Transferring Calls - Polycom soundpoint ip 331 Quick Start Manual

TRANSFERRING CALLS

Blind Transfers:
1. While on a call, press the "Transfer" soft key.
2. Tap the "Blind" soft key.
3. Dial the desired phone number or extension number.
4. The call is automatically transferred.
Attended (Consultative or Warm) Transfers:
1. While on a call, press the "Transfer" soft key.
2. Dial the desired phone number or extension number.
3. Wait for the party to answer, and announce that you are transferring
a call to them.
4. Hang up the phone to complete the transfer.
MUTE
1. To mute the microphone on an active call, press the "Mute" button.
2. To un-mute the microphone, press the "Mute" button again.
VOICEMAIL
1. Press the "Messages" button
2. Enter your PIN when prompted.
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