Troubleshooting - Sony KD-28DL11U Operating Instructions Manual

Trinitron integrated digital television
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Troubleshooting

Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture, no sound.
Poor or no picture (screen is dark), good
sound.
No picture on any channel after digital
tuning.
Some channels are blank.
Standby indicator flashing.
Good picture, no sound
No colour on colour programmes.
Remote control does not work.
Distorted picture when changing
programmes or selecting text.
Channel number permanently displayed
on screen.
If you continue to have these problems, have your TV serviced by qualified personnel.
NEVER open the casing yourself.
Cause
Power off.
TV in standby.
Aerial disconnected.
Low picture settings.
No digital transmissions in your area.
Weak signal.
Unsuitable aerial.
Scrambled/Subscription only
channel.
Channel not being transmitted.
Channel used only for data (no
picture or sound).
Fault (irregular flashing).
Digital programme set for 'Timer
Record' (regular flash).
Low or muted volume.
TV speakers are turned off.
Low colour level settings.
Batteries low.
Connected equipment switched on.
Additional Information
Solution
Plug in the TV.
If the 1 indicator is lit, press the
TV I/1 button on the remote control.
Press the ! button on the front of the
TV.
Check aerial connection.
Access the 'Picture Adjustment'
menu and adjust the 'Brightness',
'Colour' and 'Contrast' settings. Refer
to page 22.
Tune in all available analogue
channels. Refer to 'Manual
Programme Preset' on page 25.
Contact a local installer to find out
when digital transmissions begin in
your area.
Ensure aerial/satellite dish is
correctly aligned to transmitter.
Ensure aerial is plugged directly into
the TV (not through other
equipment).
Upgrade to a higher gain aerial.
Upgrade to a higher gain aerial.
Subscribe to the pay-per-view
service.
Contact the broadcaster for
transmission details
Do not open the cabinet, refer to
qualified personnel.
Contact your nearest
Service Centre.
For more information see the EPG
section. Refer to page 19.
Press the 2 + button on the remote
control.
If % is displayed, press the % button
on the remote control.
Access the 'Detail Adjustment' menu
and set the 'TV Speakers' option to
'On'. Refer to page 23.
Access the 'Picture Adjustment'
menu and adjust the 'Colour' setting.
Refer to page 22.
Replace batteries.
Switch off external equipment (VCR,
DVD player etc.)
Press the
/
button on the remote
control.
Additional Information
35

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