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User Guide for Aastra IP Phones
6800 Series Telephones
1. QUICK REFERENCE INFORMATION
Access Your Phone Web Portal
Default Comm Portal Password
Default Voicemail PIN
Your Phone Number
Your Extension
Your Administrator
Your Administrators Phone Number
Remote Voicemail Access
Remote Feature Access
Customer Support:
2. INTRODUCTION
Congratulations on your new PHONEWARE Cloud-Based VoIP telephone!
This document describes the features of your phone, including the web management tool,
CommPortal. If after referring to this Guide you're still having problems with your phone
system then please contact your administrator or customer support.
phoneware aastra user guide
http://azphoneware.com
602-445-7770
602-445-7771
602-445-7777 ext 1; or just dial 611
service@azphoneware.com
version 2014.08.15
page 1 of 12

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Summary of Contents for Aastra 6800 Series

  • Page 1 User Guide for Aastra IP Phones 6800 Series Telephones 1. QUICK REFERENCE INFORMATION Access Your Phone Web Portal http://azphoneware.com Default Comm Portal Password Default Voicemail PIN Your Phone Number Your Extension Your Administrator Your Administrators Phone Number Remote Voicemail Access...
  • Page 2: Making Calls

    Press the Goodbye key or replace the handset in the cradle when finished paging. 3.6 Ending Calls To end a call replace the handset, or press the Goodbye key. phoneware aastra user guide version 2014.08.15 page 2 of 12...
  • Page 3: Answering Calls

    The system will only enable call forwarding if this courtesy call is answered. 5.2.2 Disabling To disable call forwarding dial the disable code for that type of call forwarding. phoneware aastra user guide version 2014.08.15 page 3 of 12...
  • Page 4: Selective Call Forwarding Using The Handset

    Answer key. Answering the second call will automatically put the first call on hold. You can toggle between the calls by placing the current one on hold and retrieving the other call. phoneware aastra user guide version 2014.08.15 page 4 of 12...
  • Page 5: Three Way Conferencing

    2. Dial the person you want to join you call and press DIAL. 3. Once this person has answered press the Conference key again to set up the three way call. phoneware aastra user guide version 2014.08.15 page 5 of 12...
  • Page 6: Retrieving A Parked Call

    If you are a member of a queue group, membership is assigned to one specific line on your phone. Typically, on Aastra 6757i phones, this is line 4. This line will ONLY receive calls for phoneware aastra user guide version 2014.08.15...
  • Page 7: Accessing Voicemail

    – you can interrupt the announcements to speed up your experience. For your convenience, voicemail commands are listed at the end of this guide. phoneware aastra user guide version 2014.08.15 page 7 of 12...
  • Page 8 An easy search facility is also provided. 8.1.4 Call Manager phoneware aastra user guide version 2014.08.15 page 8 of 12...
  • Page 9: Changing Your Password

    2. Click the Mailbox Access drop down item. 3. Modify the features as desired. SKIP PIN will bypass the password option when accessing voicemail from your office telephone. 4. Click on Apply. 8.6 Help phoneware aastra user guide version 2014.08.15 page 9 of 12...
  • Page 10: Access Codes

    *96 + group number *96 + 0 Sim Ring * *399 Find Me Follow Me *371 *372 Anonymous Call Rejection * Features must be enabled by administrator and/or set up via User CommPortal phoneware aastra user guide version 2014.08.15 page 10 of 12...
  • Page 11: Message Playback Options

    1. Access your voicemail box, 4, 3, 3. 1. Dial (602) 445-7770. 2. Enter your 10-digit phone number followed by the # key. 3. Enter your voicemail PIN followed by the # key. phoneware aastra user guide version 2014.08.15 page 11 of 12...
  • Page 12: Voicemail Navigation Map

    Switch Account Help Exit up a level Next Hint End input or move Return to forward in a list Main Menu Helpful Hints Replay from Start Pause / Resume of Menu phoneware aastra user guide version 2014.08.15 page 12 of 12...

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