Retrieving A Parked Call; Do Not Disturb - Aastra 6800 Series User Manual

6.5 Call Park
6.5.1 Parking a Call
Parking a call places the call on hold in a "park orbit" so that the call can be retrieved from
another phone. Depending on your phone type, there are two ways of parking a call.
1. If you have keys on your phone for parking calls, when in a call press the key of the
park orbit where you want the call parked. The call will now be parked and you may
now replace the handset.
2. If your phone doesn't have dedicated call park keys, follow these steps:
a. Initiate call transfer by pressing the Transfer key.
b. Dial the Call Park access code *00 DIAL.
c. Listen to the park orbit number where the call will be parked.
d. Complete the call transfer by pressing Transfer again or hang up the
handset.
If you have keys on your phone for parking calls these keys will indicate via a light or icon
when a call is parked against that orbit.

6.5.2 Retrieving a Parked Call

Depending on your phone type, there are two ways of retrieving a parked call.
1. If you have keys on your phone for parked calls, pick up the handset and press the
key of the park orbit where the call is parked.
2. If you don't have dedicated call park keys lift the handset and dial the Call Retrieve
access code * followed by the park orbit number 01 through XX.
For example, to retrieve a call parked on orbit 01, you should dial *01.

6.6 Do Not Disturb

If you don't want any calls to ring your phone, but instead go straight through to your
voicemail, you can enable Do Not Disturb.
If you have a key marked DND then press this to toggle Do Not Disturb on and off.
If you don't have a DND key then you can dial *78 to turn Do Not Disturb on, and *79 to
turn it off.
6.7 Queue Groups
Queue Groups, also known as Multi-Line Hunt Groups (MLHGs), allow callers to queue for
an available member of a group or department. While queuing, callers hear music and
refresher messages. Calls are delivered to available and logged in queue group members in
the order they were received.
If you are a member of a queue group, membership is assigned to one specific line on your
phone. Typically, on Aastra 6757i phones, this is line 4. This line will ONLY receive calls for
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