Accessory handset for use with vtech models ds6211/ds6211-2/ds6211-3/ ds6211-4/ds6221/ds6221-2/ ds6221-3/ds6221-4/ds6221-5/ ds6222-4/ds6222-5 (18 pages)
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User’s manual w w w .v t e c h p h o n e s . c o m Models: DS6151/DS6151 A...
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Important safety instructions on page 81 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
Table of contents Number of rings ......27 Getting started ......1 Remote access code ....28 Parts checklist ......1 Message alert tone ....29 Telephone base installation ..2 Battery installation......4 Telephone operation ....30 Battery charging ......4 Make, answer or end a call ..30 Belt clip and optional headset ..6 Call waiting .........31 Handset layout ......7...
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Table of contents Dial a speed dial entry ....52 Appendix ........67 Edit a speed dial entry ....53 Screen display messages ..67 Reassign a speed dial entry ..54 Handset and telephone base Delete a speed dial entry ...54 indicators ........69 About caller ID ......55 Handset screen icons ....70 Caller ID history ......56 Telephone base screen icons ..71...
Getting started Parts checklist Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Telephone base Handset Telephone line cords (2) Battery Battery Belt clip compartment cover Telephone base power adapter User’s manual Quick start guide To purchase a replacement battery or power adapter, visit our website at...
Getting started Telephone base installation If you have a 2-line wall jack, install the telephone base as shown in Figure One: Installation with 2-line jack on below. If you have separate wall jacks for each line, install the telephone base as shown in Figure Two: Installation with separate line jacks on page 3.
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Getting started Telephone base installation (continued) Figure Two: Installation with separate line jacks L1 telephone L2 telephone Telephone base wall jack wall jack power adapter Electrical outlet not controlled by If you have DSL a wall switch high-speed Internet service, a DSL filter (not included) is required.
Getting started Battery installation Install the battery as shown below. Plug the battery connector Place the battery with the label securely into the socket inside the THIS SIDE UP and the wires battery compartment, matching inside the battery compartment. the color-coded label. Slide the battery compartment Charge the handset by placing it cover towards the center of the...
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Getting started Operation Operating time While in handset use (talking*) Up to 10 hours While in speakerphone mode (talking*) Up to 7 hours While not in use (standby**) Up to 10 days *Operating times vary depending on your actual use and the age of the battery. **Handset is not charging or in use.
Headset For handsfree telephone conversation, you can use any industry standard 2.5mm headset (purchased separately). For best results, use a VTech 2.5mm headset. Lift the plastic cover. Plug a 2.5mm headset into the jack on the side of the handset.
Getting started Handset layout Softkeys (2) Press to select a menu item displayed above the key. (speakerphone) Press to make or join a call using the first available line, starting with line 1 (page 30). Press to answer a call. During a call, press to switch between speakerphone and handset use (page 31).
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Getting started Handset layout (continued) Headset jack Plug in a wired headset for handsfree telephone conversation (page 6). CHARGE light On when the handset is charging in the telephone base (page 4). During a call, press to hang up (page 30). Press and hold while the telephone is not in use to erase the missed calls indicator (page 56).
Getting started Telephone base layout /CID (volume/caller ID) /DIR (volume/directory) Press to review the call log when the Press to enter the directory when the telephone is not in use (page 57). telephone is not in use (page 48). During a call, press to access the During a call, press to access call log (page 34).
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Getting started Telephone base layout (continued) Press repeatedly to show other dialing options HOLD when reviewing a call log Press to put a call entry (page 58). /REPEAT on hold (page 32). Press to repeat a message or press twice to play the previous message (page 63).
Handset settings Handset settings Settings In the settings menu, you can change and edit the handset settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. Press the MENU softkey to show the menu when the HANDSET handset is not in use.
