kozy heat 911 Installation Manual
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kozy heat 911 Installation Manual

kozy heat 911 Installation Manual

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Download this manual See also: Operation & Installation Manual
I N S T A L L A T I O N M A N U A L
DIRECT VENT FIREPLACE INSERT
IMPORTANT:
This installation manual is to be used in conjunction with SUPPLEMENTAL
INSTALLATION AND HOMEOWNER INFORMATION MANUAL. Read both manuals before installing
and operating appliance.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket permanently located,
manufactured home (USA only) or mobile home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This
appliance is not convertible for use with other gases, unless a certified kit is used.
WARNING: If the information in these instructions is not followed exactly, a fire
or explosion may result causing property damage, personal injury or loss of life.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity
—
of this or any other appliance.
WHAT TO DO IF YOU SMELL GAS:
◙ Do not try to light any appliance.
◙ Do not touch any electrical switch: do not use any phone in your building.
◙ Immediately call gas supplier from a neighbors phone. Follow the gas supplier
instructions.
◙ If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service
agency or the gas supplier.
WARNING
HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
www.kozyheat.com
English and French Installation Manuals
Available Through Your Local Dealer or
Visit Our Website at www.kozyheat.com
Report Number: 216-F-22b-6.5
JUNE 2012
911-R19

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  • Page 1 — Installation and service must be performed by a qualified installer, service agency or the gas supplier. WARNING HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. NEVER ALLOW CHILDREN TO TOUCH GLASS. Report Number: 216-F-22b-6.5 JUNE 2012 911-R19 www.kozyheat.com...
  • Page 2 Please retain this owner’s manual for future reference. CONGRATULATIONS! We welcome you as a new owner of a Kozy Heat gas fireplace. Kozy Heat products are designed with superior components and materials and assembled by trained craftsmen who take pride in their work. The burner and valve assembly are 100% test-fired and the complete fireplace is thoroughly inspected before packaging to ensure that you receive a quality product.

  • Page 3: Table Of Contents

    Install Glass Frame Assembly ELECTRICAL WIRING Electrical Wiring GAS LINE CONNECTION Gas Line Connection INSTALLATION Approved Venting Air Duct Removal 911-MSP Masonry Side Panel Installation (Optional) Restrictor VENTING INSTALLATION Kozy Heat #815-CL Co-Linear Vent System 10-11 Kozy Heat #815-CA Co-Axial Vent System 12-13...

  • Page 4: Safety Information

    SAFETY INFORMATION This fireplace has been tested by OMNI-Test Laboratories, Portland, Oregon and complies with: ANSI Z21.88-2009 “Standard for Vented Gas Fireplace Heaters.” This installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Installation and repair should be done only by a qualified service person.
  • Page 5 COMMONWEALTH OF MASSACHUSETTS REQUIREMENTS NOTE The following requirements reference various Massachusetts and national codes not contained in this manual. For all sidewall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied: INSTALLATION OF CARBON MONOXIDE DETECTORS...

  • Page 6: Specifications

    LEFT Failure to position components in accordance with these diagrams or failure to use only parts specifically approved for use with WARNING 911 may result in property damage or personal injury. Fireplace insert Spring-loaded latch glass frame assembly Control board with burner cover...

  • Page 7: Additional Components Required

    SPECIFICATIONS ADDITIONAL COMPONENTS REQUIRED Vent System; Part #815-CL: For use with minimum 6” x 8” I.D. masonry or 8” I.D. Class A metal chimneys - Includes 12 ft. (3.66 m) compressed, expandable to 25 ft (7.62 m) co-linear 3” x 4” flexible chimney, and termination cap. Part #510: Used in conjunction with #815-CL to extend termination up to a maximum of 30 ft.

  • Page 8: Existing Fireplace Minimum Opening Requirements

    Figure 7a All dimensions are minimum requirements Masonry panel kit #911-MSP is available and can be installed on this insert when installed in an existing masonry opening OPTIONAL that is larger than the insert. Its purpose is to concentrate flow of heated room air between the firebox and panel walls.

  • Page 9: Electrical Wiring

    ELECTRICAL WIRING Electrical wiring must be installed by a licensed electrician. ATTENTION This appliance must be electrically wired and grounded in accordance with local codes or, in the absence of local codes, with Nation Electric Code, ANSI/NFPA 70-latest edition, or the Canadian Electric Code, CSA C22.1 This appliance is equipped with a three-prong (grounding) plug for protection against shock hazard and should be plugged WARNING directly into a properly grounded three-prong receptacle.

  • Page 10: Installation

    All steps as outlined in ‘PREPARE EXISTING FIREPLACE’ must be completed before continuing with this installation. APPROVED VENTING Kozy Heat #815-CL Co-Linear Vent System. Follow instructions on pages 10-11. Kozy Heat #815-CA Co-Axial Vent System. Follow instructions on pages 12-13.

