Troubleshooting - Sony Trinitron WEGA KV-SR252 Operating Instructions Manual

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Troubleshooting

If you find any problem while viewing your TV, you can either use the "Factory
Settings" function or check the Troubleshooting guide below. If the problem
persists, contact your Sony dealer.
"Factory Settings" function
Press the WEGA GATE button. Choose "Settings" and go to "Setup" (
From "Setup" menu, select "Factory Settings". Then select "Yes" and press
Your TV will go blank for a few seconds, then the "Initial Setup" menu will
appear. Your TV will be set to factory settings, but certain problems may be
solved.
Symptom
Snowy picture, • Check the antenna cable and connection on the TV, VCR and at the wall
noisy sound
(see page 21).
• Check the antenna setup. Contact a Sony dealer for advice.
• Display the "Channel Setup" menu and select "Manual Program" to preset
the channel again (see page 18).
• Display the "Channel Setup" menu and set the "Signal Booster" to "Auto"
from "Manual Program" (see page 18).
• Try using an external booster.
Distorted picture,
• Turn off or disconnect the external booster if it is in use.
noisy sound
• Display the "Channel Setup" menu and set the "Signal Booster" to "Off"
from "Manual Program"(see page 18).
Good picture,
• Display the "Channel Setup" menu and select the appropriate
noisy sound
"TV System" from "Manual Program" (see page 18).
• Check the power cord, antenna and VCR connections (see page 21).
No picture,
• Press
no sound
• Press ! (main power) on the TV to turn off the TV for about five seconds,
then turn it on again (see page 8).
• Press 2 + to increase the volume level (see page 9).
Good picture,
• Press
no sound
• Display the WEGA GATE menu and set the "Audio Input Fix" to "Off"
No sound or
from "Party Mode Setup" (see page 12).
inappropriate
sound
• Do not use a hair dryer or other equipment near the TV.
Dotted lines or
• Check the antenna setup. Contact a Sony dealer for advice.
stripes
• Use a highly directional antenna.
Double images or
"ghosts" • Use the fine tuning ("Fine") function (see page 18).
• Check the antenna setup. Contact a Sony dealer for advice.
• Turn off or disconnect the external booster if it is in use.
• Display the "Picture" menu and select "Custom" from "Picture Mode",
No color
then adjust the "Color" level from "Picture Adjustment" (see page 15).
• Display the "Setup" menu and check the "Color System" setting
(usually set this to "Auto") (see page 19).
• Check the antenna setup. Contact a Sony dealer for advice.
(power) to turn on the TV (see page 9).
?/1
to cancel the muting (see page 9).
Solutions
Additional Information
) menu.
.
continue
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