Viking VCSF036SS Service Book page 15

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Symptom
Ice forms in inlet tube
to ice maker
Refrigerator is leaking
water
Dispenser water is not
cold
Particles in water
and/or ice cubes
Unit does not run
Freezer and
refrigerator sections
too warm
©2007 Viking Preferred Service
Possible Cause
Water pressure is low.
Saddle valve not open
completely.
Freezer temperature is too
high.
Plastic tubing was used to
complete water connection.
Improper water valve was
installed.
Refrigerator has been
recently installed.
Water supply in holding tank
has been depleted.
Water has settled into water
lines outside holding tank and
has warmed to room
temperature.
Carbon dust from water filter
cartridge.
Concentrations of minerals in
water will form particles when
water becomes frozen and
melts.
No power to unit
Faulty power cord
Low voltage
Faulty motor or temperature
control
Faulty relay
Faulty compressor
Faulty overload
Temperature controls set too
warm
Poor door seal
Dirty condenser or obstructed
grille
Faulty control
Refrigerant shortage or
restriction
Troubleshooting Chart
Corrective Action
Check water pressure requirements.
Open saddle valve completely.
Adjust temperature.
The manufacturer recommends using copper tubing
for installation.
See Connecting the Water Supply.
Allow approximately 12 hours for water in holding tank
to chill.
Discard first glass of water and refill.
Initial water ejected through cartridge may contain
harmless carbon dust flushed from cartridge. Particles
are safe for consumption. Will disappear after the first
few uses.
Particles are not harmful and naturally occur in water
supplies.
Check for power at outlet. Check fuse box/circuit
breaker for blown fuse or tripped breaker. Replace or
reset.
Check with test light at unit; if no circuit and current is
indicated at outlet, replace or repair.
Check input voltage for proper voltage. Take
appropriate action to correct voltage supply problem.
Check all connections are tight and secure. Replace if
necessary.
Check relay. Replace if necessary.
Check compressor motor windings for opens/shorts.
Perform compressor direct wiring test. Replace if
necessary.
Check overload for continuity. Ensure
compressor/overload are below trip temperature
before testing. Replace if necessary.
Reset temperature controls.
Level cabinet. Adjust hinges. Replace gasket.
Check condenser and grille. Clean.
Test control. Replace if failed.
Check for leak or restriction. Repair, evacuate and
recharge system.
15

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