format that is compatible with a connected display device. Some televisions may not support all four video formats listed above.
  • Page 17: M-Card

    2 OPERATION M-Card™ The M-Card is required to view cable television programs, previously recorded programs on the DVR, or interactive on-demand programs. The M-Card should not be removed.
  • Page 19: Digital Video Recorder (Dvr)

    With the DCX3400 set-top, you can: Record Programming. The total hours of recorded content will vary based on the storage capacity of your specific DCX model and type of content (digital SD or HD) being recorded. Estimated Recording Hours...
  • Page 20 Simultaneously Record Two Shows and Watch a Recorded Program. Watch a program recorded on your DVR while recording up to two other programs at the same time. You can also easily switch from viewing the pre-recorded program and either of the programs you’re recording.
  • Page 21: Connecting Your Dcx Set-Top

    TV. Use the guidelines below to determine the best video connection for your home entertainment system. Note: Only (1) video connection to the TV is required. HD video can only be viewed with HDMI, IEEE-1394, or component video connections. •...
  • Page 22 DCX set-top. Refer to Section 6 for more information. If your TV has a DVI input, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the connector on your TV. DVI-HDTV Note: DVI does not provide audio.
  • Page 23: Connecting Hdtv - Single Connection For Video/Audio

    DCX set-top. HDMI If your TV has an HDMI input, this is for both audio and video if you are using the TV speakers. Connect a Standard HDMI cable to the TV and to the HDMI connector on your DCX set-top.
  • Page 24: Connecting Your Dcx Set-Top To An Hdtv - Single Connection For Video/Audio

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Single Connection for Video/Audio Note: Only (1) HDTV video/audio connection needs to be made to an HDTV. Note: On-screen graphics will not be displayed when using IEEE-1394 connection. Refer Section 6 for more information.
  • Page 25: Connecting Hdtv - Separate Video/Audio Connections

    CABLE IN DCX set-top. If your TV has a DVI input, use the DVI connection for your video, connect a HDMI-to-DVI adapter or cable to the HDMI out connector on the DCX set-top and the DVI-HDTV connector on your TV.
  • Page 26: Connecting Your Dcx Set-Top To An Hdtv - Separate Video/Audio

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Separate Video/Audio Note: Only (1) video connection and (1) audio connection needs to be made to an HDTV. Note: HDMI-to-DVI adapter is not included with the set-top.
  • Page 27: Connecting Your Dcx Set-Top To An Hdtv - Alternate Audio

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an HDTV — Alternate Audio Note: Only (1) audio connection needs to be made to an HDTV. Note: Solid lines indicate optimum connections.
  • Page 28: Connecting An A/V Receiver - Audio

    If your A/V receiver supports it, the optical (S/PDIF) or coaxial (S/PDIF) digital audio outputs may be used in place of the stereo audio outputs (AUDIO L/R). These outputs offer a higher level of audio quality, including support for Dolby Digital audio.
  • Page 29: Connecting Your Dcx Set-Top To An A/V Receiver - Audio

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver — Audio Note: Only (1) audio connection needs to be made to an A/V Receiver. Note: Solid lines indicate optimum connections.
  • Page 30: Connecting An Sdtv

    4 CONNECTING YOUR DCX SET-TOP Connecting an SDTV 1. Connect the stereo audio cable to the AUDIO L/R connectors on the DCX set-top and the AUDIO L/R connectors on the Standard-Definition TV (SDTV). 2. Connect an S-Video cable to the S-VIDEO OUT connector on the DCX set-top and the INPUT S-VIDEO on the TV.
  • Page 31: Connecting Your Dcx Set-Top To An Sdtv

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV Note: S-Video and Composite video require separate audio connections. Note: Only (1) video connection and (1) audio connection is required. Note: Solid lines indicate optimum connections.
  • Page 32: Connecting An Sdtv And Vcr/Dvd Recorder

    4 CONNECTING YOUR DCX SET-TOP Connecting an SDTV and VCR/DVD Recorder 1. Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX3400 set-top and the INPUT AUDIO L/R connectors on the stereo VCR. 2. Connect a composite video cable to the VIDEO OUT connector on the DCX3400 set- top and the INPUT VIDEO connector on the stereo VCR.
  • Page 33: Connecting Your Dcx Set-Top To An Sdtv And Vcr/Dvd Recorder

