Canon imageRUNNER 2420 Trouble Error Codes List page 28

Code Description
There is a PDL software error
E730-
The PDL board does not respond. A
A006
subbootable is faulty or absent
There is a PDL software error
There is a mismatch between the
E730-
control software of the machine and
A007
the PDL control software in regard
to version.
E730- There is a PDL software error
B013 There is corruption in the font data.
There is an error in the
E732- communication with the scanner
0001 There is a DDI-S communication
error.
There is an error in the
E733- communication with the printer.
At startup, communication with the
0000
printer fails.
There is an error in the
E733- communication with the printer.
0001 There is a DDI-P communication
error
There is an error on the Ether
E740-
board.
0002
The MAC address is illegal.
There is an error in the DDI
communication.
E743- An SCI error has occurred. The
0000 received data is faulty. A reception
timeout condition has occurred. An
SEQ timeout error has occurred.
There is an error in the language
file/boot ROM.
E744-
The version of the language file on
0001
the HDD and that of the bootable do
not match.
There is an error in the language
E744- file/boot ROM.
0002 The size of the language file on the
HDD is too large.
28
Remedy
1. Execute PDL resetting. 2. Turn on the power
once again. 3. Check the connection of the
SURF board. 4. Re-install the firmware. 5.
Replace the main board.
1. Execute PDL resetting. 2. Turn on the power
once again. 3. Execute system formatting (all),
and reinstall the system.
1. Turn on the power once again. 2. Re-install
the software. 3. Execute system formatting
(all), and reinstall the system.
1. Check the connector used to connect the
scanner. 2. Check the power supply of the
scanner (to see if initialization takes place at
startup). 3. Replace the reader controller,
scanner board, or main board as necessary.
1. Check the connector used to connect to the
printer. 2. Check the power supply of the
printer (to see if initialization takes place at
startup). 3. Replace the DC controller or the
main board.
1. Check the connection with the printer. 2.
Check the power supply of the printer (to see if
initialization takes place at startup). 3. Replace
the DC controller or the main board.
Replace the LAN card.
Disconnect and then connect the flexible cable
used to connect the reader unit and the printer
unit. Replace the following as necessary:
flexible cable, reader controller PCB, main
controller PCB.
Download a language file of the correct
version.
Download a language file of the correct
version.