  • Page 11: Venting Installation

    VENTING INSTALLATION KOZY HEAT #815-CL CO-LINEAR VENT SYSTEM The co-linear pipe included with this vent system is designed to extend up to 25 ft. (7.62 m). If additional length is required, Part #510 is available to extend venting to a maximum of 30 ft . (9.14 m).

  • Page 12: Kozy Heat #815-Cl Co-Linear Vent System

    VENTING INSTALLATION (cont.) KOZY HEAT #815-CL CO-LINEAR VENT SYSTEM 3" exhaust flex pipe must be connected to collar on fireplace insert and termination cap Minimum 4ft. (1.22m) section of 3" combustion air flex pipe DO NOT block pipe end with...

  • Page 13: Kozy Heat #815-Ca Co-Axial Vent System

    VENTING INSTALLATION KOZY HEAT #815-CA CO-AXIAL VENT SYSTEM The co-axial pipe included with this vent system is designed for chimneys up to 32 ft. ( 9.75 m). If additional length is required, NOTE Part #716-A is available to extend the venting to a maximum of 40 ft. (12.19 m).
  • Page 14 Secure air duct to insert through access holes with (2) 1/4" nuts. Using a 7/16” wrench, secure lower end of air duct to insert firebox with (4) 1/4" nuts. If installing optional #911-MSP: Align (4) holes in insert face to corresponding holes in masonry side panels.

  • Page 15: Control Board

    CONTROL BOARD REMOVAL / INSTALLATION If burner and/or pilot have been burning, use appropriate protection to avoid burns or damage to personal property before CAUTION removing any components. NOTE Your components may look slightly different than ones shown. CONTROL BOARD REMOVAL Turn fireplace off.

  • Page 16: Zc Shroud Assembly And Installation

    Figure 15a 911 / 911-RAD: Snap rocker switch into place on shroud. Slide one connector on each rocker switch wire to the rocker switch. Attach shroud to insert by placing tabs on left and right shroud pieces into slots in insert. The shroud will set into place.

  • Page 17: Masonry Shroud Assembly And Installation

    (2 ea. side). 911 / 911-RAD: Snap rocker switch into place on shroud. Slide one connector on each rocker switch wire to the rocker switch. Attach shroud to insert by inserting tabs (A) on left and right shroud sections to holes (B) in insert face. The shroud will set down into place.
  • Page 18 Secure with (4) screws (C), 2 each side. Figure 17c. 911 / 911-RAD: Slide remaining connectors on rocker switch wires to terminals on gas valve marked TH / THTP.

  • Page 19: Log Set Installation

    #932-500A LOG SET INSTALLATION ATTENTION If converting to LP (propane) gas, do so now before installing log set. Follow instructions included with conversion kit. NOTE Log numbers are located on bottom of each log. Refer to following instructions and illustrations for proper placement. Do not place logs directly over burner port holes.

  • Page 20: Finalizing The Installation

    FINALIZING THE INSTALLATION FLAME APPEARANCE: Flame appearance is affected by several factors including altitude, venting configuration and fuel quality. Although the venturi setting has been factory set, adjustments may be necessary for optimal performance and visual aesthetics. When fireplace is first lit, the flames will be blue. Flames will gradually turn yellowish-orange during first 15 minutes of operation. If flames remain blue, or become dark orange with evidence of sooting (black tips), the burner tube venturi may need adjustment.

  • Page 21: Restrictor Usage / Troubleshooting / Installation / Modification

    FINALIZING THE INSTALLATION RESTRICTOR USAGE: Turn fireplace on and allow to burn for 15 minutes. If flames indicate there is excessive draft (flickering, short flames), a restrictor may be necessary. If flames indicate insufficient draft (lifting or ghosting flames), a previously installed restrictor may need to be modified or removed. TO AVOID PROPERTY DAMAGE OR PERSONAL INJURY, ALLOW FIREPLACE AMPLE TIME TO COOL BEFORE MAKING ANY WARNING ADJUSTMENTS AND / OR INSTALLATIONS.

  • Page 22: Seasonal Heat Dump

    FINALIZING THE INSTALLATION SEASONAL HEAT DUMP This fireplace insert has been manufactured with a heat dump damper located at the inside top of firebox. This allows infinite control over the amount of heat emitted into the living area without affecting flame height. INSTALLER: Please install this fireplace insert with the heat dump in the closed position.

  • Page 23: Maintenance

    Visually check for blocked port holes, especially near the pilot. Blocked port holes may cause delayed ignition. Visually check pilot light and burner when in operation. Flames should be steady, not lifting or floating. 911 Pilot Burner Orifice Burner Ports...

  • Page 24: Warranty

    Failure to do so may result in delayed warranty coverage and submission of proof of purchase will be required. Hussong Manufacturing Co., Inc. warranties to the original purchaser of this Kozy Heat Fireplace, that it is free of defects in materials and workmanship at the time of manufacture.

