Table of Contents
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Index
A
abandoned call numbers,
ACD
basic features,
49
enhanced features,
50
server,
52
ACT,
30
administration,
90
advisory messages,
51
ANI,
104
attendant
console,
18
Audiocodes,
22
automated attendant,
81
automatic
call distribution (ACD) server,
camp on,
75
hold,
66
automatic message copy,
B
broadband ethernet,
36
buttons,
103
C
call
completion,
53
park orbits,
104
park and page,
54
call manager,
106
call queuing,
84
call record,
84
call screening,
85
called number display,
15
caller ID,
104
caller identification,
85
capacities,
103
class of service override,
CNIS,
104
CO lines
groups,
104
tandem,
59
IPedge General Description
104
52
84
70
01/12
codec, 14,
85
conference
capacities,
104
on-hold,
58
ports,
104
split/join/drop,
59
consultation hold,
66
CyberData
intercom,
21
D
delayed ringing, 69,
70
destination restriction,
105
DHCP,
14
distinctive LED indicator,
DND,
70
DNIS,
104
do not disturb
override,
70
DSL modem,
13
E
Epygi,
24
exclusive hold,
66
executive override,
71
external
page zones,
104
F
fax,
83
G
G.711 and G.729A,
14
gateways
Audiocodes,
22
Epygi,
24
MediaPack,
23
Goldmine,
30
H
hold
automatic,
66
63
125
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