Service (Customer Care); Questions And Answers - Siemens Gigaset A58H Instructions Manual

Service (Customer Care)

Service (Customer Care)
We offer you support that is fast and tai-
lored to your specific needs!
Our Online Support on the Internet can be
reached any time from anywhere.
www.gigaset.com/customercare
It provides you with 24/7 support for all
our products. It also provides a list of FAQs
and answers plus user guides and current
software updates (if available for the prod-
uct) for you to download.
You will also find frequently asked ques-
tions and answers in the appendix of this
user guide.
For personal advice on our range of prod-
ucts and assistance with repairs or guaran-
tee/warranty claims you can contact us
on:
UK helpdesk: 0 84 53 67 08 12.
Ireland 18 50 77 72 77.
Please have your proof of purchase ready
when calling with regard to guarantee/
warranty claims.
Replacement or repair services are not
offered in countries where our product is
not sold by authorised dealers.
26

Questions and answers

If you have any questions about
using your phone, visit us at
www.gigaset.com/customercare at any
time. The table below contains a list of
common problems and possible solutions.
The display is blank.
1. The handset is not switched on.
¥
Press and hold the end call key
2. The batteries are flat.
¥
Charge or replace the batteries
¢
( page 7).
Base
" " flashes in the display.
1. The handset is outside the range of the
base station.
¥
Move the handset closer to the
base station.
2. The base station's range is reduced
because Eco Mode is activated (depending
on the base station, please see your
phone's user guide).
¥
Deactivate Eco Mode or reduce the dis-
tance between the handset and the
base station.
3. The base station is not turned on.
¥
Check the base station mains adapter.
Handset does not ring.
1. The ringer is deactivated.
¥
Activate the ringer (
The other party cannot hear you.
You have pressed the
The handset is "muted".
¥
Activate the microphone again
¢
( page 19).
You hear an error tone (descending tone
sequence) when inputting.
Action has failed/invalid input.
¥
Repeat the operation.
Watch the display and refer to the user
guide if necessary.
a
¢
page 25).
display key.
§Mute§
.