Troubleshooting Expansion Cards - Dell PowerEdge 1900 Systems Owner's Manual

9 If you have a SAS RAID controller daughter card, ensure that the following RAID components are
properly installed and connected:
• Memory module
• Battery
10 Verify that the cable connections between the hard drive(s) and the SAS controller card or SAS RAID
controller daughter card are correct. See Figure 3-13 (SAS controller card) or Figure 3-14 (SAS RAID
controller daughter card).
11 Verify that the SAS or SATA cables are securely seated in their connectors.
12 Verify that the hard drive LED activity indicator cable is correctly installed. See Figure 3-13 (SAS
controller card) or Figure 3-14 (SAS RAID controller daughter card).
13 Close the system. See "Closing the System" on page 48.
14 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the
problem persists, proceed as follows:
• If you have a SAS controller card, see "Getting Help" on page 137.
• If you have a SAS RAID controller daughter card, replace the SAS RAID daughter card battery. See
"Replacing the SAS RAID Controller Daughter Card Battery" on page 95. If replacing the battery
does not solve the problem, see "Getting Help" on page 137.

Troubleshooting Expansion Cards

NOTE:
When troubleshooting an expansion card, see the documentation for your operating system and the
expansion card.
Problem
• Error message indicates a problem with an expansion card.
• Expansion card performs incorrectly or not at all.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your
warranty. Read and follow the safety instructions that came with the product.
1 Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" on page 127.
2 Open or remove the bezel. See "Removing the Bezel" on page 46.
3 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
4 Open the system. See "Opening the System" on page 48.
5 Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion Card"
on page 57.
Troubleshooting Your System
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