Troubleshooting Expansion Cards - Dell PowerEdge 1800 Installation And Troubleshooting Manual

4
Ensure that the controller card is firmly seated in its connector. See "Installing a RAID
Controller Card" in "Installing System Options."
5
Ensure that the appropriate cables are firmly connected to their corresponding connectors on
the controller card.
6
Close the system. See "Closing the System."
7
Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
If the problem persists, see the RAID controller's documentation for more information on
troubleshooting.

Troubleshooting Expansion Cards

NOTE:
When troubleshooting an expansion card, see the documentation for your operating system and
the expansion card.
Problem
• Error message indicates a problem with an expansion card.
• Expansion card performs incorrectly or not at all.
Action
CAUTION:
Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the
online or telephone service and support team. Damage due to servicing that is not authorized by Dell is
not covered by your warranty. Read and follow the safety instructions that came with the product.
1
Run the appropriate online diagnostic test. See "Using Server Administrator Diagnostics" in
"Running System Diagnostics."
2
Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
3
Open the system. See "Opening the System."
4
Ensure that each expansion card is firmly seated in its connector. See "Installing an Expansion
Card" in "Installing System Options."
5
Close the system. See "Closing the System."
6
Reconnect the system to the electrical outlet, and turn on the system and attached
peripherals.
If the problem persists, go to the next step.
7
Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
8
Open the system. See "Opening the System."
Troubleshooting Your System
67