Troubleshooting Mg 1000B - Nortel IP Phone 2001 User Manual

Troubleshooting MG 1000B

MG 1000B can display error messages on-screen. The following table
lists error messages and actions to correct the causes.
Table 2: Troubleshooting MG 1000B
Display Message
Local Mode
Local Mode
Invalid ID (1)
Local Mode
Invalid ID (2)
2. Using the
Resume Normal
3. Press the
registers back to the Main Office).
Probable Cause
Test Local mode.
Network problem.
Gatekeeper unable to
find endpoint from
Branch User ID.
Branch User ID not
found in any
equipped Terminal
Number (TN).
Additional phone features
Navigation keys, highlight
Mode.
Select key (the telephone
Action
Press the
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Notify system
administrator.
Notify system
administrator.
Services
71