Questions And Answers - HP 7 G2 1311 Maintenance And Service Manual

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Non Volatile
Memory Type
Webcam
Fingerprint
reader

Questions and answers

1.
How can the BIOS settings be restored (returned to default settings)?
a.
Turn on or restart the computer and press
display.
b.
Select File, then select Restore defaults.
c.
Follow the on-screen instructions.
d.
Select File, save changes and exit, then press Enter.
2.
What kind of configuration data is stored on the DIMM Serial Presence Detect (SPD) memory
module? How would this data be written?
The DIMM SPD memory contains information about the memory module such as size, serial
number, data width, speed/timing, voltage and thermal information. This information is written by
the module manufacturer and stored on an EEPROM. This EEPROM cannot be written to when
the memory module is installed in a PC. Third party tools do exist that can write to the EEPROM
when the memory module is not installed in a PC. There are various third party tools available to
read SPD memory.
Amount (Size)
Does this
memory store
customer data?
64 KBits
No
512 KBytes
Yes
flash
Does this
What is the
memory retain
purpose of this
data when
memory?
power is
removed?
Yes
Store webcam
configuration
and firmware.
Yes
Stores
fingerprint
templates.
F10
when prompted near the bottom of the
How is data
How is this
input into this
memory write
memory?
protected?
this memory
and is typically
are not made
not made
public.
available to the
public unless a
firmware
upgrade is
necessary to
address a
unique issue.
Using a utility
A utility is
from the device
required for
manufacturer
writing data to
that can be run
this memory
from Windows.
and is typically
not made
available to the
public unless a
firmware
upgrade is
necessary to
address a
unique issue.
By enrolling in
Only a digitally
HP
signed
ProtectTools
application can
Security
make the call to
Manager.
write to the
flash.
Questions and answers
27

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