Trunk Queuing - Panasonic ICX Section 700 Technical Manual

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Chapter 6. DSLT Features
Operation
To seize an idle trunk:
1. Lift the handset or press the ON/OFF key.
2. Enter the desired trunk access number (default = 9 [UK/
HK], 0 [Taiwan, Malaysia, Indonesia], or 81-84). (See Table
22.)
3. Dial the phone number.
Hardware Requirements
N/A
Considerations
The System supports up to 576 outside lines in a six-CCU configuration. These lines can be
divided into 99 different trunk groups.
Each trunk group can support up to 50 outside lines.
Each MCO Tenant Group can have up to 5 MCO trunk access codes. System defaults for MCO
trunk access codes are displayed in the following table.
MCO1 can have up to 5 trunk groups assigned by the Advanced Trunk Group feature.
MCO1 access code is used for Automatic Route Selection (ARS) access code.
Table 22. MCO Trunk Access Codes
MCO Group
MCO1
MCO2
MCO3
MCO4
MCO5

Trunk Queuing

CPC-96, CPC-288, and CPC-576 All Versions
Description
When you try to originate a call by MCO (enter 9 [UK/HK] or 0 [Taiwan, Malaysia, and Indonesia])
and all outside lines in a trunk group are busy, the System can call you when a line becomes free.
Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings.
252
Action
Trunk Access Code
9 (UK/HK) or 0 (Taiwan,
Malaysia, Indonesia)
81
82
83
84
ICX (International), issued March/1999
Section 700 - Operation
Result
Intercom dial tone
Outside dial tone
ICX-35-700

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