Viking VCSF036SS Service Book page 14

Troubleshooting Chart
Symptom
Ice or water are not
dispensed when pads
are pressed
Ice maker is not
producing enough ice
or ice is malformed
Ice maker is not
producing ice
Water filter indicator
light is red
Water flow is slower
than normal
Water appears cloudy
14
Possible Cause
Freezer door is not closed.
Controls are in lock mode.
Water tank is filling.
Ice maker has just been
installed or a large amount of
ice has been used.
Water filter is clogged or
needs to be changed.
Ice maker has just been
installed or a large amount of
ice has been used.
Water pressure is too low.
Water filter is clogged or
needs to be changed.
Ice maker arm is up.
Household water supply is
not reaching water valve.
Copper tubing has kinks.
Water pressure is too low.
Check freezer temperature.
Ice bin is not installed
properly.
Improper water valve was
installed.
Water filter needs to be
replaced.
Filter indicator sensor needs
to be reset.
Water pressure is low.
Saddle valve not open
completely.
Improper water valve was
installed.
Copper tubing has kinks.
Water filter is clogged or
needs to be changed.
Water valve not opened
completely.
Air or air bubbles in water.
Corrective Action
Verify that freezer door is closed. Power is removed
from the control when freezer door is opened.
See Dispenser Lock.
At initial use, there is an approximate one- to two
minute delay in dispensing while the internal water
tank is filling.
Wait 24 hours for ice production to begin or for ice
maker to restock after emptied.
Change water filter.
Wait 24 hours for ice production to begin or for ice
maker to restock after emptied.
Check water pressure requirements.
Change water filter.
Confirm ice maker arm is down.
See Connecting the Water Supply.
Turn off water supply and remove kinks. If kinks
cannot be removed, replace tubing.
Check water pressure requirements.
Adjust temperature.
Check position of ice bin.
See Connecting the Water Supply.
Change water filter.
See Filter Status Indicator Light.
Check water pressure requirements.
Open saddle valve completely.
See Connecting the Water Supply.
Turn off water supply and remove kinks. If kinks
cannot be removed, replace tubing.
Change water filter.
Open water valve completely and check for leaks. The
minimum flow at dispenser is approximately 10 fluid
ounces in nine seconds with a new filter in place or
approximately 10 fluid ounces in five seconds without
a filter.
This is normal when first using the dispenser and will
disappear with use.
©2007 Viking Preferred Service