Chapter 4 - Troubleshooting
S
4-2
ECTION
4.2.1
What's Needed for Troubleshooting?
•
Field Trouble Form
•
Network Diagram
(IP MAC address information attached)
•
Floor layout
Must contain location info of WL Controller, AP and client
•
WL Controller Information (CLI Only) [Mandatory]
•
Core File (CLI Only) (*Mandatory whenever controller has restarted)
•
WL Controller Configuration Information
•
Log Buffer (CLI Only)
•
FDB (CLI Only)
•
ARP (CLI Only)
•
Sessions Network (CLI Only)
•
VoIP (CLI Only)
•
Log Trace (Debug Log)
Detailed statistics information and capture files of wired/wireless networks may also be needed except items
described above according to the they of trouble being experienced.
4 - 2
Troubleshooting the WL1700-MS Setup/Operation
(page 4-3)
(page 4-10)
(page 4-10)
(page 4-11)
(page 4-11)
(page 4-12)
(page 4-12)
(page 4-7)
(page 4-9)
Priority: High
Priority: High
Priority: High
Priority: High
(page 4-8) Priority: High
Priority: Medium
Priority: Medium
Priority: Medium
Priority: Medium
Priority: Medium
Priority: Medium
Supplemental
Chapter 4