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Troubleshooting
Q&A
Bluetooth connectivity
Q: Why can't I find my friend's device?
A: Check that both devices have activated Bluetooth
connectivity.
Check that the distance between the two devices is not
over 10 metres and that there are no walls or other
obstructions between the devices.
Check that the other device is not in hidden mode.
Check that both devices are compatible.
Q: Why can't I end a Bluetooth connection?
A: If another device is connected to your phone, you can
either end the connection using the other device or by
deactivating Bluetooth connectivity. Press
Connect.
>
Bluetooth
Multimedia messaging
Q: What should I do when the phone cannot receive a
multimedia message because memory is full?
A: The amount of memory needed is indicated in the error
message:
Not enough memory to retrieve message.
Delete some data first.
have and how much memory the different data groups
120
, and select
> Off.
To view what kind of data you
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consume, press
, and select
Options
>
Memory
details.
Q: The note
Retrieving message
happening?
A: The phone is trying to retrieve a multimedia message from
the multimedia messaging centre.
Check that the settings for multimedia messaging are
defined correctly and that there are no mistakes in phone
numbers or addresses. Press
Options
>
Settings
>
Multimedia
Q: How can I end the data connection when the phone starts
a data connection again and again?
A: To stop the phone from making a data connection, select :
Messaging
>
Options
>
>
Multimedia
retrieval—To control the retrieval of
multimedia messages manually, select Manual. When you
receive a multimedia message, the phone asks whether you
want to retrieve it or not. To reject all incoming multimedia
messages, select Off.
Messaging
>
Options
>
Mailboxes
>
Automatic retrieval
Off—To disable automatic header retrieval. You can still
retrieve headers to your phone manually.
Tools
>
File manager
is shown briefly. What is
, and select
Messaging
message.
Settings
>
Multimedia message
Settings
>
E-mail settings
>
Header retrieval
>
>
>
>
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