Handset settings Handset settings Clear voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
Handset settings Key tone SETTINGS You can turn the key tone feature on or off. To change the settings: Press the MENU softkey when the handset is not BACK SELECT in use. Press to select SETTINGS, then press the SETTINGS Clear voicemail SELECT softkey.
Handset settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
Handset settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. RINGERS To adjust the handset ringer volume: Press the MENU softkey when the handset is not BACK SELECT...
Telephone base settings Settings In the settings menu, you can change and edit the telephone base settings of LCD language, voicemail indicator, key tone, date and time, home area code and dial mode. Press the MENU softkey to show the menu when the telephone base is not in use.
Telephone base settings Clear voicemail indicator If you subscribe to voicemail service offered by your telephone service provider, the icon and a line number appear on both the handset and telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.
Telephone base settings Key tone Intercom You can turn the key tone feature on or off. Ringers Settings To change the settings: SELECT Press the MENU softkey when the telephone base is not in use. Clear voicemail Press to select Settings, then press Key tone the SELECT softkey.
Telephone base settings Home area code If you dial local calls using only seven digits (area code not required), you can program your home area code so that when you receive a call within your local area, the telephone number is automatically stored without the area code in the call log.
Telephone base settings Ringers In the ringers menu, you can adjust the ringer volume and select the ringer tone for each telephone line. Ringer volume You can adjust the ringer volume or turn the ringer off. Intercom To adjust the ringer volume: Ringers Press the MENU softkey when the telephone base is Settings...
Answering system settings Answering system settings Answering system set up For each telephone line, you can change the settings of the answering system using your handset or telephone base. Answer ON/OFF You must turn on the answering system for answering and recording messages.
Answering system settings Call screening The call screening feature lets you listen at the telephone base to a caller leaving a message. You can turn this feature on or off with either your handset or telephone base. Unless you change it, the call screening feature is preset to on.
Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You may use this preset announcement, or replace it with your own. Play your announcement Using the telephone base: Call screening Press the MENU softkey when the telephone base is Announcement...
Answering system settings Record your own announcement Using the telephone base: • Press REC while the telephone base is not in use. Press to select Announcement, then press the SELECT softkey. Press to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The corresponding icon, flashes on the screen.
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Answering system settings Record your own announcement (continued) Using the handset: Press the MENU softkey menu when the handset is not in use. Press the SELECT softkey to select ANSWERING SYS. Press to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Answering system settings Delete your announcement Using the telephone base: Press the MENU softkey when the telephone base is not in use. Press the SELECT softkey to select Answering sys. Press to select Mailbox 1 or Mailbox 2, then press the SELECT softkey.
Answering system settings Number of rings You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages. This enables you to check for new messages and avoid paying unnecessary long distance charges if you are calling from out of your local area.
Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. You can set the code to any number from 00 to 99. To change the setting: Using the telephone base: Press the MENU softkey when the telephone base is not in use.
Answering system settings Message alert tone When the answering system is turned on, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. To change the setting: Using the telephone base: Press the MENU softkey when the telephone base is not in use.
Telephone operation Telephone operation Make, answer or end a call Using the handset: To make a call: • Press , or , then enter the telephone number. To predial a call: • Enter the telephone number, then press To answer a call: •...
Telephone operation Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. • Press the corresponding line button, , on the handset or FLASH on the telephone base to put your current call on hold and take the new call.
Telephone operation Mute During a call, the mute function enables you to turn off the microphone. You can hear the caller, but the caller cannot Line 1 0:05:35 hear you. 800-595-9511 12:45am 12/31 To mute a call on the handset or telephone base: MUTE OPTION •...
Telephone operation Temporary tone dialing The dial mode is preset to tone. If you do not have touch-tone service, you need to change the setting to pulse (page 14 and 19). If you have pulse (rotary) service, you can change from pulse to tone dialing during a call by pressing on the handset or telephone TONE...
Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.
