Troubleshooting Chart - Viking VCSF036SS Service Book

Troubleshooting Chart

Symptom
Freezer control and
lights are on, but
compressor is not
operating
Temperature-controlled
drawers are too warm
Refrigerator does not
operate
Refrigerator still won't
operate
Water droplets form on
outside of refrigerator
Food temperature is
too cold
Refrigerator has an
odor
Food temperature is
too warm
12
Possible Cause
Unit is in defrost mode.
Control settings are too low.
Freezer controls are set too
low.
Drawer is improperly
positioned.
Refrigerator is not plugged in.
Touch temperature controls
are set to "–".
Fuse is blown, or circuit
breaker needs to be reset.
Power outage has occurred.
Unit is malfunctioning.
Door gaskets are not sealing
properly.
Humidity levels are high.
Controls require adjustment.
Condenser coils are dirty.
Refrigerator or freezer
temperatures are set too
high.
Food is too close to upper left
air inlet.
Odor producing foods should
be covered or wrapped.
The interior needs cleaning.
Door is not closing properly.
Controls need to be adjusted.
Condenser coils are dirty.
Rear air grille is blocked.
Door has been opened
frequently, or has been
opened for long periods of
time.
Food has recently been
added.
Corrective Action
Normal operation. Wait 40 minutes to see if
compressor restarts.
Adjust controls.
Adjust controls.
Verify drawer positioning.
Plug in refrigerator.
Adjust controls.
Replace any blown fuses. Check circuit breaker and
reset, if necessary.
Call local power company to report outage.
Unplug refrigerator and transfer food to another
refrigerator. If another refrigerator is not available,
place dry ice in freezer section to preserve food.
Warranty does not cover food loss.
Clean door gasket.
Normal during times of high humidity.
Adjust controls.
Clean coils.
Adjust controls.
Relocate food.
Clean interior.
Refrigerator is not level. Level refrigerator.
Check gaskets for proper seal. Clean, if necessary.
Check for internal obstructions that are keeping door
from closing properly.
Adjust controls.
Clean coils.
Check the positioning of food items.
Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time as
possible.
Allow time for recently added food to reach
refrigerator or freezer temperature.
©2007 Viking Preferred Service