  • Page 25: Warranty

    LIFETIME WARRANTY IS EXTENDED AS FOLLOWS: Hussong Manufacturing Co., Inc. warranties to the original purchaser that the firebox, heat exchanger, fiber logs, burner tube and glass panel of this Kozy Heat Fireplace will not be defective in materia l or workmanship under normal use and service for as long as you own this product.
  • Page 26 DIRECT VENT GAS FIREPLACE IMPORTANT: This supplemental installation and homeowner manual is to be used in conjunction with 911 INSTALLATION MANUAL. Read both manuals before installing and operating appliance. English and French Installation Manuals INSTALLER: Leave this manual with the appliance.
  • Page 27 TABLE OF CONTENTS SAFETY INFORMATION Safety Information SPECIFICATIONS Components List Gas Pressure Requirements / BTU’s THERMOSTAT / WALL SWITCH / REMOTE Thermostat / Wall Switch / Remote OPERATING INSTRUCTIONS Valve and Pilot Assembly Components Lighting and Shutdown Instructions Pressure Testing TROUBLESHOOTING Troubleshooting 10-12...

  • Page 28: Safety Information

    SAFETY INFORMATION This fireplace has been tested by OMNI-Test Laboratories, Portland, Oregon and complies with: ANSI Z21.88-2009 “Standard for Vented Gas Fireplace Heaters.” This installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Installation and repair should be done only by a qualified service person.

  • Page 29: Specifications

    SPECIFICATIONS #911 COMPONENTS 911-770 Millivolt Control Board Assembly 700-203 Manual Gas Shut-off Valve 911-135 Burner Assembly 911-G900 Refractory Set 932-500A Log Package 700-08T Glass Assembly 815-CL1 Co-Linear Air Chute 911-028 Fan Kit (2)-75 CFM 900-085 4” Restrictor Plate NATURAL GAS...

  • Page 30: Thermostat / Wall Switch / Remote

    THERMOSTAT / WALL SWITCH / REMOTE If desired, a thermostat (wireless style also available), wall switch, or remote control assembly may be used to turn fireplace OFF and ON. Only ONE of these may be installed. Follow instructions included with chosen assembly. NOTE INSTALLATION OF THERMOSTAT OR WALL SWITCH SHOULD ONLY BE PERFORMED BY A QUALIFIED INSTALLER.

  • Page 31: Valve And Pilot Assembly Components

    VALVE & PILOT ASSEMBLY COMPONENTS THERMOPILE PILOT HOOD ELECTRODE THERMOCOUPLE PIEZO IGNITOR GAS CONTROL KNOB HI /LO FLAME ADJUSTMENT KNOB ON/OFF ROCKER SWITCH VALVE TERMINALS Figure 5a...

  • Page 32: Lighting And Shutdown Instructions

    LIGHTING AND SHUTDOWN FOR YOUR SAFETY - READ BEFORE LIGHTING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING WARNING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. DUE TO HIGH SURFACE TEMPERATURES, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
  • Page 33 LIGHTING AND SHUTDOWN (cont.) LIGHTING INSTRUCTIONS 5 MINUTES Set thermostat to lowest setting, if installed. Turn off all electrical power to appliance. (Fan). Open lower grill to access gas valve & controls. Push gas control knob in slightly and turn clockwise to OFF. Wait five (5) minutes to clear out any gas.
  • Page 34 LIGHTING AND SHUTDOWN (cont.) TO TURN OFF GAS TO APPLIANCE TURN BURNER OFF To turn burner OFF, depress ON/OFF rocker switch to OFF, turn off wall switch or adjust setting on thermostat or remote control. NOTE The pilot will stay lit. TURN PILOT OFF Turn pilot off by pushing in and turning gas control knob to OFF.

  • Page 35: Pressure Testing

    PRESSURE TESTING Pressure check taps for manifold (outgoing) and inlet (incoming) pressure have been incorporated into the valve. The pressure IMPORTANT tap marked OUT measures outgoing pressure and pressure tap marked IN measures incoming pressure. Follow instructions below for proper testing procedures. The appliance and its individual shutoff valve must be disconnected from gas supply piping system during any pressure testing of that system at pressures in excess of ½...

  • Page 36: Troubleshooting

    TROUBLESHOOTING CAUTION THE FOLLOWING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN. NO SPARK FROM ELECTRODE TO PILOT WHEN PIEZO BUTTON IS TRIGGERED. A. Check wiring at back of piezo for proper connection. B. Check wiring at electrode for proper connection. C.
  • Page 37 TROUBLESHOOTING BURNER WILL NOT LIGHT A. Gas control knob not turned to ON. B. ON/OFF switch not turned on. C. Remote, wall switch or thermostat not turned ON. D. Plugged main burner orifice. E. Remote, wall switch, thermostat or ON/ OFF switch wires defective. ♦...
  • Page 38 TROUBLESHOOTING PILOT AND BURNER EXTINGUISH WHILE IN OPERATION A. No LP (propane) in tank. ♦ Check tank and refill if necessary. B. Glass frame assembly not installed correctly. ♦ Refer to installation manual for proper glass frame assembly installment instructions. C.

