Dell Vostro 220 Service Manual page 24

A program is designed for an earlier Windows operating system
U N T H E
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Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1
Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2
Follow the instructions on the screen.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1
Click
version of Windows.
2
In the welcome screen, click Next.
3
Follow the instructions on the screen.
A solid blue screen appears
U R N T H E C O M P U T E R O F F
T
your keyboard or moving your mouse, press and hold the power button for at least 8 to
10 seconds (until the computer turns off), and then restart your computer.
Other software problems
H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
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M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N
• Ensure that the program is compatible with the operating system installed on your
computer.
• Ensure that your computer meets the minimum hardware requirements needed to
run the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
A C K U P Y O U R F I L E S I M M E D I A T E L Y
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S E A V I R U S
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A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R
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24
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R O G R A M O M P A T I B I L I T Y
P C
→ Control Panel→ Programs→ Use an older program with this
Start
— If you are unable to get a response by pressing a key on
S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E
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Troubleshooting
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