Troubleshooting; Replacement Parts - Pacific energy NEO 1.6 EU A SERIES Installation And Operating Instructions Manual

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Troubleshooting

Problem
Glass is Dirty
Excessive Creosote Buildup - See 1,2,3, above.
Low Heat Output
Stove Won't Burn
ITEM
DESCRIPTION
2............ Embossed Panel Set .................... NE16.78375XX
3............ Door Catch .......................................... NE16.7825
4............ Ash Lip .......................................... NE16.5037701
6............ Gasket Guide/Glass Retainer .............. NE16.7818
7............ Replacement Glass (c/w Tape) .... NE16.5034700
8............ Door Gasket Kit ............................... WODC.DG58
9............ Door Casting, Black ....................... NE16.5037700
10 .......... Door Handle Assembly ........................ NE16.7817
11 .......... Side Shield Bracket ........................... NE16.78376
12 .......... Firebrick Set ........................................NE16.BRIC
13 .......... Brick Rail, Left/Right ..................... NE16.RAILSET
14 .......... Replacement Baffle Kit ....................NE16.BAFKIT
15 .......... Baffle Pin .........................................SSER.125001
16 .......... Ash System ..................................... NE16.LGADA
17 .......... Left Support, Black .............................NE16.78115
17b ........ Right Support, Black ......................... NE16.78125
18 .......... Ash Dump Assembly ........................... NE16.7857
19 .......... Ash Drawer........................................ NE16.78352
20.......... Air Shutter Assembly ........................... NE16.7826
21.......... Secondary Air Control Assembly ........... NE16.7833
16
©PACIFIC ENERGY FIREPLACE
PRODUCTS LTD.
Cause
1. Wood is wet
2. Turning down air control
or damper too soon
3. Draft too low
4. Door gasket leakage
1. Wood is wet
2. Fire too small
3. Draft too low
1. Combustion air supply blocked - Check outside air supply for obstruction
2. Draft too low
Replacement Parts - NEO 1.6
(WHEN ORDERING, INCLUDE PART NUMBER WITH DESCRIPTION)
PART NO.
Cure
- Use dry wood
- Do not turn down until
a) there is a good bed of coals
b) the wood is charred
- Improper chimney height and / or diameter
- Chimney plugged or restricted, check flue
- Provide outside air for combustion
- Replace gasket
- Check latch
- Use dry wood
- Build a larger fire
- Chimney plugged or restricted, inspect and clean
- Check that room air cover is removed
- Chimney plugged or restricted, inspect and clean
- Chimney oversized or otherwise unsuitable,
consult Dealer
22.......... Trivet .............................................. NE16.5037704
23.......... Levelling Feet (4pcs.) .................... NE16.5049765
24.......... Lower Grill Assy. ............................ NE16.5037703
25.......... Upper Grill ..................................... NE16.5037702
Colour Codes, XX:
COLOUR CODES
Black ......BK
Black Pearl.........BP
Ivory .......IY
Coffee Brown.....CB
Blue ........BE
Copper...............CU
Red ........RD
Titanium.............TI
All parts may be ordered from your nearest Pacific Energy dealer.
Contact Pacific Energy for the location of the dealer nearest you.
NEO 1.6 EU-En 200116-20

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