  • Page 39: Conversion Kit Instructions

    CONVERSION KIT INSTRUCTIONS #OCK-S32A NAT GAS CONVERSION KIT / #OCK-S50A LP GAS CONVERSION KIT This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 40 CONVERSION KIT INSTRUCTIONS COMPLETE THE CONVERSION: BURNER VENTURI Adjust burner tube venturi to correct setting by loosening screws adjusting cap and retightening screw. CORRECT SETTINGS: NAT: 3/16” (5mm) open / L.P: 5/8” (16mm) open Re-install burner into fireplace, making sure orifice is properly seated inside burner venturi and pilot hood is above burner assembly.
  • Page 41 CONVERSION KIT INSTRUCTIONS FLAME APPEARANCE: Flame appearance is affected by several factors including altitude, venting configuration and fuel quality. Although the venturi setting has been factory set, adjustments may be necessary for optimal performance and visual aesthetics. When fireplace is first lit, the flames will be blue. Flames will gradually turn yellowish-orange during first 15 minutes of operation. If flames remain blue, or become dark orange with evidence of sooting (black tips), the burner tube venturi may need adjustment.

  • Page 42: Maintenance

    Visually check pilot light and burner when in operation. Flames should be steady, not lifting or floating. Burner Orifice Burner Ports 911 Pilot Figure 16a The fan should be disconnected from electrical current, and cleaned (vacuumed) every six months. The bearings are sealed and require no oiling.
  • Page 43 REPLACEMENT PARTS LIST Replacement parts are available through your local dealer. Contact them for availability and pricing. 911 CONTROL BOARD AND PARTS 911-770 911 Control Board - Nat Gas 700-094 Natural Gas Pilot Orifice 911-771 911 Control Board - LP Gas...
  • Page 44 DIRECT VENT GAS FIREPLACE IMPORTANT: This supplemental installation and homeowner manual is to be used in conjunction with 911 INSTALLATION MANUAL. Read both manuals before installing and operating appliance. English and French Installation Manuals INSTALLER: Leave this manual with the appliance.
  • Page 45 TABLE OF CONTENTS SAFETY INFORMATION Safety Information SPECIFICATIONS Components List Gas Pressure Requirements / BTU’s WIRING SCHEMATICS Wiring Schematics OPERATING INSTRUCTIONS Control System Components System Operations 7-10 Lighting and Shutdown 11-12 Pressure Testing TROUBLESHOOTING Troubleshooting 14-15 CONVERSION KIT INSTRUCTIONS Conversion Kit Instructions 16-18 MAINTENANCE Maintenance...

  • Page 46: Safety Information

    SAFETY INFORMATION SAFETY INFORMATION This fireplace has been tested by OMNI-Test Laboratories, Portland, Oregon and complies with: ANSI Z21.88-2009 “Standard for Vented Gas Fireplace Heaters.” This installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Installation and repair should be done only by a qualified service person.

  • Page 47: Specifications

    SPECIFICATIONS 911-IPI COMPONENTS LIST PART NUMBER DESCRIPTION 911-100 Control Board Assembly 700-203 Manual Gas Shut-off Valve 911-135 Burner Assembly 911-G900 Firebrick Refractory Set 932-500A Log Package 700-08T Glass Assembly 815-CL1 Co-Linear Air Chute 911-IPI-028 Fan Kit 700-308 Remote Control 900-085 4”...

  • Page 48: Wiring Schematics

    WIRING SCHEMATICS THIS SYSTEM REQUIRES ELECTRICITY (120V) AND / OR BATTERIES TO OPERATE. IMPORTANT USING BATTERY BACK UP WILL OPERATE BURNER ONLY. FAN AND LIGHT COMPONENTS WILL NOT FUNCTION ON BATTERY BACK-UP POWER. Pilot Assembly Green To Fan Orange To Lights Green / yellow Not used Figure 4a...

  • Page 49: Control System Components

    CONTROL SYSTEM COMPONENTS REMOTE CONTROL Figure 5a GAS VALVE Stepper motor Main valve connection (green) Outlet pressure tap Pilot connection (orange) Inlet pressure tap Figure 5b Pilot flame adjustment PILOT ASSEMBLY Igniter Pilot Flame Sensor Figure 5c...
  • Page 50 CONTROL SYSTEM COMPONENTS RECEIVER Figure 6a FAN CONTROL MODULE Figure 6b DFC CONTROL BOARD Figure 6c...

