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Contacting
Sony
II
If, after reading
these operating
instructions,
you have additional
questions
related to the use of your Sony television,
please call our
/
Customer
Information
Services Center tat 1-800-222-SONY
(7669) (US
residents
only) or (416) 499-SONY (7669) (Canadian
residents
only).
Before calling Sony customer
support,
please write down the model
and serial numbers
of your TV. You'll find this information
on the
front cover of this manual.
Troubleshooting
Remote
Control
Remote
control
_
The batteries
could
be weak.
Replace
the batteries.
does not operate
_
Check
the orientation
of the batteries.
Press
the TV FUNCTION button.
You may have
in;_dvertently
pressect
the
SAT/CABLE FUNCTION button,
which
changes
the remote
control
to SAT or
CABLE
mode.
Make
sure the TV's
power
cord
is connected
securely
to the wall outlet.
Locate
the TV at least 3-4 feet away
from
fluorescent
lights.
with
the remote
control
button.
If ),oct are ushrg another
device
to change
channels,
be sure you have
not
inadvertently
switched
your
TV from
the channel
3 or 4 setting.
Use the
Channel
Fixoption
to "fix"
the channel
based
on the hookup
you
used
(see
page
84).
If you
are using
another
device
to change
channels,
be sure to press
the
FUNCTION button
for that
device.
For example,
if you are ush_g your
cable box
Remote
control
_
If you
replaced
the batteries
to the remote
recentl)5
_he code numbers
for
does not operate
non-Sony
the video
equipment
may need
to be reset.
video
equipment
_
There
m_y
be more
than
one code
for the equipment
that you
are
attempting
to operate.
There
is ;_possibility
tlrat some non-Sony
equipment
cannot
be operated
by
your
Sony
TV remote.You
may
need
to use the equipment's
original
remote
control.
97
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