Colortrac SMARTLF SCAN User Instructions page 19

Large format scanner
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Pressing the scan button when using
the USB stick does not start the scan
When using the Scan! netapp no
scans are received into the folder
Straight lines and diagonal lines in the
scan images have very small breaks in
them when inspected at high zoom
The color of the image is suddenly
changing very slightly across the
scanner
.
DOCUMENT NO
88N001D
Wait 3 to 4 seconds after inserting the USB stick into Scan! before
pressing the scan button for the stick to be recognised properly
a) Power cycle the scanner
b) Determine the scanner IP address then ping it from the
computer e.g. ping 192.168.001.xxx
c) Is the netapp running?
d) Is a netapp running on a different computer and directing the
scans somewhere else?
e) If b and c are okay uncheck the Scanner Lock checkbox in c or d
to reset the lock (required after a firmware upgrade)
If the scanner is subjected to strong physical shock or extremes of
temperature during storage or shipment the internal optical
alignment may be altered very slightly. Use the line calibrate
function from the more settings menu and the calibration target
to electronically re-align the scanner.
If the scanner is being used in a room where the temperature is
more warm or cold than normal or different to the environment
where the scanner was last color calibrated then it may be
necessary to recalibrate. Use the color calibrate function from
the more settings menu and the calibration target to
electronically re-set the color in the scanner.
19
Colortrac Ltd © 2015

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