  • Page 51: System Operations

    SYSTEM OPERATION INITIALIZING THE SYSTEM FOR THE FIRST TIME Move slider switch on receiver to OFF position. Install 4 AA batteries (included in components packet) into receiver battery bay. Using the end of a paper clip, or other similar object, press button through hole marked PRG on receiver front cover.
  • Page 52 SYSTEM OPERATION REMOTE FLAME CONTROL The remote control has six (6) flame levels. With system ON and flame level at maximum, press Down Arrow Key once to reduce flame height by one step until flame is turned off. The Up Arrow Key will increase flame height on step each time it is pressed. If Up Arrow Key is pressed while system is on but flame is off, the flame will come on in High position.
  • Page 53 SYSTEM OPERATION FAN SPEED CONTROL Fan speed can be adjusted through six (6) speeds. To activate this function use Mode Key to index to fan control icon. Use Up/Down Arrow Keys to turn on, off or adjust fan speed. A single ‘beep’ will confirm reception of the command. Figure 9a ACCENT LIGHT KIT (not available in all fireplace models) The auxiliary function controls the AUX power outlet on the Fan control module which in turn controls the light kit.
  • Page 54 SYSTEM OPERATION LOW BATTERY DETECTION TRANSMITTER: Remote control battery lifespan depends on various factors including battery quality, number of ignitions, changes to room thermostat set point, etc. When transmitter batteries are low, a Battery Icon will appear on the LCD display before all battery power is lost. When batteries are replaced this icon will disappear.

  • Page 55: Lighting And Shutdown

    LIGHTING AND SHUTDOWN FOR YOUR SAFETY - READ BEFORE OPERATING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT, WARNING CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. 1. This appliance is equipped with an ignition device which automatically lights the pilot. DO NOT try to light the pilot by hand. 2.
  • Page 56 LIGHTING AND SHUTDOWN (cont.) OPERATING INSTRUCTIONS Read safety information on previous page and front STOP! c o v e r o f t h i s m a n u a l b e f o r e c o n t i n u i n g . Turn off all electric power to the appliance.

  • Page 57: Pressure Testing

    PRESSURE TESTING Pressure check taps for manifold (outgoing) and inlet (incoming) pressure have been incorporated into the valve. The pressure IMPORTANT tap marked OUT measures outgoing pressure and the pressure tap marked IN measures incoming pressure. Follow instructions below for proper testing procedures. Refer to page 17 for proper NAT and LP manifold pressures. The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa).

  • Page 58: Troubleshooting

    TROUBLESHOOTING ATTENTION TROUBLESHOOTING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN. Before proceeding with the steps in the following troubleshooting guide, verify the power supply (AC/DC adapter or Fan Control Module) is present and receiver batteries and/or battery pack are fresh and installed with correct polarity. Make sure all connections between wire harnesses and system components are proper and positive.
  • Page 59 TROUBLESHOOTING PILOT AND BURNER EXTINGUISH WHILE IN OPERATION No LP in tank. Check and refill if necessary. Glass frame assembly not installed correctly. Refer to corresponding instructions in this manual. Improper vent cap installation. Adjust if necessary. Vent cap blockage. Remove debris if necessary. Improper pitch on horizontal vent.

  • Page 60: Conversion Kit Instructions

    CONVERSION KIT INSTRUCTIONS #NCK-911-S NAT GAS CONVERSION KIT / #LCK-911-S LP GAS CONVERSION KIT This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 61 CONVERSION KIT INSTRUCTIONS CONVERT THE GAS CONTROL VALVE: Follow stepper motor pressure regulator instruction sheet included with conversion kit to convert gas valve. (LP or NAT marked on stepper motor pressure regulator). COMPLETE THE CONVERSION: Adjust burner tube venturi to correct setting by loosening screws adjusting cap and retightening screw.
  • Page 62 CONVERSION KIT INSTRUCTIONS FLAME APPEARANCE: Flame appearance is affected by several factors including altitude, venting configuration and fuel quality. Although the venturi setting has been factory set, adjustments may be necessary for optimal performance and visual aesthetics. When fireplace is first lit, the flames will be blue. Flames will gradually turn yellowish-orange during first 15 minutes of operation. If flames remain blue, or become dark orange with evidence of sooting (black tips), the burner tube venturi may need adjustment.

  • Page 63: Maintenance

    Visually check pilot light and burner when in operation. Flames should be steady, not lifting or floating. Burner Orifice Burner Ports 911-IPI Pilot Figure 19a The fan should be disconnected from electrical current, and cleaned (vacuumed) every six months. The bearings are sealed and require no oiling.
  • Page 64 REPLACEMENT PARTS LIST Replacement parts are available through your local dealer. Contact them for availability and pricing. CONTROL BOARD AND PARTS 911-100 Control Board - Nat Gas 700-503 Valve Step Motor - Natural Gas 911-101 Control Board - LP Gas...
  • Page 65 DIRECT VENT GAS FIREPLACE IMPORTANT: This supplemental installation and homeowner manual is to be used in conjunction with 911 INSTALLATION MANUAL. Read both manuals before installing and operating appliance. English and French Installation Manuals INSTALLER: Leave this manual with the appliance.
  • Page 66 TABLE OF CONTENTS SAFETY INFORMATION Safety Information SPECIFICATIONS Components List Gas Pressure Requirements / BTU’s WIRING SCHEMATICS Wiring Schematics OPERATING INSTRUCTIONS Control System Components System Operations Lighting and Shutdown Instructions 10-12 Pressure Testing TROUBLESHOOTING Troubleshooting 14-15 CONVERSION KIT INSTRUCTIONS Conversion Kit Instructions 16-18 MAINTENANCE Maintenance...