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an SDTV and VCR/DVD Recorder...
  • Page 34: Connecting An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    4 CONNECTING YOUR DCX SET-TOP Connecting an A/V Receiver, SDTV, and VCR/DVD Recorder 1. Connect a stereo audio cable to the AUDIO OUT L/R connectors on the DCX set-top and the INPUT L/R connectors on the A/V receiver. 2. Connect an S-Video cable to the S-Video out connector on the DCX set-top and the S-Video connector on the A/V receiver.
  • Page 35: Connecting Your Dcx Set-Top To An A/V Receiver, Sdtv, And Vcr/Dvd Recorder

    4 CONNECTING YOUR DCX SET-TOP Connecting Your DCX Set-top to an A/V Receiver, SDTV, and VCR/DVD Recorder Note: Solid lines indicate optimum connections. Note: Consult your A/V receiver manual for additional wiring options or constraints when including a VCR/DVD Recorder in your configuration.
  • Page 36: Recording Your Connections

    5 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the DCX set-top before connecting or changing cable...
  • Page 37: Data Devices

    Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the DCX set-top has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking.
  • Page 38: On-Screen Graphics

    6 ON-SCREEN GRAPHICS Your DCX set-top can generate graphics that overlay the video programming or fill the entire television screen. Common examples include on-screen menus (such as the User Setting menu), closed captions, and interactive program guides. The DCX set-top overlays these graphics whenever you open a menu, enable closed captions, or scroll through a program grid.
  • Page 39: Configuring The Audio, Video, And Closed Caption Settings

    2. Press POWER to put the set-top in stand-by mode. With-in two (2) seconds press key on the front panel. MENU 3. If the TV is on, the on-screen User Settings menu lists the DCX3400 settings that can be adjusted: An example of the User Settings menu when the HDMI output is connected.
  • Page 40 When the HDMI connection is not being used the User Settings Menu will update to reflect this: An example of the User Settings menu when the HDMI output is not connected. 4. Use the remote control or the cursor keys on the front panel to navigate the on- screen menus: •...
  • Page 41 The HDMI/YPbPr Output setting allows you to specify the video output format Output of the DCX3400 for all programs (when the 4:3 Override setting is set Off or Stretch) or for all widescreen programs (when the 4:3 Override is set to 480i or 480p).
  • Page 42 Note 2: If the HDMI/YPbPr Output setting is set to either 480i or Native, the 4:3 Override feature is disabled and is no longer selectable in the menu. The 4:3 Override feature is available when the HDMI/YPbPr Output setting is 1080i, 720p, or 480p.
  • Page 43 HDMI/YPbPr Output setting is set to Native. The Formats DCX3400 is capable of delivering all of the video formats listed in this checklist depending upon the type of video connection (HDMI or YPbPr) being used. By default, the 1080i and 480i formats are checked in this checklist.
  • Page 44 Note 3: While this checklist provides the ability to customize the Native mode experience when using the DCX3400, it can also result in a loss of video if the checklist is modified without a clear understanding of the video formats supported by the TV.
  • Page 45 7 CONFIGURING THE AUDIO, VIDEO, AND CLOSED CAPTION SETTINGS An example of the User Settings menu when configured for Native mode operation.
  • Page 46 MENU 2. This will display the main User Settings menu. 3. Move the cursor next to the “Additional HDMI Settings” option and press the ► key. An example of the Additional HDMI Settings menu.
  • Page 47 (via an HDMI-to-DVI adapter) Color Space The Color Space setting allows you to adjust the color space used by the DCX3400 to generate the video signals on the HDMI output. By default, this option is set to YCC 4:4:4. The options are used as follows: •...
  • Page 48 MENU panel. This will display the main User Settings menu. 2. Move the cursor next to the “Closed Caption” option and adjust this setting to “Enabled. ” 3. The option to enter the Additional Closed Caption Settings menu is now available.
  • Page 49 Sets the service used by the DCX3400 to render (draw) the closed captions: Selection Analog: CC1, CC2, CC3, CC4, T1, T2, T3, or T4. The default is CC1. Digital: PRIMARY LANGUAGE, SECONDARY LANGUAGE, 3, 4, 5, or 6. The default is PRIMARY LANGUAGE.
  • Page 51: Troubleshooting

    8 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The DCX set-top may have received a software update and may not power on The DCX set-top while the new software is being installed.
  • Page 52 Verify that the receiver is properly configured to work with all connected speakers. There is no video Verify that the TV is powered on and set to the appropriate input source on the TV screen for the DCX set-top. Verify that the DCX set-top is powered on and tuned to an authorized cable channel.
  • Page 53 TV, set 4:3 OVERRIDE to 480i or 480p. This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox format. To confirm, wait for a commercial or look for a graphic, such as a network logo.
  • Page 55 Motorola, Inc. 101 Tournament Drive Horsham, PA 19044 U.S.A. http://www.motorola.com 547049-001-b 08/08...