Common Malfunctions - ECOVACS WINBOT Instruction Manual

10. COMMON MALFUNCTIONS

No Problem
Winbot fails
1 to stick
to window
Machine stops
and sounds an
2 alarm and the
Indicator Light
flashes RED
Winbot leaves
streaks on the
3
window while
cleaning
Lower
4 cleaning
ability
There is loud
noise when
5
the product
works.
Driving
6 treads slip on
the window
Remote
7 control does
not work
ENG - 88
a. When you turn the switch ON, the Indicator Light does not light
BLUE, check that Winbot is connected to the Adapter and
the Adapter is plugged into the receptacle, or
b. The window surface is not smooth and Winbot is not able to suction
to the window, or
c. The gasket surface on the bottom is dirty and needs to be cleaned, or
d. Upon inspecting the gasket surface there is a tear or is worn and
needs to be replaced.
a. Should Winbot be against the frame, move it away from the frame
by use of the Remote and then press the START button on the unit
or RESET on the Remote to start the cleaning process, or
b. Should Winbot be on the edge ofthe glass, grasp the unit and
move it away form the edge ofthe window and then press the
START button on the unit of reset BUTTON on the Remote to start
the cleaning process, or
c. Winbot has encountered HARD debris on the window that has caused
a loss of suction in the outer ring and is not capable of maneuvering
itself away from the spot without possibility of losing suction and
dropping from the window; you may use the Remote to maneuver
the unit away and then press the START button on the unit orthe
RESET button on the Remote to start the cleaning process again.
a. Winbot's front cleaning pad is too dirty to clean the dirt from the
window, needs to be replaced with a clean moist pad, or
b. The front pad is not moist enough and is not properly absorbing
the dirt in tothe pad, or
c. The squeegee is dirty and needs to be cleaned of dirt residue, or
d. The treads are dirty and/or have accumulated debris that needs to
be cleaned off, or
e. The rear pad is dirty and needs to be replaced with a clean pad.
a. Check the front and rear pads to see if there is debris in the pads
that is creating the noise on the window, or
b. Check the gasket that debris is not attached to the surface and
creates a noise when rubbing against the window, or
c. Check the treads to see that debris has not stuck itself on the tread, or
d. Check that the front pad plate is free to move up and down.
e. Should the noise still exist, call our Service Center and talk with
Technician for further direction.
a. Turn offthe power switch of the product, remove the cleaning cloth
and clean.
b. Clean the dirt and other unclean matters on the driving wheel.
c. Check whether the cover plate of the cleaning cloth is flexible, and
I whether it is stuck by foreign object.
d. lf the fault remains after cleaning in accordance with the above
steps, please contact our after-sales service department.
a. The front pad is too wet and leaves water on the window, or
b. The treads are too dirty and must be cleaned, or
c. The treads are heavily worn and you need to call our Service Center
and talkto a Technician.
d. Check too see if there is enough battery.
e. Remote control must be used within 6.5 feet.
f. Strong sunlight or other lights may affect the remote control.
g. When the product gives an audio as toot toot, it can NOT be controlled
by remote control.
Solutions