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Owner's Manual
Model:
WS Series
425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1
t. (+1) 519.763.1032 • tf. 1.800.265.7246 (US and Canada only)
t. +31 73 747 0144 (Europe only) • f. (+1) 519.763.5069
e-mail: info@viqua.com
www.viqua.com
520086_RevJ

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Do you have a question about the WS series and is the answer not in the manual?

Questions and answers

Vivian Charlebois
April 24, 2025

How do I set the time to have it regenerate

User image 680a89bdb3948
1 comments:
Mr. Anderson
May 12, 2025

To set the regeneration time on a Viqua WS series system:

1. Press NEXT and the ↑ (up) button simultaneously to access the settings.
2. Adjust the hardness using the ↑ and ↓ buttons, then press NEXT.
3. Adjust the days between regenerations using the ↑ and ↓ buttons, then press NEXT.
4. Adjust the regeneration hour using the ↑ and ↓ buttons (AM/PM toggles at 12:00), then press NEXT.
5. Adjust the regeneration minutes using the ↑ and ↓ buttons.
6. Press NEXT to complete and return to normal operation.

This answer is automatically generated

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Summary of Contents for Viqua WS series

  • Page 1 Owner’s Manual Model: WS Series 425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. 1.800.265.7246 (US and Canada only) t. +31 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.com 520086_RevJ...
  • Page 2: Table Of Contents

    Your VIQUA WS series water conditioners and backwashing filters are precision built high quality products. These units will deliver conditioned water for many years to come, when installed and operated properly. Please study this manual carefully and understand the cautions and notes before installing.
  • Page 3: General Information

    Section 3.2. 1.1.1 WS Series Water Softeners During operation, the normal user display is time of day and gallons per minute. Days Remaining is an optional display but is not normally used. Each of these can be viewed by pressing NEXT to scroll through them.
  • Page 4 General Information d. Shut Off Position: The inlet handle points to the center of the bypass valve and the outlet handle points away from the control valve. The water is shut off to the building. The water treatment system will depressurize upon opening a tap in the building.
  • Page 5: Installation

    Installation Section 2 Installation WA R N I N G • Changes or modifications made to this system without the consent of the manufacturer could render the system unsafe for operation and may void the manufacturer's warranty. • The control valve, fittings and/or bypass are designed to accommodate minor plumbing misalignments. There is a small amount of “give” to properly connect the piping but the water softener is not designed to support the weight of the plumbing.
  • Page 6 Installation 6. Drain Line: Make sure that the drain handles the backwash rate of the system. Solder joints near the drain must be done prior to connecting the drain line flow control fitting. Leave at least 6” between the drain line flow control fitting and solder joints.
  • Page 7: Operation

    Operation Section 3 Operation 3.1 Programming Procedures 3.1.1 Set Time of Day Time of day should only need to be set after extended power outages or when daylight saving time begins or ends. If an extended power outage occurs, the time of day will flash on and off indicating that the time should be reset. Procedure: •...
  • Page 8 Operation • Regeneration hours: Press NEXT or press REGEN to return to the previous step. • Set the regeneration minutes using + or – buttons. • Press NEXT to exit installer programming. Note: The manufacturer has factory set 2/:00 A.M. as the default. This is the hour of day for regeneration and can be reset by using + or –...
  • Page 9 Operation 2. To initiate a manual regeneration immediately, press and hold the REGEN button for three seconds. The system will begin to regenerate immediately. This command cannot be cancelled. Note: “REGEN TODAY” and “TIME OF DAY” will flash alternately if a regeneration is expected tonight. Once a manual regeneration is initiated, the unit will go into the “FILL”...
  • Page 10 Operation 3.3.1 Softeners System regeneration sequence will flow in the following order. Note: If the following order changes then refer to the “Dealer Manual” or contact VIQUA). • Brine tank refill • 4 hours (240 minutes) of softening mode while salt is dissolving •...
  • Page 11 Operation 3.3.2 Backwashing Filters 1. Place the bypass valve into the bypass mode, refer to Figure 2. Press and hold the REGEN button until the motor starts. Press REGEN again and display will read “FILTERING”. Press REGEN again to put the valve into “BACKWASH”. Unplug the transformer so that the valve will not cycle to the next position.
  • Page 12 Operation Supply Water En ters Trea ted Water Exits Figure 9 Inlet Check Valve Assembly Note: Install 1” stainless steel female check valve on the inlet of the control valve. 3.3.4 Water Softener/Filter Flow Diagrams • Softening Position: Water in the •...
  • Page 13: Troubleshooting

    Troubleshooting Section 4 Troubleshooting Symptom Possible Cause Possible Solution Transformer unplugged Reconnect transformer No power at outlet Repair or use working outlet Timer does not display “TIME OF DAY” Defective transformer Replace transformer Defective PC board Replace PC board Outlet is on a switch Used un-switched outlet Time does not display correct Power outage;...
  • Page 14: Replacement Parts

