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6
Troubleshooting
This section describes how to troubleshoot problems when the printer is not operating correctly.
If you cannot solve the problem by following these troubleshooting procedures, please contact
the dealer where you purchased the printer or the nearest service center.
6.1 Error or Warning Messages
6.2 Paper Jams
6.3 Printer Not Operating Correctly
6.4 Print Results Are Unsatisfactory
6.1
Error or Warning Messages
The Status Monitor will display a warning or error message when a problem occurs in the
printer while it is idle or during a print job.
The Status Monitor will not only display the message, but will also open a window to provide
more detailed information about the error and offer some suggestions for troubleshooting the
problem.
4.2 Using the Status Monitor
■ Error Messages
Error Message
PHS door open.
Feeder cover open
error.
Front door open.
Feed error.
Problem
The PHS door is
Close the PHS door and make sure that it is tightly
open.
closed.
Feeder cover is
Close the feeder cover and make sure that it is
open.
tightly closed.
Front door is open.
Close the front door and make sure that it is tightly
closed.
The paper is not fed
Open the feeder cover and remove the jammed
correctly from the
paper.
feeder lift tray.
Solution
100
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