  • Page 67: Safety Information

    SAFETY INFORMATION This fireplace has been tested by OMNI-Test Laboratories, Portland, Oregon and complies with: ANSI Z21.88-2009 “Standard for Vented Gas Fireplace Heaters.” This installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Installation and repair should be done only by a qualified service person.

  • Page 68: Specifications

    SPECIFICATIONS #911-MV COMPONENTS 911-700 Control Board Assembly 700-203 Manual Gas Shut-off Valve 911-135 Burner Assembly 911-G900 Refractory Set 932-500A Log Package 700-08T Glass Assembly 815-CL1 Co-Linear Air Chute 900-085 4” Restrictor Plate 911-IPI-028 IPI Fan Kit 700-308 Remote Control 911-MV...

  • Page 69: Wiring Schematics

    WIRING SCHEMATICS THIS SYSTEM REQUIRES ELECTRICITY (120V) AND / OR BATTERIES TO OPERATE. IMPORTANT USING BATTERY BACK UP WILL OPERATE BURNER ONLY. FAN AND LIGHT COMPONENTS WILL NOT FUNCTION ON BATTERY BACK-UP POWER. Pilot Assembly To Fan To Lights Millivolt Operator (top view) Not used Gas Valve...

  • Page 70: Control System Components

    CONTROL SYSTEM COMPONENTS REMOTE CONTROL Figure 5a GAS VALVE Manifold Pressure Tab Step Motor Inlet Pressure Tab Gas Control Knob Valve Terminals Figure 5b PILOT ASSEMBLY Thermopile Pilot Hood Electrode Thermocouple Figure 5c...

  • Page 71: System Operations

    CONTROL SYSTEM COMPONENTS RECEIVER Figure 6a FAN CONTROL MODULE Figure 6b SYSTEM OPERATION INITIALIZING THE SYSTEM FOR THE FIRST TIME Move slider switch on receiver to OFF position. Install 4 AA batteries (included in components packet) into receiver battery bay. Move slider switch to REMOTE position.
  • Page 72 SYSTEM OPERATION TEMPERATURE DISPLAY With the system in OFF position, press Thermostat Key and Mode Key at the same time to change from degrees F to C. Look at transmitter LCD screen to verify that C or F is visible on right side of Room Temperature display. Figure 7a REMOTE FLAME CONTROL The remote control has six (6) flame levels.
  • Page 73 SYSTEM OPERATION SMART THERMOSTAT (Transmitter Operation) The Smart Thermostat function adjusts flame height based on set temperature and actual room temperature. As room temperature gets closer to set point the Smart Function will automatically adjust flame down. Press Thermostat key until the word SMART appears on right side of temperature bulb graphic. To adjust set temperature, press Up/Down arrow keys until desired set temperature is displayed on LCD screen.
  • Page 74 SYSTEM OPERATION KEY LOCK This function locks the keys to avoid unsupervised operation. To Activate: Press MODE and UP keys at same time. To De-activate: Press MODE and UP keys at same time. Figure 9a LOW BATTERY DETECTION TRANSMITTER: Remote control battery lifespan depends on various factors including battery quality, number of ignitions, changes to room thermostat set point, etc.

  • Page 75: Lighting And Shutdown Instructions

    LIGHTING AND SHUTDOWN FOR YOUR SAFETY - READ BEFORE LIGHTING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING WARNING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. DUE TO HIGH SURFACE TEMPERATURES, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
  • Page 76 LIGHTING AND SHUTDOWN (cont.) LIGHTING INSTRUCTIONS 5 MINUTES Turn off all electrical power to appliance. Open lower grill to access gas valve & controls. Push gas control knob in slightly and turn clockwise to OFF. Wait five (5) minutes to clear out any gas. Then smell gas, including near the floor.
  • Page 77 LIGHTING AND SHUTDOWN (cont.) TO TURN OFF GAS TO APPLIANCE TURN BURNER OFF To turn burner OFF, press hand held remote OFF button. NOTE The pilot will stay lit. TURN PILOT OFF Figure 12a Turn pilot off by pushing in and turning gas control knob to OFF. DO NOT FORCE.

  • Page 78: Pressure Testing

    PRESSURE TESTING Pressure check taps for manifold (outgoing) and inlet (incoming) pressure have been incorporated into the valve. The pressure IMPORTANT tap marked OUT measures outgoing pressure and the pressure tap marked IN measures incoming pressure. Follow instructions below for proper testing procedures. Refer to page 17 for proper NAT and LP manifold pressures. The appliance and its appliance main gas valve must be disconnected from the gas supply piping system during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa).

