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9.
troUbLeSHootInG
If you have difficulty with your phone, please try the suggestion listed below.
problem
My telephone does
not work at all.
Low battery shows on
screen.
the batteries do not
charge in the handset
or the handset
batteries do not
accept charge.
the red LeD keeps
flashing on the
headset.
Solutions
•
Make sure the batteries are installed and charged
correctly. For optimum daily performance, return the
handset to the telephone base after use.
•
Make sure the power adapter is securely plugged
into an outlet not controlled by a wall switch.
•
Make sure the telephone line cord is plugged firmly
into the telephone base and the telephone wall jack.
•
Unplug the electrical power to the telephone base.
Wait for approximately 15 seconds, then plug it
back in.
•
Allow up to one minute for the handset and telephone
base to synchronize.
•
Remove and re-insert the batteries. If that still does
not work, it might be necessary to purchase new
batteries.
•
Disconnect the telephone base from the telephone
wall jack and plug in a working telephone. If the other
telephone does not work, the problem is probably
in the wiring or the telephone service. Call your
telephone service provider.
•
Place the handset in the telephone base for
recharging.
•
Remove and re-install the batteries and use it until
fully depleted, then recharge the handset in the
telephone base.
•
If the above measures do not solve the problem,
replace the batteries.
•
Make sure the handset is placed in the telephone
base correctly.
•
Remove and reinstall the batteries, then charge for
up to 16 hours.
•
Purchase new batteries.
•
Place the headset in the telephone base for charging.
•
If the above measures do not solve the problem,
register the headset to the phone on work. If the
headset still can not work , purchase the new one.
39
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