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Features
Call History
This feature can be set and reset (local/remote) from an IP telephone, attendant console, or
using Enterprise Manager.
Call History
Incoming calls with Caller ID or ANI information may be optionally recorded into a roll-
ing list for the station where the call is ringing. The call is placed in the list along with the
number, name (if provided), time and date of the call, and status of the call (answered,
abandoned, or redirected). This list is accessible by the user from the telephone LCD and
any call may be selected and redialed using the flexible
When calls ring a button (
stored on the telephone that is designated as the owner of the
phone that answers the call. If an incoming call is directed to a telephone, but the call is
not answered by that telephone because it hunts or forwards to another destination, the call
record is still stored on that telephone as "redirected" and on the telephone that answers
the call as "answered." If a call is not answered, it is stored on the line or DN owner's tele-
phone as "abandoned."
To store call records, a telephone must be allocated Call History memory by the System
Administrator.
Call Manager
The Call Manager features are covered in
Call Park
Call Park gives any station, regardless of type, a method for holding calls. By parking a
call, you are free to make other calls and retrieve the call at a later time or use the paging
system to announce a call to be picked up by someone else on the system. Any call can be
parked. Parking a call to your phone is known as Local Park, parking a call on someone
else's phone is known as Remote Park, and if a general orbit is used, it is called Auto Park.
Call Park Orbits
The Call Park feature enables a station user to place a call temporarily in an orbit so that
the call can be retrieved by any user, either from the same station or from a different sta-
tion. Personal Park Orbits are available to any type of telephone, including standard tele-
phones. If a call is parked, but not retrieved within a preprogrammed time period, it will
recall the parking telephone. The Park Recall timer is a system wide timer setting.
54
Line
or DN) that appears on multiple stations, the number is
Chapter 3 – Unified
Caller ID
Hist
or
button.
Line
or DN and on the tele-
Communications.
IPedge General Description
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