    Replacement Parts Section 5 Replacement Parts 5.1 Front Cover and Drive Assembly Note: Battery Location Item Description Part Number Quantity ® Front cover grey WS CV317CC-01 Motor CV3107-1 Drive bracket and spring clip CV3106-1 PC board, CC CV3108CC Drive gear, 12 x 36 CV3110 Drive gear cover CV3109...
  • Page 15 Replacement Parts 5.2 Piston Assembly Item Description Part Number Quantity 1“ spacer stack assembly CV3005 1.25“ spacer stack assembly CV3430 Drive cap assembly CV3004 O-ring 228 CV3153 1“ piston assembly down-flow CV3011 1“ piston assembly up-flow CV3011-01 1.25“ piston assembly down-flow CV3407 Regenerant piston CV3174...
  • Page 16 Replacement Parts 5.3 Bypass Valve Assembly Item Description Part Number Quantity Nut, 1“quick connect CV3151 Split ring CV3150 O-ring 215 CV3105 Bypass rotor, 1“ CV3145 Bypass cap CV3146 Bypass handle CV3147 Bypass rotor seal retainer CV3148 O-ring 135 CV3152 O-ring 112 CV3155 O-ring 214 CV3156...
  • Page 17 Replacement Parts 5.4 Drain Line Assembly 3/4” 3/4” NPT Item Description Part Number Quantity Elbow locking clip CH4615 Insert, 5/8“tube (optional) CPKP10TS8-BULK Nut, 3/4“drain elbow (optional) CV3192 Drain elbow, 3/4“NPT with O-ring CV3158-01 O-ring 019 CV3163 DLFC retainer assembly CV3159-01 0.7 DLFC for 3/4”...
  • Page 18 Replacement Parts 5.5 Brine Elbow Assembly(CV3330-A) Item Description Part Number Quantity Refill port plug assembly CV3195-01 Elbow locking clip CH4615 Tube insert, 3/8“ CJCP-P-6 Nut, 3/8“ CJCPG-6PBLK Elbow cap, 3/8“ CH4613 O-ring 019 CV3163 5.6 Injector Assembly...
  • Page 19 Replacement Parts Item Description Part Number Quantity Injector cap CV3176 O-ring 135 CV3152 Injector screen CV3177 Injector assembly plug CV3010-1Z Injector assembly, Black CV3010-1A Injector assembly, Brown CV3010-1B Injector assembly, Violet CV3010-1C Injector assembly, Red CV3010-1D Injector assembly, White CV3010-1E Injector assembly, Blue CV3010-1F Injector assembly, Yellow...
  • Page 20 Replacement Parts 5.8 Safety Float Assembly Item Description Part Number Quantity 4“ x 32“ brine well (18“ x 36“ BT) CH1030-32 4“ x 34.5“ brine well (18“ x 40“ BT) CH1030-34.5 2 piece overflow set CH1018 474 air check assembly, 1/2“ x 48“ CH4500-48 474 float assembly, 32“...
  • Page 21 Replacement Parts 5.9 Safety Float Brine Elbow Assembly Item Description Part Number Quantity 474 0.5 gpm flow control CH4655 O-ring 019 CH3163 3/8“ elbow cap CH4613 1/2“ elbow cap CH4612 Elbow locking clip CH4615 3/8“ compression nut CJCPG-5PBLK 1/2“ compression nut CJCPG-8PBLK Poly-tube insert FP10332...
  • Page 22: Installation Fitting Assemblies

    Replacement Parts Sl. No Description Loosening Drive Cap Loosening Drain Nut in Polytube Applications Loosening Injector and Bypass Caps Loosening Quick Connect Nuts Although no tools are necessary to assemble or disassemble the valve, the Service Wrench - CV3193-01 (shown in various posi- tions on the valve) is available to aid in assembly or disassembly.
  • Page 23 Replacement Parts Item Description Part Number Quantity Item Description Part Number Quantity Nut, 1” quick connect CV3151 Nut, 1” quick connect CV3151 Split ring CV3150 Split ring CV3150 O-ring 215 CV3105 O-ring 215 CV3105 Fitting CV3149 Fitting CV3199 Figure 12 1” Brass Sweat Assembly - CV3007-02 Figure 13 3/4”...
  • Page 24: Specifications

    Specifications Section 6 Specifications 6.1 Water Softener Model WS20CC WS30CC WS50CC WS70CC WS90CC WS30CC-CAB *WS20CC-FM *WS30CC-FM *WS50CC-FM *WS70CC-FM *WS90CC-FM *AWP120EB-FM WS-1054RC Maximum 19800 @ 9.0 32000 @ 15.0 46000 @ 21.0 70000 @ 32.0 90000 @ 45.0 32000 @ 60.0 Capacity: (Grains/lbs.
  • Page 25 Specifications Model WSRC24 WSRC32 Maximum 24000 @ 9.0 32000 @ 15.0 Capacity: (Grains/lbs. NACL) Medium 20000 @ 6.0 27600 @ 9.0 Minimum 14400 @ 3.0 22800 @ 6.0 Efficiency (gr./lb) @ Lowest Setting 4800 3800 Amount of Media 0.02 m (0.8 ft 0.03 m (1.0 ft...
  • Page 26 Specifications 6.2 Backwashable Filter ACID NEUTRALIZING FILTERS ™ FILTER Z FILTERS Model WSBFI- WSBFI- WSBFI- WSBFI- WSBFI- WSANI- WSANI- 1044AN 1054AN 1354AN 1044MZ 1054MZ 1354AN 1465AN Solves Acid water Acid water Acid water Turbidity Turbidity Turbidity Turbidity (low pH) (low pH) (low pH) (5 micron) (5 micron)
  • Page 27: Quick Reference Guide

    Quick Reference Guide Section 7 Quick Reference Guide Manual Regeneration General Operation Note: For softeners, if brine tank does not contain salt, fill with When the system is operating, one of the following four displays salt and wait at least two hours before regeneration. If you need will be shown: to initiate a manual regeneration, either immediately, or the same night at the pre programmed time, for regeneration...
  • Page 28: Manufacturer's Warranty

    God. VIQUA will not be responsible for any labour charges to the customer incurred by the dealer or any freight charges to or from the customer.
  • Page 29 425 Clair Rd. W, Guelph, Ontario, Canada N1L 1R1 t. (+1) 519.763.1032 • tf. (+1) 800.265.7246 (US and Canada only) t. (+31) 73 747 0144 (Europe only) • f. (+1) 519.763.5069 e-mail: info@viqua.com www.viqua.com...

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