NEC UX5000 Easy Setup Manual page 57

- Matter performed before/after trouble
Network/Configuration change
What is changed:
Software upgrade
Software version before change:
Others:
- Phenomenon
Equipment reboot
Equipment stack
LED (Status/Alarm etc.):
WebView behavior:
Communication failure
Wireless LAN client
Wireless LAN voice terminal
No service
Unable to roam
Silent on both sides
One way call
7. Network Topology Information
- WL controller
- Access point
- Software version of WL controller:
(You can check it from [Monitoring] - [Summary])
- Software version of WLMS
(You can check it from Menu bar [Help] - [About WLMS]) - OS and service pack level:
- Wireless LAN client
The model/number of PC
OS
Wireless LAN card model
Driver version
Supplicant version
- Wireless LAN voice terminal
Chapter 4
WL controller
WL controller
Extremely late
Unable to associate
Others:
Standby
Standby
WL5100 WL5050 (SCA-WL10)
✔
WL1500-AP(-A)
:
:
:
:
:
:
MH240
Chapter 4 - Troubleshooting
Access point
Access point
No reaction
Unable to communicate
Calling
Calling
Calling
Calling
✔
WL1700-MS
Others:
4 - 5