  • Page 79: Troubleshooting

    TROUBLESHOOTING ATTENTION TROUBLESHOOTING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN. Before proceeding with the steps in the following troubleshooting guide, verify the power supply (AC/DC adapter or Fan Control Module) is present and receiver batteries and/or battery pack are fresh and installed with correct polarity. Make sure all connections between wire harnesses and system components are proper and positive.
  • Page 80 TROUBLESHOOTING PILOT AND BURNER EXTINGUISH WHILE IN OPERATION No LP in tank. Check and refill if necessary. Glass frame assembly not installed correctly. Refer to corresponding instructions in this manual. Improper vent cap installation. Adjust if necessary. Vent cap blockage. Remove debris if necessary. Improper pitch on horizontal vent.

  • Page 81: Conversion Kit Instructions

    CONVERSION KIT INSTRUCTIONS #NCK-911MV-SH NAT GAS CONVERSION KIT / #LCK-911MV-SH LP GAS CONVERSION KIT This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 82 CONVERSION KIT INSTRUCTIONS CONVERT THE GAS CONTROL VALVE: Follow stepper motor pressure regulator instruction sheet included with conversion kit to convert gas valve. (LP or NAT marked on stepper motor pressure regulator). COMPLETE THE CONVERSION: Adjust burner tube venturi to correct setting by loosening screws adjusting cap and retightening screw.
  • Page 83 CONVERSION KIT INSTRUCTIONS FLAME APPEARANCE: Flame appearance is affected by several factors including altitude, venting configuration and fuel quality. Although the venturi setting has been factory set, adjustments may be necessary for optimal performance and visual aesthetics. When fireplace is first lit, the flames will be blue. Flames will gradually turn yellowish-orange during first 15 minutes of operation. If flames remain blue, or become dark orange with evidence of sooting (black tips), the burner tube venturi may need adjustment.

  • Page 84: Maintenance

    Visually check pilot light and burner when in operation. Flames should be steady, not lifting or floating. Burner Orifice Burner Ports 911-RAD Pilot Figure 19a The fan should be disconnected from electrical current, and cleaned (vacuumed) every six months. The bearings are sealed and require no oiling.

  • Page 85: Replacement Parts

    REPLACEMENT PARTS LIST Replacement parts are available through your local dealer. Contact them for availability and pricing. CONTROL BOARD AND PARTS 911-700 Control Board - Nat Gas 700-095 LP Gas Pilot Orifice 911-701 Control Board - LP Gas 700-203 Manual Shut-off Valve...
  • Page 86 DIRECT VENT GAS FIREPLACE INSERT IMPORTANT: This supplemental installation and homeowner manual is to be used in conjunction with 911 INSTALLATION MANUAL. Read both manuals before installing and operating appliance. English and French Installation Manuals INSTALLER: Leave this manual with the appliance.
  • Page 87 TABLE OF CONTENTS SAFETY INFORMATION Safety Information SPECIFICATIONS Components List Gas Pressure Requirements / BTU’s FAN INSTALLATION Fan Installation THERMOSTAT / WALL SWITCH / REMOTE Thermostat / Wall Switch / Remote OPERATING INSTRUCTIONS Valve and Pilot Assembly Components Lighting and Shutdown Instructions Pressure Testing TROUBLESHOOTING Troubleshooting...

  • Page 88: Safety Information

    SAFETY INFORMATION This fireplace has been tested by OMNI-Test Laboratories, Portland, Oregon and complies with: ANSI Z21.88-2009 “Standard for Vented Gas Fireplace Heaters.” This installation must conform with local codes, or in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54. Installation and repair should be done only by a qualified service person.

  • Page 89: Specifications

    SPECIFICATIONS #911-RAD COMPONENTS 911-770 Millivolt Control Board Assembly 700-203 Manual Gas Shut-off Valve 911-135 Burner Assembly 911-G900 Refractory Set 932-500A Log Package 7-00-08T Glass Assembly 815-CL1 Co-Linear Air Chute 900-085 4” Restrictor Plate 911-RAD NATURAL GAS LP GAS MINIMUM INLET GAS PRESSURE 5”...
  • Page 90 This fan will not operate unless speed control has been turned ON and sufficient heat has been applied to temperature control switch. The fan will turn ON and OFF automatically as fireplace heats and cools. Adjust fan to desired speed while it is running. Optional fan kit #911-028 includes: (2) 75 CFM fan with temperature control switch and 4ft. (1219mm) fan cord (4) 1/4”...

  • Page 91: Thermostat / Wall Switch / Remote

    THERMOSTAT / WALL SWITCH / REMOTE If desired, a thermostat (wireless style also available), wall switch, or remote control assembly may be used to turn fireplace OFF and ON. Only ONE of these may be installed. Follow instructions included with chosen assembly. NOTE INSTALLATION OF THERMOSTAT OR WALL SWITCH SHOULD ONLY BE PERFORMED BY A QUALIFIED INSTALLER.

