Additional Information; Troubleshooting - Sony Trinitron KV-MT1300 Operating Instructions Manual

GF Additional Information
Troubleshooting
After trying the remedies below and the problem is not corrected,
contact your nearest Sony dealer.
Problem
Adjustment
Poor or no picture
(screen lit), good
sound
* Adjust PICTURE in the VIDEO menu.
* Adjust BRIGHT in the VIDEO menu.
* Check antenna/cable connections.
Good picture, no
sound.
* Check the MTS setting in the AUDIO menu.
No picture (screen not
lit), no sound
* Make sure the power cord is connected securely.
* Check to see if the TV /VIDEO setting is correct: when
watching TV, set to TV, and when watching video tapes,
set to VIDEO or the channel you use for watching video.
* Try another channel. It could be station trouble.
No color
* Adjust COLOR in the VIDEO menu.
* Black and white programs cannot be seen in color.
Only snow and noise
appear on the screen
* Check the CABLE setting in the SET UP menu.
* Check the antenna/cable connection.
* Make sure the channel is broadcasting programs.
Dotted lines or stripes
* Adjust the antenna.
* Move the TV away from noise sources such as cars, neon
signs, and hair-dryers.
Double images or
ghosts
* Usea highly directional outdoor antenna or a cable TV
cable (when the problem is caused by reflections from
nearby mountains or tall buildings).
Cannot operate menu
* The menu disappears automatically when 90 seconds
elapse after you press a button.
* If the menu items appear in black, the TV is set to video
input and you cannot operate the menu. Press TV/
VIDEO until a channel number appears.
The remote
commander does not
operate
* Insert the batteries in the remote commander with the
correct polarity.
* Replace the batteries with new ones if they are weak.
* If there is a fluorescent light close to the TV, move it at
least 3-4 feet away from the TV.
The TV needs to be
cleaned.
* Clean the TV with a soft dry cloth. Never use strong
solvents such as thinner or benzine, which might
damage the finish of the cabinet.
Additional Information 23