Konica Minolta C652 User Manual page 199

9.2 Troubleshooting table
Description of problem
The image is printed at an angle
The printed page is curled
The edge of the printed image is
dirty
Even though a paper jam was
cleared, copies cannot be pro-
duced
Printing with the "2-Sided >
1-Sided" or "2-Sided > 2-Sided"
settings are not available
Copying is not possible even
though the password is entered
on a machine with account track
settings configured
The original is not fed
The finisher does not operate
bizhub C652/C552
Check points
Is the original positioned correct-
ly?
Is the original incorrectly posi-
tioned in the ADF?
Is the original glass dirty (while
using the ADF)?
Are the adjustable lateral guides
incorrectly positioned against
the edges of the paper?
Was curled paper loaded into the
paper tray?
Was paper that curls easily (as
with recycled paper) used?
Is the document pad dirty?
Was the selected paper size larg-
er than the original?
(With a Zoom setting of "Full
Size" (100.0%))
Is the size or orientation of the
original different from that of the
paper?
(With a Zoom setting of "Full
Size" (100.0%))
Was the copy reduced to a size
smaller than the paper (with a re-
duced zoom ratio specified)?
Is paper jammed at other loca-
tions?
Have settings been selected that
cannot be combined?
Did the message "Your account
has reached its maximum allow-
ance." appear?
Is the ADF slightly open?
Is the original one that does not
meet the specifications?
Is the original correctly loaded?
Is any power being supplied to
the connector?
Remedy
Correctly position the original
against the document scales.
(p. 3-5)
Load the original into the ADF,
and slide the adjustable lateral
guides to fit the size of the origi-
nal. (p. 3-4)
If the original cannot be fed cor-
rectly through the ADF, make
copies by positioning the original
on the original glass. (p. 3-5)
Clean the original glass with the
original glass cleaner. (p. 8-11)
Slide the adjustable lateral
guides against the edges of the
paper.
Flatten the paper before loading
it.
Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Replace with new dry paper.
(p. 8-3)
Clean the document pad with a
soft cloth dampened with a mild
detergent. (p. 8-12)
Select a paper size that is the
same size as the original.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-7)
Select a paper size that is the
same size as the original. Other-
wise, select a paper orientation
that is the same as that of the
original.
Select a zoom ratio that adjusts
the original size to the selected
paper size.
Otherwise, select Auto to enlarge
the copy to the selected paper
size. (p. 5-7)
Remove any jammed paper from
other locations.
Check the combinations of the
selected settings.
Contact your administrator.
Securely close the ADF.
Check that the original is one
that can be loaded into the ADF.
(p. 12-2)
Position the original correctly.
(p. 3-4)
Check that the cord is correctly
inserted into the connector.
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9-4