Telephone operation Chain dialing (continued) To access the last number redial while on a call: Press REDIAL/ on the handset to display the last number dialed. PAUSE Press the DIAL softkey to dial the displayed number or press the BACK softkey to cancel the chain dialing. -OR- Press the OPTION softkey on the handset or telephone base.
Telephone operation Dial a redial entry (continued) Using the telephone base: Press the REDIAL softkey when the telephone base is not in use. Press to browse to the desired number. Press LINE 1 or LINE 2 to dial. Save a redial entry to the directory Using the handset: Press REDIAL/ when the handset is not in use.
Telephone operation Multiple handset use You can use up to 4 system handsets, or three system handsets and the telephone base at the same time on an outside call. If a handset or the telephone base is already on a call on line 1 or line 2 and you would like to join the call, press the corresponding line button on another handset ) or telephone base (LINE 1 or LINE 2) to join the call.
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Telephone operation Intercom (continued) To initiate an intercom call from the telephone base: Press the MENU softkey when the telephone base is not in use. Press to select Intercom. When you have only one system handset, your telephone base shows Calling handset and the handset rings and shows Base is calling.
Telephone operation Answer an incoming call during an intercom call If you receive an incoming call during an intercom call, there will be an alert tone. To answer an incoming call with the handset during an intercom call: • To answer the call, press for line 1 or for line 2.
Telephone operation Transfer a call From the handset: During a call, press INT. The outside call is put on hold automatically. When you have only one system handset, your handset shows Calling base and the telephone base rings and shows Handset is calling. -OR- When you have more than one system handsets, the originating handset shows INTERCOM TO:, press...
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Telephone operation Transfer a call (continued) At the telephone base: During a call, press HOLD and the outside call is put on hold. Press the MENU softkey and then press to select Intercom. -OR- During a call, press the OPTION softkey and the press to select Intercom.
Telephone operation Share an outside call You can let another system handset or telephone base join you on an outside call. That call continues until all participants hang up. • During a call on line 1, press on the handset or LINE 1 on the telephone base to join the call.
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Telephone operation Conference line 1 and line 2 calls (continued) To initiate an intercom call while on a conference call: When you initiate an intercom call during a conference call, it places every participant in the conference call on hold. Press INT on the handset (see To initiate an intercom call with a handset on page 37).
Telephone operation Answer an incoming call during a conference call When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call. When you subscribe to caller ID service with your telephone service provider, you see the incoming call information either on line 1 or line 2.
Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are stored at the telephone base and shared by all system handsets.
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Telephone operation Create a new directory entry (continued) Using the telephone base: Press the MENU softkey when the telephone base is not in use. Answering sys Directory Press to select DIRECTORY and then Call log press the SELECT softkey. SELECT Press to select Add contact, then press the SELECT softkey.
Telephone operation Character chart Use the dialing keys and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Characters by number of key presses Number key &...
Telephone operation Review the directory Entries are sorted alphabetically. To review the directory: Using the handset: Press when the handset is not in use. -OR- Press the MENU softkey when the handset is not in DIRECTORY use. Press to select DIRECTORY and then Review press the SELECT softkey.
Telephone operation Edit a directory entry Using the handset: Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48). When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER. Use the dialing keys (0-9) to edit the number.
Telephone operation Delete a directory entry You can delete a directory entry using a handset or the telephone base. Once a directory entry is deleted, it cannot be retrieved. To delete an entry: Search for the desired entry in the directory (see Review the directory or Alphabetical search on page 48).
Press to select Speed dial, then press the DELETE REPLACE SELECT softkey. The screen shows a list from 1:<empty> to 0:<empty>. VTech Press to select the desired speed dial location, 800-595-9511 then press the REPLACE softkey. The screen shows the directory listed in chronological order.
Telephone operation Review the speed dial directory Using the handset: Press the MENU softkey when the handset is not DIRECTORY in use. Review Press to select DIRECTORY, then press the Add contact Speed dial SELECT softkey. BACK SELECT Press to select Speed dial, then press the SELECT softkey.
