Olympus C-3020 Zoom Reference Manual page 191

Troubleshooting (Cont.)
POSSIBLE CAUSES
When the camera is connected to a computer, an error message
appears while data is being transferred to the computer.
1 The cable is not
plugged in correctly.
2 The power is off.
3 The batteries are
exhausted.
4 The USB driver is not
installed properly.
The subject's eyes appear red in pictures recorded with the flash.
1 The flash is in the auto-
flash mode.
CORRECTIVE ACTION
1 Connect the cable correctly.
2 Set the mode dial to
3 Replace the batteries with
new ones or use the
optional AC adapter.
4 Try installing the USB driver
again. Confirm that the
computer recognizes the
camera.
1 This "red-eye phenomenon"
occurs with all cameras when a
flash is used. (It is caused by
light from the flash reflecting off
the retina at the back of the
eye. Red-eye varies depending
on the individual and the
shooting conditions such as
ambient lighting. Use of the
Red-eye reduction flash mode
significantly reduces this
phenomenon.)
REF. PAGE
P. 175
P. 176
.
P. 25, 186
P. 175–
176
P. 88
~
Continued on next page
191