Problems Starting Up The Adsl Router; Problems With The Wan Interface; Problems With The Lan Interface - Atlantis Land Network Router User Manual

If the ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting
before contacting your service provider. This could save your time and effort but if the symptoms persist, then
consult your service provider.

Problems Starting Up the ADSL Router

Problem
None of the LEDs are on
when you turn on the
ADSL Router.

Problems with the WAN Interface

Problem
Initialization of the PVC
connection failed.

Problems with the LAN Interface

Problem
Can't ping any station on
the LAN.
57
Corrective Action
Check the connection between the adapter and the ADSL Router.
If the error persists, you may have a hardware problem. In this
case, you should contact technical support.
Corrective Action
Ensure that the cable is connected properly from the ADSL port to
the wall jack. The ADSL SYN LED on the front panel of the
ADSL Router should be on. Check that your VPI, VCI, type of
encapsulation and type of multiplexing settings are the same as
what you collected from your telephone company and ISP.
Reboot the ADSL Router. If you still have problems, you may
need to verify these variables with the telephone company and/or
ISP.
Corrective Action
Check the LAN LNK LED on the front panel. The LED should be
on for a port that has a station connected. If it is off, check the
cables between your ADSL Router and the station.
Verify that the IP address and the subnet mask are consistent
between the ADSL Router and the workstations.
Troubleshooting
Chapter 4