Troubleshooting - Panasonic WJ-HD309A Network Operating Instructions

Troubleshooting

Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below, and when having a problem with installations.
Symptom
Cannot access from the
browser.
Cause/solution
• Is the Ethernet cable firmly connected to the
10/100BASE-T port? Confirm the cable is firmly
connected.
• Is the connection indicator of the 10/100BASE-T
port lit? When it is not lit, connection to a LAN is
not established or a network is not working cor-
rectly. Confirm that the connection indicator of the
10/100BASE-T port is lit. Refer to a system admin-
istrator if it is not lit.
• Is the valid IP address set?
Refer to a system administrator for further informa-
tion.
• Are you accessing the wrong IP address?
Check the connection as follows:
>ping "IP address of this unit"
If there is reply from this unit, the connection is
normal.
If not, check the settings of the IP address and the
subnet mask.
• Is the same IP address provided to other devices?
Refer to a system administrator for further informa-
tion.
• Are there contradictions between the address and
the network subnet to be accessed?
Or is "Use Proxy Server" for the settings of the
browser checked?
When accessing this unit in the same subnet,
entering the address of this unit in the "Don't Use
Proxy For These Addresses" box is recommend-
ed.
Reference
pages
–
–
Refer to the
Network Setup
Instructions on the
provided CD-ROM.
–
Refer to the
Network Setup
Instructions on the
provided CD-ROM.
Refer to the
Network Setup
Instructions on the
provided CD-ROM.
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