Troubleshooting - Sony BRAVIA KDL-60NX801 Setup Manual

Troubleshooting
The TV will indicate any problems with the STANDBY indicator flashing in red.
When the STANDBY indicator is flashing
The
self-diagnosis
function is activated.
1 Count how many times the STANDBY indicator flashes between each three second
break.
For example, the indicator may flash three times, go off for three seconds, then flash again three
times.
2 Press @ on the TV to turn it off, disconnect the AC power cord, and inform your dealer
or Sony service center of how the indicator flashes (number of flashes).
When the STANDBY indicator is not flashing
1 Check the items in the tables below. (Also refer to "Troubleshooting" in the i-Manual.)
2 If the problem persists, contact Sony Customer Support (information provided on the
front cover).
Picture
There is no picture (screen
is dark) and no sound.
• Check the antenna/cable connection.
• Connect the TV to the AC power, and press (_) on the TV.
• If the STANDBY indicator lights up in red, press TV POWER
on the remote control.
Tiny black dots and/or • The screen is composed of pixels. Tiny black dots and/or bright
bright dots appear on the dots (pixels) on the screen do not indicate a malfunction.
screen.
The TV's power cannot be • Check to see the (0) mark on the ENERGY SAVING SWITCH
turned on. is pressed.
The TV turns off
automatically (the TV
enters standby mode).
• Check if the Sleep Timer, Timer, or Idle TV Standby is
activated.
• The Auto Shut-off function may be set to On. If Auto
Shut-off is activated and TV receives no signal, the TV will
automatically enter standby mode in 15 minutes. Check Auto
Shut-off is activated under Eco feature of this TV.
The remote does not
function.
• Replace the batteries.
• Your TV may be in SYNC mode. Press SYNC MENU, select TV
Control and then select Home (Menu) or Options to control
the TV.
The TV and its surrounding • When the TV is used for an extended period of time, the TV and
become warm. its surround may become warm to touch. This is not malfunction
of the TV.
The "Parental Lock"
password has been
forgotten.
• Enter 4357 for the PIN code. (PIN code 4357 is always accepted.)
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