Panasonic KX-VC300 Operating Instructions Manual page 124

Additional Information
Problem
Operation is unresponsive or
incorrect.
The remote control is
unresponsive.
You cannot control your own
video camera with the remote
control.
124 Operating Manual
•
Cables or cords may not be connected properly.
→
Check that all cables to the unit are connected properly (Page 19).
•
An error has occurred.
→
Turn off the unit and restart it.
•
There may be a problem with your communication lines.
→
Contact your dealer.
•
The batteries are depleted.
→
Replace with new batteries.
•
The remote control is being used out of the signal reception range.
→
Make sure to use the remote control within the signal reception range
(Page 18).
•
The remote control ID differs between the unit and the remote control.
→
Change the settings so that the remote control ID of the unit and the
remote control match. Perform the following procedure:
1.
Turn off the unit and restart it.
•
The Home screen is displayed. Check the remote control ID of
the unit (Page 31).
Note
•
If the remote control ID is not displayed on the Home
screen, contact your dealer.
2.
Press and hold [·] and [#] at the same time.
3.
Within 2 seconds after you release the buttons, press the number
(1 to 3) corresponding to the ID displayed on the Home screen.
Note
•
If the remote control is still unresponsive after performing
the procedure above, contact your dealer.
•
Your main video camera is not a PTZ camera supported by this unit.
→
Use a PTZ camera that is supported by this unit. For details, contact
your dealer.
•
You are trying to use a function that is not supported by your main video
camera. For example, you tried to use the pan function with a video
camera that supports only the zoom function.
→
Check whether your main video camera supports the function you are
trying to use.
Cause and Solution
Document Version 2012-03