Telephone operation Edit a speed dial entry Using the handset: When the handset is not in use, press and hold the assigned number of the desired speed dial entry. When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.
Telephone operation Reassign a speed dial entry You can reassign a speed dial entry using a handset or the telephone base. To edit an entry: Search for the desired entry in the speed dial directory (see Review the speed dial directory on page 52). When the desired entry appears, press the REPLACE softkey.
Telephone operation About caller ID This product supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller’s number, or the caller’s name and number that are sent by the telephone service provider after the first or second ring.
MENU Each time you review a call log entry marked NEW, the number of missed calls decreases by one. VTech When you have reviewed all the missed calls, the missed 800-595-9511 calls indicator no longer shows. 12:45am...
Telephone operation Memory match When the incoming telephone number matches exactly a telephone number in your directory, the name on the screen matches the corresponding name in your directory. For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.
Telephone operation Make a call log entry ready to dial Although the call log entries received have 10 digits 800-595-9511 (the area code plus the seven-digit number), in some 1-800-595-9511 areas, you may need to dial only the seven digits, 1 plus 595-9511 the seven digits, or 1 plus the area code plus the seven 1-595-9511...
Telephone operation Save a call log entry to the directory Using the handset: Select a desired entry in the call log (see Review the call log on page 57). When the desired entry appears, press the SAVE softkey. The screen shows EDIT NUMBER.
Telephone operation Press the SAVE softkey, then the screen shows the saved directory. Press CANCEL to exit to the previous menu. Delete from the call log You can use a handset or the telephone base to delete from the call log. To delete a single entry: Select a desired entry in the call log (see Review the call log on page 57).
Answering system operation Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left on your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.
Answering system operation New message indication When there are new messages on the answering system of line 1, L1)X New Msgs and display on the handset L1) X New Msgs on the telephone base. /MAILBOX LINE 1 L2) X New Msgs flashes on the telephone base.
Answering system operation Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays back all messages (oldest first). When playback begins, you hear the total number of messages followed by the day and time of the message.
Answering system operation Delete all messages To delete all old messages with the telephone base: Press X/DELETE when the telephone base is not in use. Press to select Mailbox 1 or Mailbox 2, then press the SELECT softkey. The telephone base shows Delete all old messages? Press the YES softkey to confirm your selection or press the NO softkey to return to the previous menu.
Answering system operation Record and play memos Memos are your own recorded messages used as reminders for yourself or others who use the same answering system. You can record your own memos using the handset or telephone base. Playback and delete them the same way as incoming messages.
Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 28 to change the code. Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit security code.
Appendix Screen display messages The telephone number entered is already Already saved stored in the directory. Telephone base is calling. Base is cal ling There are no call log entries. Cal l log empty A system handset is calling the Cal ling base telephone base.
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Appendix Screen display messages (continued) There is no telephone line connected on line 1. L1)NO LINE There is no telephone line connected on line 2. L2)NO LINE There is an incoming call on line 1. Line 1 Incoming cal l There is an incoming call on line 2.
Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. CHARGE On when the handset is charging in the telephone base. Telephone base lights On when line 1 is in use or another telephone sharing LINE 1 line 1 is in use.
Appendix Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. Line 1 is in use. Line 2 is in use. Handset ringer of line 1 is turned off. Handset ringer of line 2 is turned off.
Appendix Telephone base screen icons Line 1 is in use. Line 2 is in use. Handset ringer of line 1 is turned off. Handset ringer of line 2 is turned off. Handset ringers of lines 1 and 2 are turned off. New voicemail received on line 1 from the telephone service provider.
Appendix Expand your telephone system The handset provided with your telephone system is already registered as HANDSET. Additional handsets registered to the telephone system are assigned in sequential order. If you register another new handset to your telephone system, the new registered handset is assigned HANDSET 2. Then your first handset is renamed as HANDSET 1.
Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin.
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or dial 1 (800) 267-7377. My telephone does not work at all. •...
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Appendix Troubleshooting Low battery shows on handset screen. • Place the handset in the telephone base for recharging. • Remove and install the battery again and use it until fully depleted, then recharge the handset in the telephone base for up to 16 hours. •...
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Appendix Troubleshooting • The telephone line cord may be defective. Install a new telephone line cord. • Remove and install the battery again and place the handset in the telephone base. • Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.
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Appendix Troubleshooting I hear other calls when using the telephone. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Contact your telephone service provider. I hear noise on the cordless handset and the keys do not work.
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Appendix Troubleshooting Caller ID entries do not match the numbers I need to dial. • Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you need to dial something other than 10 digits, see page 58 for instructions on changing the number.
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Appendix Troubleshooting • In some cases, the answering system is affected by the ringing system used by the telephone service provider. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail answers (page 61). To determine how many rings will activate your voicemail, please contact your telephone service provider.
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Appendix Troubleshooting • The answering system may not detect the remote access code when your announcement is playing. Wait until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.
Appendix Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: Read and understand all instructions. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.
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Appendix • CAUTION: Use Only Supplied Battery. • Do not dispose of the battery in a fire. Check with local waste management codes for special disposal instructions. • Do not open or mutilate the battery. Released electrolyte is corrosive and may cause burns or injury to the eyes or skin.
Appendix Operating range This cordless telephone operates with the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and telephone base can communicate over only a certain distance - which can vary with the locations of the telephone base and handset, the weather, and the layout of your home or office.
VTech product service centers. Please call 1-800-8-BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ®...
The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.
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Appendix FCC, ACTA and IC regulations This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone service provider or a qualified installer.
Appendix This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When then CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.
Ne surchargez pas les prises de courant et les rallonges. Débranchez cet appareil de la prise de courant et communiquez avec le département de service à la clientèle de VTech dans les cas suivants: • Lorsque le cordon d’alimentation est endommagé ou écorché.
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Appendix For C-UL compliance only N’utilisez pas le téléphone pour rapporter une fuite de gaz à proximité de la fuite. En certaines circonstances, une flammèche pourrait être provoquée lorsque l’adaptateur est branché à une prise de courant, ou lorsque le combiné est déposé sur le socle. Ceci est un événement commun associé...
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Appendix For C-UL compliance only À propos des téléphones sans fil • Confidentialité : Les mêmes caractéristiques qui constituent des avantages pour les téléphones sans fil affichent également des restrictions. Les appels téléphoniques sont transmis entre le combiné sans fil et le socle par le biais d’ondes radio ; il y a donc la possibilité que vos conversations téléphoniques sans fil soient interceptées par des équipements de réception radio se trouvant dans la portée du combiné...
Limited warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
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Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the...
Appendix Technical specifications Frequency Crystal controlled PLL synthesizer control Transmit Handset: 1921.536-1928.448 MHz frequency Telephone base: 1921.536-1928.448 MHz Channels Nominal Maximum power allowed by FCC and IC. Actual operating range effective range may vary according to environmental conditions at the time of use. Power Handset: 2.4V 500mAh Ni-MH battery Telephone base: 6V DC @ 600mA...
Index Index Delete a speed dial entry 54 Delete from the call log 60 Add a handset 72 Deregister handsets 73 Alert tone 29 Dial a call log entry 58 Alphabetical search 48 Dial a directory entry 48 Announcement 23 Dial a redial entry 35, 36 Answer a call 30 Dial a speed dial entry 52...
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Index Remote access 28, 66 Remote code 28, 66 Language 11, 16 Replace a handset 73 Layout 7, 8, 9, 10 Review the call log 57 LCD language 11, 16 Review the directory 48 Listening volume 31 Review the redial list 35 Review the speed dial directory 52 Ringer tone 20 Maintenance 83...
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