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6.3
Printer Not Operating Correctly
Check the following points if the printer is not operating correctly.
■ Power off
Main power switch is at the off (O)
position.
Printer power cord unplugged.
Power supply not providing power.
■ Printer Does Not Start or Printer Stops During Print Jobs
Front door is open.
Feeder cover is open.
Printer is not connected to the computer. Check a USB cable and make sure that it is
The USB cable is too long.
Paper is not loaded correctly.
The ink cartridges are not installed
correctly.
The CX 350 printer driver is not selected
on the computer.
Print data contains an image with a large
capacity.
Check Point
Check Point
Troubleshooting
Solution
Press main power switch to the on position (|).
Make sure that the power cord is plugged in
completely.
Connect another device to the power supply to
confirm that the outlet is providing power. If you
cannot restore the printer to normal operation, call
the dealer where you purchased the printer or
contact the nearest service center.
Solution
Close the front door and make sure that it is closed
tightly.
Close the feeder cover and make sure that it is
closed tightly.
connected to the printer and the computer.
Avoid using USB cables longer than 3 m (9.8 ft.).
Load paper correctly.
1.4 Loading Paper
Check the ink cartridges and make sure that they
are installed correctly.
5.3 Replacing Ink Cartridges
Make sure that the CX 350 Printer is selected when
you start the print job.
If you see the DATA lamp flashing, this means that
data is processing. Wait for the processing to finish.
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