  • Page 92: Valve And Pilot Assembly Components

    VALVE & PILOT ASSEMBLY COMPONENTS THERMOPILE PILOT HOOD ELECTRODE THERMOCOUPLE PIEZO IGNITOR GAS CONTROL KNOB HI /LO FLAME ADJUSTMENT KNOB ON/OFF ROCKER SWITCH VALVE TERMINALS Figure 6a...

  • Page 93: Lighting And Shutdown Instructions

    LIGHTING AND SHUTDOWN FOR YOUR SAFETY - READ BEFORE LIGHTING IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING WARNING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. DUE TO HIGH SURFACE TEMPERATURES, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. This appliance needs fresh air for safe operation and must be installed so there are provisions for adequate combustion and ventilation air.
  • Page 94 LIGHTING AND SHUTDOWN (cont.) LIGHTING INSTRUCTIONS 5 MINUTES Set thermostat to lowest setting, if installed. Turn off all electrical power to appliance. (Fan). Open lower grill to access gas valve & controls. Push gas control knob in slightly and turn clockwise to OFF. Wait five (5) minutes to clear out any gas.
  • Page 95 LIGHTING AND SHUTDOWN (cont.) TO TURN OFF GAS TO APPLIANCE TURN BURNER OFF To turn burner OFF, depress ON/OFF rocker switch to OFF, turn off wall switch or adjust setting on thermostat or remote control. NOTE The pilot will stay lit. TURN PILOT OFF Turn pilot off by pushing in and turning gas control knob to OFF.

  • Page 96: Pressure Testing

    PRESSURE TESTING Pressure check taps for manifold (outgoing) and inlet (incoming) pressure have been incorporated into the valve. The pressure IMPORTANT tap marked OUT measures outgoing pressure and pressure tap marked IN measures incoming pressure. Follow instructions below for proper testing procedures. The appliance and its individual shutoff valve must be disconnected from gas supply piping system during any pressure testing of that system at pressures in excess of ½...

  • Page 97: Troubleshooting

    TROUBLESHOOTING CAUTION THE FOLLOWING MUST BE PERFORMED BY A QUALIFIED TECHNICIAN. NO SPARK FROM ELECTRODE TO PILOT WHEN PIEZO BUTTON IS TRIGGERED. A. Check wiring at back of piezo for proper connection. B. Check wiring at electrode for proper connection. C.
  • Page 98 TROUBLESHOOTING BURNER WILL NOT LIGHT A. Gas control knob not turned to ON. B. ON/OFF switch not turned on. C. Remote, wall switch or thermostat not turned ON. D. Plugged main burner orifice. E. Remote, wall switch, thermostat or ON/ OFF switch wires defective. ♦...
  • Page 99 TROUBLESHOOTING PILOT AND BURNER EXTINGUISH WHILE IN OPERATION A. No LP (propane) in tank. ♦ Check tank and refill if necessary. B. Glass frame assembly not installed correctly. ♦ Refer to installation manual for proper glass frame assembly installment instructions. C.

  • Page 100: Conversion Kit Instructions

    CONVERSION KIT INSTRUCTIONS #OCK-S32A NAT GAS CONVERSION KIT / #OCK-S50A LP GAS CONVERSION KIT This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 101 CONVERSION KIT INSTRUCTIONS COMPLETE THE CONVERSION: BURNER VENTURI Adjust burner tube venturi to correct setting by loosening screws adjusting cap and retightening screw. CORRECT SETTINGS: NAT: 3/16” (5mm) open / L.P: 5/8” (16mm) open Re-install burner into fireplace, making sure orifice is properly seated inside burner venturi and pilot hood is above burner assembly.
  • Page 102 CONVERSION KIT INSTRUCTIONS FLAME APPEARANCE: Flame appearance is affected by several factors including altitude, venting configuration and fuel quality. Although the venturi setting has been factory set, adjustments may be necessary for optimal performance and visual aesthetics. When fireplace is first lit, the flames will be blue. Flames will gradually turn yellowish-orange during first 15 minutes of operation. If flames remain blue, or become dark orange with evidence of sooting (black tips), the burner tube venturi may need adjustment.

  • Page 103: Maintenance

    Visually check pilot light and burner when in operation. Flames should be steady, not lifting or floating. Burner Orifice Burner Ports 911-RAD Pilot Figure 17a The fan should be disconnected from electrical current, and cleaned (vacuumed) every six months. The bearings are sealed and require no oiling.
  • Page 104 REPLACEMENT PARTS LIST Replacement parts are available through your local dealer. Contact them for availability and pricing. 911-RAD CONTROL BOARD AND PARTS 911-770 911 Control Board - Nat Gas 700-095 LP Gas Pilot Orifice 911-771 911 Control Board - LP Gas...

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