Troubleshooting - Panasonic WJ-NV300K Installation Manual

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not
described below.
Symptom
Power is not turned on.
Camera images are not
displayed on the monitor
Part of the displayed image is
missing.
Image is blurred.
Cannot open the setup menu.
The images or embedded
characters displayed on the
monitor look blurry.
No alarm action is taken.
The "Communication error
:cc" indication is displayed on
the main monitor.
44
Cause/solution
• Is the power plug connected to the outlet firmly?
Confirm the cable is firmly connected.
• Check if the power cord is properly inserted into the power socket
of the recorder.
Check if it is connected firmly.
• Is the lens cap of the camera detached from the camera?
Check whether the lens cap is removed.
• Is the power of the camera and connected devices on?
Check whether the power is supplied to the camera and the
devices.
• Confirm that the cables are connected correctly and firmly.
Confirm the cables are firmly connected.
• Is the monitor luminance appropriately adjusted, or is the contrast
appropriately adjusted?
Check whether the settings are appropriate.
• Users who have logged into the system may not be authorized to
display the images from cameras.
Check the user level settings of these users.
• This phenomenon is caused by dispersion of display area on the
monitor. This is not a malfunction.
• When a function to automatically enlarge the images in the con-
nected monitor is enabled, some part of the images may not be
displayed depending on the photographic subject.
• Is the lens of the camera soiled with dirt or dust?
Check whether the lens of the camera is clean.
• Users who have logged into the system may not be authorized to
display the setup menu.
Check the user level settings of these users.
• Isn't it the sub monitor you are currently operating?
The setup menu cannot be displayed on the sub monitor.
• Depending on the photographic subject or HDMI monitor that is
connected, images or embedded characters may look blurry. This
phenomenon is not trouble.
• Check if alarm input signals are properly input to the ALARM/
CONTROL connector at the rear panel.
• Are the settings of the alarm terminals appropriate?
• Is "Off" or "Recording only" selected for "Mode"?
Check whether the settings are appropriate.
• Confirm that the camera is connected correctly and firmly.
Check the camera connection.
• If the connection is appropriate, the cable may be broken or the
camera may be out of order. Consult the dealer.
Ref. pages
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26, 27
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Operating
Instructions
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Operating
Instructions
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Operating
Instructions
Operating
Instructions
26
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